Explore Courses
Liverpool Business SchoolLiverpool Business SchoolMBA by Liverpool Business School
  • 18 Months
Bestseller
Golden Gate UniversityGolden Gate UniversityMBA (Master of Business Administration)
  • 15 Months
Popular
O.P.Jindal Global UniversityO.P.Jindal Global UniversityMaster of Business Administration (MBA)
  • 12 Months
New
Birla Institute of Management Technology Birla Institute of Management Technology Post Graduate Diploma in Management (BIMTECH)
  • 24 Months
Liverpool John Moores UniversityLiverpool John Moores UniversityMS in Data Science
  • 18 Months
Popular
IIIT BangaloreIIIT BangalorePost Graduate Programme in Data Science & AI (Executive)
  • 12 Months
Bestseller
Golden Gate UniversityGolden Gate UniversityDBA in Emerging Technologies with concentration in Generative AI
  • 3 Years
upGradupGradData Science Bootcamp with AI
  • 6 Months
New
University of MarylandIIIT BangalorePost Graduate Certificate in Data Science & AI (Executive)
  • 8-8.5 Months
upGradupGradData Science Bootcamp with AI
  • 6 months
Popular
upGrad KnowledgeHutupGrad KnowledgeHutData Engineer Bootcamp
  • Self-Paced
upGradupGradCertificate Course in Business Analytics & Consulting in association with PwC India
  • 06 Months
OP Jindal Global UniversityOP Jindal Global UniversityMaster of Design in User Experience Design
  • 12 Months
Popular
WoolfWoolfMaster of Science in Computer Science
  • 18 Months
New
Jindal Global UniversityJindal Global UniversityMaster of Design in User Experience
  • 12 Months
New
Rushford, GenevaRushford Business SchoolDBA Doctorate in Technology (Computer Science)
  • 36 Months
IIIT BangaloreIIIT BangaloreCloud Computing and DevOps Program (Executive)
  • 8 Months
New
upGrad KnowledgeHutupGrad KnowledgeHutAWS Solutions Architect Certification
  • 32 Hours
upGradupGradFull Stack Software Development Bootcamp
  • 6 Months
Popular
upGradupGradUI/UX Bootcamp
  • 3 Months
upGradupGradCloud Computing Bootcamp
  • 7.5 Months
Golden Gate University Golden Gate University Doctor of Business Administration in Digital Leadership
  • 36 Months
New
Jindal Global UniversityJindal Global UniversityMaster of Design in User Experience
  • 12 Months
New
Golden Gate University Golden Gate University Doctor of Business Administration (DBA)
  • 36 Months
Bestseller
Ecole Supérieure de Gestion et Commerce International ParisEcole Supérieure de Gestion et Commerce International ParisDoctorate of Business Administration (DBA)
  • 36 Months
Rushford, GenevaRushford Business SchoolDoctorate of Business Administration (DBA)
  • 36 Months
KnowledgeHut upGradKnowledgeHut upGradSAFe® 6.0 Certified ScrumMaster (SSM) Training
  • Self-Paced
KnowledgeHut upGradKnowledgeHut upGradPMP® certification
  • Self-Paced
IIM KozhikodeIIM KozhikodeProfessional Certification in HR Management and Analytics
  • 6 Months
Bestseller
Duke CEDuke CEPost Graduate Certificate in Product Management
  • 4-8 Months
Bestseller
upGrad KnowledgeHutupGrad KnowledgeHutLeading SAFe® 6.0 Certification
  • 16 Hours
Popular
upGrad KnowledgeHutupGrad KnowledgeHutCertified ScrumMaster®(CSM) Training
  • 16 Hours
Bestseller
PwCupGrad CampusCertification Program in Financial Modelling & Analysis in association with PwC India
  • 4 Months
upGrad KnowledgeHutupGrad KnowledgeHutSAFe® 6.0 POPM Certification
  • 16 Hours
O.P.Jindal Global UniversityO.P.Jindal Global UniversityMaster of Science in Artificial Intelligence and Data Science
  • 12 Months
Bestseller
Liverpool John Moores University Liverpool John Moores University MS in Machine Learning & AI
  • 18 Months
Popular
Golden Gate UniversityGolden Gate UniversityDBA in Emerging Technologies with concentration in Generative AI
  • 3 Years
IIIT BangaloreIIIT BangaloreExecutive Post Graduate Programme in Machine Learning & AI
  • 13 Months
Bestseller
IIITBIIITBExecutive Program in Generative AI for Leaders
  • 4 Months
upGradupGradAdvanced Certificate Program in GenerativeAI
  • 4 Months
New
IIIT BangaloreIIIT BangalorePost Graduate Certificate in Machine Learning & Deep Learning (Executive)
  • 8 Months
Bestseller
Jindal Global UniversityJindal Global UniversityMaster of Design in User Experience
