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Most Asked Concentrix Interview Questions & Answers for Freshers and Experienced

Most Asked Concentrix Interview Questions & Answers for Freshers and Experienced

Updated on 11 September, 2023

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• 10 min read

Table of Contents

What Is Concentrix?
Concentrix Interview Process
Commonly Asked Concentrix Interview Questions and Answers for Freshers
Commonly Asked Concentrix Interview Questions and Answers for Experts
Conclusion

Securing a job at Concentrix is a dream nurtured by many. Cracking the Concentrix AMCAT test questions and answers is the first step to landing a job in this notable corporation. Candidates must be well aware of the company and the interview questions they might face.

This blog covers some common Concentrix interview questions that might baffle both freshers and experienced candidates. Knowing the answers to mist-asked questions beforehand can boost your confidence before you go on to appear for the actual interview process at the company.

What Is Concentrix?

Concentrix is regarded as one of the best BPO companies in India. Founded in 1983 as a subsidiary of SYNNEX Corporation, it has gradually grown to become the leading worldwide provider of customer experience (CX) technology and solutions. Concentrix employs people in bulk each year.

Concentrix offers excellent opportunities for candidates wishing to work in the corporate sector. Some of the company’s primary services are marketing solutions, product development and system architecture.

Concentrix Interview Process

The interview process at Concentrix is the only obstacle between you and your dream job. Make sure to keep your head cool and tackle the process head-on. Researching the company should be your first step before appearing for the interview. Upskill yourself and prepare accordingly. You must improve your communication skills before you sit for the interview, as this is a vital component of all job profiles at Concentrix.

Interview Process

Earlier, candidates who wanted to land a job at Concentrix had to participate in eight interviews. In subsequent years the number has decreased, and currently, potential employees have to attend just four interview rounds. The interview process lasts a day, and the results are announced the same day.

There is a streamlined interview process ensuring that candidates do not face any hurdles on their way to becoming a part of the leading BPO company.

Interview Rounds

As stated above, there are four interviews at Concentrix. Here’s a brief outlook on each of them.

Round 1: HR Round

A human resource manager conducts the first round of the Concentrix interview. Their work entails assessing the fundamental skills of a potential candidate. The candidate has to answer a range of questions about themselves, why they wish to join Concentrix and their expectations from the company. A candidate can easily pass this round with a positive attitude and proper communication skills.

Round 2: Written Test

The written test is a rigorous round after the HR round. The test is designed to evaluate the skills of the candidate. These skills range from analytical and reasoning to technical skills. The candidate should understand the topics clearly. A thorough knowledge of the topic can help ace the round.

Round 3: Manager Round

A manager of Concentrix is the examiner of this round. They interact with the prospective candidate and ask situational and behavioral questions. The main aim of this round is to determine how eager you are to join the company. Show your eagerness to work for the company, be confident and exhibit your passion.

Round 4: VP Round

This is the final interview round. The vice president of the company takes the interview. The candidate has to impress the vice president by showing their creativity in answering the questions. A practical demonstration can assist them in acing the final round. The candidate must use their innovative thinking in their answers. Remember to answer everything with a clear mind.

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Commonly Asked Concentrix Interview Questions and Answers for Freshers

Many people possess the drive to work in a BPO after they complete their education. These new people have little to no idea about the questions they might face during the hiring process. In the following section, we have compiled a list of Concentrix interview questions for freshers. Read them thoroughly, and you should be prepared well enough to crack your Concentrix interview.

1. What do you know about our company?

If you want to make a good first impression, you must do homework about Concentrix. You should be aware of the company’s ideals and what current events the company is participating in. Tell the interviewer your views about the company and how you would fulfil its objectives.

2.Why do you want to work at our company?

Talk about what attracted you to this particular job profile. Show that you are interested in working for the company. You can tell your interviewer that you have always wanted to work in an IT company and that Concentrix provides the perfect learning space for your career.

3. How do you feel about the ongoing interview?

Talk about how excited you are about the current Concentrix interview. Tell them you know the company’s reputation for providing exceptional customer service. Say that you are a dedicated team player and mention participating in group tasks while you were in school or college.

