Sandeep Pereira

46+ of articles published

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Associated with upGrad since 29 May 2017

Domain:

upGrad

Current role in the industry:

Associate Director - Program Ops at upGrad

Educational Qualification:

Master of Business Administration (M.B.A.) from ITM Group of Institutions.

Expertise:

  • Management
  • Team Management
  • Marketing Strategy
  • Business Development
  • Training
  • Customer Service

Tools & Technologies:

  • CRM
  • Customer Relationship Management (CRM)
  • BPO (Business Process Outsourcing)

Certification:

  • Business Analytics Program from upGrad

Sandeep Pereira holds an MBA from ITM Group of Institutions and is certified in Business Analytics. He specializes in management, team leadership, marketing strategy, business development, training, and customer service. With strong knowledge of CRM systems and BPO operations, he has worked closely with cross-functional teams and leadership to plan strategies, set long-term goals, and launch new programs. Sandeep writes about business growth and operational planning based on his experience in the fast-paced education technology space.