  • 12 Months
New
Liverpool Business SchoolLiverpool Business SchoolMBA with Marketing Concentration
  • 18 Months
Bestseller
Golden Gate UniversityGolden Gate UniversityMBA with Marketing Concentration
  • 15 Months
Popular
MICAMICAAdvanced Certificate in Digital Marketing and Communication
  • 6 Months
Bestseller
MICAMICAAdvanced Certificate in Brand Communication Management
  • 5 Months
Popular
upGradupGradDigital Marketing Accelerator Program
  • 05 Months
Jindal Global Law SchoolJindal Global Law SchoolLL.M. in Corporate & Financial Law
  • 12 Months
Bestseller
Jindal Global Law SchoolJindal Global Law SchoolLL.M. in AI and Emerging Technologies (Blended Learning Program)
  • 12 Months
Jindal Global Law SchoolJindal Global Law SchoolLL.M. in Intellectual Property & Technology Law
  • 12 Months
Jindal Global Law SchoolJindal Global Law SchoolLL.M. in Dispute Resolution
  • 12 Months
upGradupGradContract Law Certificate Program
  • Self paced
New
ESGCI, ParisESGCI, ParisDoctorate of Business Administration (DBA) from ESGCI, Paris
  • 36 Months
Golden Gate University Golden Gate University Doctor of Business Administration From Golden Gate University, San Francisco
  • 36 Months
Rushford Business SchoolRushford Business SchoolDoctor of Business Administration from Rushford Business School, Switzerland)
  • 36 Months
Edgewood CollegeEdgewood CollegeDoctorate of Business Administration from Edgewood College
  • 24 Months
Golden Gate UniversityGolden Gate UniversityDBA in Emerging Technologies with Concentration in Generative AI
  • 36 Months
Golden Gate University Golden Gate University DBA in Digital Leadership from Golden Gate University, San Francisco
  • 36 Months
Liverpool Business SchoolLiverpool Business SchoolMBA by Liverpool Business School
  • 18 Months
Bestseller
Golden Gate UniversityGolden Gate UniversityMBA (Master of Business Administration)
  • 15 Months
Popular
O.P.Jindal Global UniversityO.P.Jindal Global UniversityMaster of Business Administration (MBA)
  • 12 Months
New
Deakin Business School and Institute of Management Technology, GhaziabadDeakin Business School and IMT, GhaziabadMBA (Master of Business Administration)
  • 12 Months
Liverpool John Moores UniversityLiverpool John Moores UniversityMS in Data Science
  • 18 Months
Bestseller
O.P.Jindal Global UniversityO.P.Jindal Global UniversityMaster of Science in Artificial Intelligence and Data Science
  • 12 Months
Bestseller
IIIT BangaloreIIIT BangalorePost Graduate Programme in Data Science (Executive)
  • 12 Months
Bestseller
O.P.Jindal Global UniversityO.P.Jindal Global UniversityO.P.Jindal Global University
  • 12 Months
WoolfWoolfMaster of Science in Computer Science
  • 18 Months
New
Liverpool John Moores University Liverpool John Moores University MS in Machine Learning & AI
  • 18 Months
Popular
Golden Gate UniversityGolden Gate UniversityDBA in Emerging Technologies with concentration in Generative AI
  • 3 Years
Rushford, GenevaRushford Business SchoolDoctorate of Business Administration (AI/ML)
  • 36 Months
Ecole Supérieure de Gestion et Commerce International ParisEcole Supérieure de Gestion et Commerce International ParisDBA Specialisation in AI & ML
  • 36 Months
Golden Gate University Golden Gate University Doctor of Business Administration (DBA)
  • 36 Months
Bestseller
Ecole Supérieure de Gestion et Commerce International ParisEcole Supérieure de Gestion et Commerce International ParisDoctorate of Business Administration (DBA)
  • 36 Months
Rushford, GenevaRushford Business SchoolDoctorate of Business Administration (DBA)
  • 36 Months
Liverpool Business SchoolLiverpool Business SchoolMBA with Marketing Concentration
  • 18 Months
Bestseller
Golden Gate UniversityGolden Gate UniversityMBA with Marketing Concentration
  • 15 Months
Popular
Jindal Global Law SchoolJindal Global Law SchoolLL.M. in Corporate & Financial Law
  • 12 Months
Bestseller
Jindal Global Law SchoolJindal Global Law SchoolLL.M. in Intellectual Property & Technology Law
  • 12 Months
Jindal Global Law SchoolJindal Global Law SchoolLL.M. in Dispute Resolution
  • 12 Months
IIITBIIITBExecutive Program in Generative AI for Leaders