4. Do you have any experience working with computers?

The interviewer can analyse if you are skilled enough to handle computers from your answer. You can tell them about your computer skills and how you have used them since childhood. If you lack computer skills, mention any other technical skills you possess. Since Concentrix is an IT company, you must have a working knowledge of computers before you apply for a job.

5. Will it be comfortable for you to work on weekends or nights?

Like most BPO companies, Concentrix offers night shifts for employees. Your interviewer wants to know how willing you are to work outside business hours. Your answer should reflect that you are open to doing what’s necessary to ensure customer satisfaction.

6. What are your salary expectations for this job role?

This question is common for both freshers and experts in any interview. Be honest about what you anticipate to be paid, and always ensure you convey an amount that seems fair to you. You should explain why the sum is fair and list some points why you deserve the amount.

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Commonly Asked Concentrix Interview Questions and Answers for Experts

Apart from freshers, many experienced candidates also appear for Concentrix interviews. These people may have previously worked at Concentrix or some other company and now want to pursue an advanced job role. Even experts like them can become nervous while attending the interview. We have made a list of questions they will likely face while attending the job interview.

1. Tell me about your greatest professional achievement.

This question can make or break how your interview will proceed. Talk about your track records in your previous jobs. If you have worked at Concentrix before, you can talk about your past job role and what you achieved. You may mention a specific task assigned to you and how you successfully completed it. Nothing will impress the interviewer more than telling them about your professional achievements.

2. Did you work in a call centre before? If you have, then what did you like about it?

The interviewer wants to know about your experience of working in a BPO. Mention if you have worked in a call centre before and tell them your favourite parts of your job. You might tell why it was a mistake to leave your BPO job before, and that’s why you have applied for this new job.

3. How did you handle a demanding customer in your previous job?

The interviewer wants to analyse your customer service skills and thus ask this question. Tell them how you efficiently and quickly handled a difficult situation involving a past caller. Try to mention how your handling of the situation positively impacted both the customer and yourself.

4. How well can you work under pressure?

Working in a leading company such as Concentrix can be overwhelming for some. You will have to face deadlines and work in a fast-paced environment. Your interviewer wants to know how you handle working under pressure and meeting the customer’s demands. Tell them you will do whatever it takes to complete projects on time and mention your experience handling quick deadlines.

5. Will you be able to relocate if required?

This might be a question for both experienced and freshers. Be honest and think before you. Your capability to relocate for work purposes can determine your eligibility. Being positive and open to working in new places is always a good idea. It shows the employer that you are eager to work for the company, and the location is not a hindrance.

6. Why did you leave your previous job at ABC?

Be careful while answering this question, as you could land in trouble. Do not talk negatively about the company, the job or your co-workers. You might mention that your previous job had no room for any growth. It might be that you were part of a company-wide layoff.

7. Why should we choose you and not others?

You need to provide strong reasons why Concentrix should select you for the position. You can tell your interviewer about your specific skills that apply directly to the job, which the other aspirants might not have. Explain how you would be an asset to the company and why your passion for success sets you apart from the other candidates.

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Conclusion

Getting a job at Concentrix can be a life changer. Landing a well-paid job in one of the top IT companies is not easy. But worry not, as we have covered most of the common Concentrix interview questions and answers in this blog.

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Frequently Asked Questions (FAQs)

1. How should I answer the question, Why do you want to work for Concentrix?

Each candidate has a reason for wanting to join Concentrix, but their main goal should be to convey that they are eager to work at the company. A thorough research of the company can be beneficial in answering this question.

2. What is the follow-up process after a Concentrix interview?

After you answer the Concentrix interview questions, HR will immediately inform you whether you have been selected. The entire hiring process gets completed within a single day.

3. What are the qualities or skills Concentrix looks for in candidates?

Some qualities that might be useful while sitting for an interview at Concentrix are good communication, analytical, reasoning and technical skills. Creativity and spontaneity are other skills which the company looks for in candidates.

4. Are there any behavioural or situational questions asked in Concentrix interviews?

Yes, there are quite a few situational questions among the various Concentrix interview questions for freshers. Some are: How do you handle setbacks? How do you prioritise projects? What is your idea of an ideal coworker?

