Shashank Gore
1+ of articles published
Associated with upGrad since -
Domain:
upGrad
Current role in the industry:
Operations Consultant at Woods Entertainment
Educational Qualification:
Master of Arts (M.A.) in Marketing Communications from Middlesex University Dubai (2016 - 2017). Achievements include distinction in all course modules, published thesis presented at IFITT’s 26th Annual Conference in Nicosia, Cyprus, and awarded Top Graduating Student in 2018.,Master of Commerce (M.Com.) in Business Administration & Management from H.R. College Of Commerce & Economics (2012 - 2014)
Expertise:
- Customer Success
- Program Management
- Project Management
- Standard Operating Procedure (SOP)
- Net Promoter Score
- Stakeholder Management
- Team Leadership
- Team Management
- CRM (Customer Relationship Management)
- Relationship Building
- Customer Service