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Digital Marketing – The Experimentation Game

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29th Mar, 2016
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Digital Marketing – The Experimentation Game

The only thing constant in life and digital marketing is ‘change’. And by now we are more than used to it. More the companies invest in various internet marketing campaigns, more is the influx of data. That data which holds the potential to not just sustain their business but also turn it around, if used optimally.

Data focused marketing requires a lot of testing and comes with its own set of challenges. While many businesses are actively synergizing data into clever campaigns to reach out to their customers, they are still facing a lot of stumbling blocks when it comes to online marketing.

Common Challenges Faced by Digital Marketing Executive:

Enticing Disinterested Customers Digital Marketing – The Experimentation Game UpGrad Blog

Every minute, a new business is trying to build its presence online. The market is cluttered as ever and the consumers are spoilt for choices. The competition is getting worse day-by-day but at the end of the day, businesses are selling the same thing to the same people at the same price. Which means whatever they are saying through their marketing channels is only adding to the consumers’ disinterest. What can they do to break away from this pattern?

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Staying Relevant Across Digital Digital Marketing – The Experimentation Game UpGrad Blog

Let’s look at the consumer’s ideal journey across digital channels to understand this particular challenge. Say a consumer is accessing Facebook on his phone and has come across an interesting video Ad. He watches it, likes it and moves on. The next time he is browsing on his iPad/Tab looking for products like the Ad he saw on Facebook a week ago. This time a Google Display Banner about the product he is looking for pops up. He is interested and goes to the landing page to check the product/ brand but drops out without making up his mind. The very next week the same consumer goes to the website of the said brand buys the product. Magical, eh?

But this kind of concrete conversions is a distant dream for most online businesses as they are often trying to figure out which marketing channel should they push the most. The answer is, ‘all of them’ – social media, website, the right technology tools and mobile. Use target group segmentation and then wait to find out which of these mediums work and which of them are passé.

Let Numbers Do The Talking Digital Marketing – The Experimentation Game UpGrad Blog

Unless a business justifies its digital experiments in the form of ROI (return on investment), it is very difficult to understand the effectiveness of any online marketing campaign. ROI can be measured by tracking every single marketing activity in real time and clubbing the results with the sales report. But the challenge is not all marketing activities are easy to track.

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That’s where marketing analytics and inbound marketing come to the rescue. Marketing analytics help in deciphering the credibility of the existing or incoming data and inbound marketing campaigns give tangible numbers performance-wise. Better the numbers more will be the budget for the next digital marketing campaign.

All said and done, today’s challenges will be tomorrow’s guiding stars. Hence, experimentation in digital marketing is key if a business wants to ace it in the long run.

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Frequently Asked Questions (FAQs)

1What is data-driven marketing?

Just as the name implies, data-driven marketing refers to strategies that are created after collecting insights of big data through continuous interactions and engagements with consumers. A strategy is created after analysing the data you already have and the data you can get. This will also help you form predictions of their future behaviour. Unlike traditional marketing, data-driven marketing is more focussed. It allows brands to connect with consumers at the right place and at the right time. Since it is supported by solid data and analytics, there are fewer chances of going wrong and the ROI is ascertained too.

2What are the benefits of data-driven marketing?

When data-driven marketing is implemented successfully, there are several benefits. It gives a brand a chance to interact with a consumer at a more personal level. Marketing is all about delivering the right message to the right target audience at the right time. With personalised marketing, brands can not only engage better with customers but also increase loyalty. Besides this, data-driven marketing gives businesses a chance to deliver an omnichannel experience. It allows your message to be consistent and aligned across all channels which can also help you redefine customer experience.

3What is target group segmentation in marketing?

Before running any marketing campaign, market segmentation is of utmost importance. It’s the simple practice of dividing your target market into approachable groups. These sub-groups can be divided on the basis of demographics, needs, priorities, interests and other behavioural criteria. The most common types of market segmentation include demographic, behavioural, geographic, firmographic and psychographic segmentation. After effectively making these segments, a thorough analysis is done to check if these groups are measurable, accessible, actionable and substantial.

The only way to ace segmentation is by testing continuously. If a certain type of segmentation doesn’t work, you can again divide your target group on other criteria.

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