  • 4 Months
New
IIIT BangaloreIIIT BangaloreExecutive Post Graduate Programme in Machine Learning & AI
  • 13 Months
Bestseller
upGradupGradData Science Bootcamp with AI
  • 6 Months
New
upGradupGradAdvanced Certificate Program in GenerativeAI
  • 4 Months
New
KnowledgeHut upGradKnowledgeHut upGradSAFe® 6.0 Certified ScrumMaster (SSM) Training
  • Self-Paced
upGrad KnowledgeHutupGrad KnowledgeHutCertified ScrumMaster®(CSM) Training
  • 16 Hours
upGrad KnowledgeHutupGrad KnowledgeHutLeading SAFe® 6.0 Certification
  • 16 Hours
KnowledgeHut upGradKnowledgeHut upGradPMP® certification
  • Self-Paced
upGrad KnowledgeHutupGrad KnowledgeHutAWS Solutions Architect Certification
  • 32 Hours
upGrad KnowledgeHutupGrad KnowledgeHutAzure Administrator Certification (AZ-104)
  • 24 Hours
KnowledgeHut upGradKnowledgeHut upGradAWS Cloud Practioner Essentials Certification
  • 1 Week
KnowledgeHut upGradKnowledgeHut upGradAzure Data Engineering Training (DP-203)
  • 1 Week
MICAMICAAdvanced Certificate in Digital Marketing and Communication
  • 6 Months
Bestseller
MICAMICAAdvanced Certificate in Brand Communication Management
  • 5 Months
Popular
IIM KozhikodeIIM KozhikodeProfessional Certification in HR Management and Analytics
  • 6 Months
Bestseller
Duke CEDuke CEPost Graduate Certificate in Product Management
  • 4-8 Months
Bestseller
Loyola Institute of Business Administration (LIBA)Loyola Institute of Business Administration (LIBA)Executive PG Programme in Human Resource Management
  • 11 Months
Popular
Goa Institute of ManagementGoa Institute of ManagementExecutive PG Program in Healthcare Management
  • 11 Months
IMT GhaziabadIMT GhaziabadAdvanced General Management Program
  • 11 Months
Golden Gate UniversityGolden Gate UniversityProfessional Certificate in Global Business Management
  • 6-8 Months
upGradupGradContract Law Certificate Program
  • Self paced
New
IU, GermanyIU, GermanyMaster of Business Administration (90 ECTS)
  • 18 Months
Bestseller
IU, GermanyIU, GermanyMaster in International Management (120 ECTS)
  • 24 Months
Popular
IU, GermanyIU, GermanyB.Sc. Computer Science (180 ECTS)
  • 36 Months
Clark UniversityClark UniversityMaster of Business Administration
  • 23 Months
New
Golden Gate UniversityGolden Gate UniversityMaster of Business Administration
  • 20 Months
Clark University, USClark University, USMS in Project Management
  • 20 Months
New
Edgewood CollegeEdgewood CollegeMaster of Business Administration
  • 23 Months
The American Business SchoolThe American Business SchoolMBA with specialization
  • 23 Months
New
Aivancity ParisAivancity ParisMSc Artificial Intelligence Engineering
  • 24 Months
Aivancity ParisAivancity ParisMSc Data Engineering
  • 24 Months
The American Business SchoolThe American Business SchoolMBA with specialization
  • 23 Months
New
Aivancity ParisAivancity ParisMSc Artificial Intelligence Engineering
  • 24 Months
Aivancity ParisAivancity ParisMSc Data Engineering
  • 24 Months
upGradupGradData Science Bootcamp with AI
  • 6 Months
Popular
upGrad KnowledgeHutupGrad KnowledgeHutData Engineer Bootcamp
  • Self-Paced
upGradupGradFull Stack Software Development Bootcamp
  • 6 Months
Bestseller
KnowledgeHut upGradKnowledgeHut upGradBackend Development Bootcamp
  • Self-Paced
upGradupGradUI/UX Bootcamp
  • 3 Months
upGradupGradCloud Computing Bootcamp
  • 7.5 Months
PwCupGrad CampusCertification Program in Financial Modelling & Analysis in association with PwC India
  • 5 Months
upGrad KnowledgeHutupGrad KnowledgeHutSAFe® 6.0 POPM Certification
  • 16 Hours
upGradupGradDigital Marketing Accelerator Program
  • 05 Months
upGradupGradAdvanced Certificate Program in GenerativeAI
  • 4 Months
New
upGradupGradData Science Bootcamp with AI
  • 6 Months
Popular
upGradupGradFull Stack Software Development Bootcamp
  • 6 Months
Bestseller
upGradupGradUI/UX Bootcamp
  • 3 Months
PwCupGrad CampusCertification Program in Financial Modelling & Analysis in association with PwC India
  • 4 Months
upGradupGradCertificate Course in Business Analytics & Consulting in association with PwC India
  • 06 Months
upGradupGradDigital Marketing Accelerator Program
  • 05 Months