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Upgrad Talks intends to fill this gap by bringing together thought-leaders from different walks of life and raising the level of discourse in this area, as they share their experiences. Here are the top reasons why you must visit talks.upgrad.com today and make it your daily source of insights and motivation: Get Inspired Inspiration can come from many different sources. You may get inspired when you see a problem that needs a solution, which you are able to ideate, or get inspired when you hear stories of adversity being overcome by sheer willpower. Rarely does the simple existence of wealth inspire us. It may motivate us to work harder, but inspiration stems from a deeper place that needs real stories. Upgrad Talks are stories from the folks who have lived these stories, first hand. Not only does hearing someone’s complete story of challenges, thought process and subsequent outcome inspire, it also gives birth to new ideas and provides impetus to grow in your own space. Moreover, inspiration also stems from well-put statements such as, ‘attitude will sail you through,’ by Harit Nagpal, CEO of Tata Sky. A key benefit of listening to industry leaders is that it also inspires us to think. ‘What we think, we become,’ is a quote by Buddha that sums up this well. Go ahead, face challenges It does not matter if you are a startup or an established financial organization; challenges, big or small, exist in every level of most businesses. Challenges faced, strategized and overcome is the rite of passage for almost everyone. Not only do Upgrad Talks cover challenges faced by leading industry veterans, it also covers it from various stages of businesses along with discussion of the solutions that helped overcome them. Upgrad Talks speakers’ discuss challenges faced by businesses in different spaces, which makes these talks an interesting listen. Furthermore, is quite motivating to hear the candid conversations of business leaders. So what is the common thought on challenges in the Upgrad Talks? No challenge is too big. It also strengthens the belief that challenges help you grow and become stronger and develops a sense of confidence to take on the next big challenge. Learn from influencers People who can motivate are great influencers. To hear success stories at Upgrad Talks, which have been driven by deep-rooted passion as well as courage of conviction can be a great influence on most people. It is likely to help you push yourself to greater heights and also follow your dreams a bit more diligently. To quote Snapdeal’s Kunal Bahl, ‘ there is a fine line between stubbornness and persistence.’ Upgrad Talks is likely to help you define the lines as an excellent selection of influencers talk also about the key soft skills required to make it a significant mark on the industry that you belong to. Mentoring As you listen to entrepreneurs, business leaders and experts on models that have worked, one can also start drawing parallels to one’s one business or profession. Mentoring of this kind is both subtle and effective as it helps you choose some key takeaways from the shared experiences that are most relevant to you. Follow the series to get premium access to the best mentors in the country as they talk about education, the emerging digital age and its impact on businesses, talent shortages and advice to youngsters. A bit of crystal gazing In the series of Upgrad Talks, one is likely to come across a vast amount of business knowledge which has been converted into digestible insights that can also help you choose the next steps in your career. Speakers’ at Upgrad Talks share their business mantras and what the future is likely to be. This is crystal gazing of the finest variety and yet another reason to tune into the talks. A healthy dash of optimism One of the unique selling points of the Upgrad Talks is that they also brings out the combined optimism in business from key industry leaders. Apart from that one can learn what is next in the industry, and explore potential future opportunities in the workspace. The upbeat and positive nature of these talks makes them a must-listen. Easily available online Just in case you were wondering how far you would need to travel to listen to such a wide range of speakers, you can breath easy. Upgrad Talks are delivered online and you can listen to them at your own convenience. All you need to do is to long onto talks.upgrad.com and you can access high quality, pre-recorded sessions online. Upgrad is making content richer, bigger and better as it kicks off with 15+ talks delivered by entrepreneurs, experts & business leaders. You definitely do not want to miss out on the educational transformation that UpGrad is fuelling in partnership with some of the greatest minds. Remember, one can never stop learning. So, if you always aspired to hear great advice and insights from the top Indian business leaders on how you can grow your business, choose a career goal or get inspired, do take a look at Upgrad Talks. They are truly the voices that impact. Join us today and be a part of it at talks.upgrad.com.

by Omkar Pradhan

06 Aug'16