Top 10 Benefits of Social Media Marketing in 2024

Updated on 04 January, 2024

2.61K+ views
9 min read

It is rare to find people who have not heard about social media in 2024. Social media marketing is one of the most important tasks any business has to undertake to thrive in today’s competitive world. Social media plays a vital role in grabbing the attention of potential customers. Both old and new businesses need an effective social media strategy today.

If you are a business owner or want to become one, learning the advantages and disadvantages of social media marketing is essential. This blog will help you get a clear picture of the various advantages of social media advertising.

What Is Social Media Marketing?

Social media marketing, or SMM, uses social media to market products. Customers can connect with your company directly with the help of these apps. There are some nuances to social media marketing. You must create a content ideal for each social media platform to entice users to engage more. You can now understand why you need to know the benefits of SMM.

The most common social media apps include Instagram, Facebook, Twitter, Reddit, YouTube, Pinterest, and LinkedIn. Social media marketing involves using these apps and others to listen to and engage with your followers. You can use a combination of several social media marketing tools to promote your products and create eye-catching content. Using multiple social media apps is one of the best ways to drive more customers to your website. They can see personalised messages on their preferred app and engage with the business directly.

Why Should You Use Social Media for Your Business?

Learning why social media is integral in driving success today is essential to leverage its power completely. First, you must have a social media presence if you have a business in 2024. Whether you own a small café or run a humongous company, social media is necessary and should not be trivialised as a trend others follow. An excellent social media marketing strategy can be the perfect method to gain hundreds of customers if not millions.

Social media marketing can help your business reach prospects faster than traditional marketing. With a massive surge in the mobile-user population, SMM is the go-to solution for businesses. Everyone is on their phone, whether communicating with their friends via Facebook or scrolling through endless memes on Reddit. 

You may have noticed advertisements about something — say, a pair of jeans — on every social media app you use. You might ignore them initially, but gradually, you will become intrigued to know more and click on the product link. This is what social media marketing is all about.

Social media marketing gives your customers a platform to give feedback so that you learn which areas to focus on to improve your business. There are both free and paid methods of social media marketing. A combination of the two is ideal for a business to thrive.

Learn digital marketing courses online from the World’s top Universities. Earn Masters, Executive PGP, or Advanced Certificate Programs to fast-track your career.

What Are Some Top Benefits of Social Media Marketing?

Discussed below are more than 5 benefits of social media marketing for businesses.

1. Building brand recognition and awareness

Using social media to increase your business is one of the most essential benefits of SMM. As you grow your brand name, you will reach a large pool of customers. All companies want to become popular, and what can be a better way than using social media, which millions of people use daily? 

You can use social media to share product details, new launches and news about your best products. It is a great platform to showcase the products of your business. The more you use social media, the more people you will reach. Remember that social media apps are the best ways to build brand awareness apart from your company website.

2. Higher revenue generation

The primary aim of any business is to earn as much money as possible. You are missing out on additional revenue generation if you are a business owner and not part of social media. Social media brings in more revenue if you implement effective marketing strategies.

Various social media sites have the provision of directly earning money. For example, you can directly sell your products on Facebook, reaching millions of users. You may collect new customers through social media who might promote your brand. Paid ad campaigns are one of the best revenue-generation methods on social media. Even organic posts can help you earn money.

3. Better Search Engine Optimisation

Many business owners are ignorant of how social media can dramatically improve their search engine rankings. Although SEO (Social Engine Optimisation) includes various other components than social media, a good online presence on social networking sites can attract many new followers.

Your SMM strategies will not directly affect your SEO, but you can do a few things. Social media users always look for interesting content. It is your job to put out your best content and compel users to share them with others. Since Search Engine Optimisation depends on quality backlinks, try posting popular content with your website backlinks.

Check out the Advanced Certificate in Digital Marketing and Communication from MICA to pursue a career in digital marketing and stand out from the competition.

4. Understanding the interests of your target customers

Customers are critical for any business; social media is no exception. Collecting customer feedback is one of the best ways to find out what your customers say about your brand, whether they like the products or not and how popular your brand is. An ideal method to learn your customers’ preferences is to find out which posts are getting more reach.

Keeping track of what is happening on social media is a great way to know the interests of your potential customers. You can create content based on what’s trending and gain brownie points from your followers. If a customer has experienced some difficulty using your product, you can make changes that fit in with them.

5. Opportunities for retargeting

You already know about paid ad campaigns on social media. Now let us talk about increasing your audience base by retargeting ads. You can reach out to people on social media who may convert to paying customers. Target the people you know who have already visited your website and clicked on product pages — display ads specifically for those who may search for similar products they have bought before.

Suppose a customer has added a product to their shopping cart, but they change their mind and don’t buy. You can retarget them by engaging them to complete their shopping. In this way, they will also remember your brand.

6. Generating buzz around your company

Having a business is not enough to attract customers. You need to generate interest among people regarding your company. Social media can help you a lot with this. Opening a social media account is just the first step. You need to engage with people regularly so that they talk about your brand and promote it.

Generating buzz on social media enhances the chances of your business getting noticed. You can host live events and post content in vogue with current online users. A great way to generate buzz is by teaming up with social media influencers. These people have substantial follower bases and often collaborate with various brands. You can win people’s trust by using influencers to promote your products.

7. Gaining customer loyalty

A loyal customer base is beneficial for every business. Customers are going to buy your products again and again if they gain satisfaction. Social media is a boon in this regard. You can regularly host live chats with your customers and develop bonds with them.

Brand loyalty goes a long way in the success of a business. The top brands in the world – having loyal customers – interact with their followers regularly to discover their thoughts regarding their latest products. You can also follow in their footsteps and directly communicate with your customers via social media. You can also create polls to gauge your product or service’s popularity.

8. Driving traffic to your company website

Imagine you own a business and have a website for selling products. How do you drive people towards your website? Social media marketing can vastly improve your website traffic. It leads the audience to your website.

Suppose you have high-quality blogs on your website which you want people to read. You can grab customers’ eyeballs by posting links to these blogs on your social media handles. Your social media handles must mention your company website in the profile. It will help people learn more about your company and get your brand name out in the digital world.

9. Keeping up with industry trends

It is imperative to keep track of current events in your industry. An excellent way to do so is by engaging with other brands. You can follow influencers to know their trends and generate similar content on your social media profiles.

It has become easier to see real-time chats between brands and customers. Checking what your target audience posts on social media can enrich your knowledge of industry trends. Keep a close eye on which hashtags and phrases they use and the trending keywords.

10. Becoming aware of competitors

Studying your competition can help you discover what not to do and which areas in your business you need to improve. You can glance through the social media posts of your competitor brands and see what trends they are following. Borrowing a few strategies from them and tweaking them here and there can enrich your brand.

Everyone on social media can see the metrics of a post – the number of likes, shares and comments. You will get an idea of your competitor’s posts and market similar posts, albeit with some twist. You can understand how to position an item by following your fellow competitors on social media. 

Check out our free courses to get an edge over the competition-

Conclusion

Owning a business and creating an online presence is just the beginning of an endless road. You must explore the advantages of social marketing tactics for your business to thrive.

upGrad offers an Advanced Certificate in Brand Communication Management from MICA – a course which can help you become an expert in social media and content marketing. Join the world of digital marketing now!

Frequently Asked Questions (FAQs)

1. What are the advantages of using social media platforms for marketing?

Gaining a loyal customer base, building brand awareness, and driving more people to your website are advantages of using social media platforms for marketing.

2. How does social media marketing contribute to customer engagement and relationship-building?

One of the advantages of social media advertising is that you can directly interact with customers, get their product feedback, and gain their trust.

3. Can you provide examples of businesses that have successfully leveraged the benefits of social media marketing?

Spotify and American Express are two brands with quirky social media marketing tactics. These have proved to be profitable as people tend to seek unconventional content.