25+ Best Product Management Tools: Your Ultimate Guide For 2025

Research shows that improving product management processes can increase company profits by 34.2%. In 2025, technologies like AI-powered analytics and cloud platforms such as AWS are accelerating product development. Product management tools are now crucial for better workflows, stronger teamwork, and scaling product lifecycles.

These tools are essential for tackling the complexities of modern product development. This guide covers 25+ best product management tools for challenges in product development and strategy. Use them to increase efficiency, drive innovation, and stay ahead in competitive markets.

Explore the 25+ Best Product Management Tools for 2025

The right product management tools are critical in 2025 for optimizing workflows and managing complex product lifecycles. Tools like Jira for collaboration, Asana for process management, and Monday.com for scaling operations help teams stay agile in industries. With AI and real-time apps becoming the norm, tools like Aha! and Trello are key to staying competitive and efficient.

Product managers rely on tools for roadmap planning, collecting customer feedback, and making strategic decisions. 

Below is a curated list of 25+ best product management tools. Each tool is selected for its practical features, ability to improve productivity, and alignment with product development and strategy goals.

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Using these tools ensures product managers can handle complex workflows and deliver successful products. Let’s explore how they can transform your product management processes.

Product Management Tools for User Tracking and Analysis

Tracking user behavior with tools like Google Analytics or Amplitude is key to building products that drive engagement and meet customer needs. These tools allow product managers to identify trends, reduce churn, and improve product strategies. 

Below are four best product management tools, designed to solve challenges in product development and strategy, with detailed features and advanced use cases.

1. Amplitude

Amplitude is a powerful analytics tool for understanding user behavior and tracking product performance. It helps product managers identify trends, improve engagement, and optimize features.

Source: Amplitude

Usage with Example
Amplitude enables tracking of feature usage. For instance, product teams can analyze if launching a search feature leads to a 20% increase in daily active users.

Key Features

• Cohort Analysis: Allows product teams to group users by behaviors like frequency of purchases or actions taken within the app.
• Retention Curves: Displays user retention over time, making it easier to spot trends or declines after major updates.
• Funnel Reports: Visualizes user flows from one step to another, such as onboarding completion or purchase conversion.
• Behavioral Predictions: Uses AI to forecast user behaviors, helping teams plan for engagement dips or churn risks.

Use Cases

• Feature Prioritization: Analyze user data to determine which features drive the most engagement, and focus resources accordingly.
• Onboarding Improvements: Pinpoint where users drop off during the onboarding process and refine workflows for higher retention.
• Churn Analysis: Use retention curves to identify behavioral patterns that predict churn and take preventive action.

2. Gainsight

Gainsight specializes in customer success analytics, helping businesses monitor user health and engagement. It empowers teams to proactively reduce churn and increase satisfaction.

Source: Gainsight

Usage with Example
Gainsight monitors customer health scores by combining usage trends and support tickets. For instance, if a large client’s score drops, the team can intervene with a custom engagement strategy.

Key Features

• Customer Health Dashboards: Consolidates engagement, satisfaction, and usage data into a single score.
• Journey Orchestration: Automates customer follow-ups and targeted campaigns based on usage patterns.
• Feedback Integration: Collects insights from customer feedback surveys and aligns them with product improvements.

Use Cases

• Reducing Churn in Enterprise Accounts: Monitor health scores to proactively address dissatisfaction, ensuring consistent retention.
• Upselling Opportunities: Use customer data to identify accounts that are primed for premium feature upgrades.
• Customer Journey Optimization: Automate workflows like email reminders or feature tutorials to enhance long-term satisfaction.

3. Google Analytics

Google Analytics provides in-depth insights into user behavior on websites and apps. It helps product managers understand traffic sources, measure performance, and improve customer experiences.

Source: Google Analytics

Usage with Example
For example, a product manager can analyze traffic to see if a redesigned homepage reduces bounce rates by 15% and increases session duration.

Key Features

• Attribution Modeling: Assigns credit to marketing channels, helping teams understand which efforts drive the most conversions.
• Behavior Flow Analysis: Tracks user paths through a site or app, showing where they drop off or engage most.
• Custom Reporting: Enables teams to build dashboards tailored to specific metrics, such as goal completions or feature adoption.

Use Cases

• Campaign Analysis: Evaluate marketing performance to determine which channels generate the highest ROI for user acquisition.
• Landing Page Optimization: Use bounce rate and session duration data to test and refine page designs.
• Cross-Device Tracking: Understand how users interact with your product across mobile, desktop, and tablet platforms.

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Also Read: How to Use Google Analytics: Comprehensive Guide For Beginners

4. Pendo

Pendo combines product analytics with in-app guidance, enabling teams to analyze behavior and deliver personalized onboarding or feature introductions.

Source: Pendo

Usage with Example
For instance, a product manager can use Pendo’s in-app messaging to guide users through a new feature, increasing adoption rates by 25%.

Key Features

• In-App Tooltips and Walkthroughs: Provide users with step-by-step instructions to improve onboarding and engagement.
• Heatmaps: Visualize areas of the app that receive the most interaction, helping teams understand engagement patterns.
• Feedback Collection: Allow users to submit real-time feedback, ensuring product updates align with customer needs.

Use Cases

• Improving Onboarding Experiences: Use walkthroughs to guide first-time users through key features, reducing drop-off rates.
• Feature Feedback Loops: Collect feedback directly within the app to assess feature performance and prioritize updates.
• Targeted User Engagement: Send in-app messages to promote underused features or updates, boosting adoption.

The table below compares the product management tools for user tracking and analysis, focusing on their unique features and ideal use cases. Use this quick reference to identify the right tool for your product development and strategy needs.

Also Read: Why Learn Product Management From upGrad

Understanding user behavior is essential for making informed decisions, but acting on those insights requires strategic planning. Tools for tracking and analysis give you the data needed to shape product strategies and prioritize development goals. The next section explores tools designed to help product managers create and communicate effective roadmaps, aligning teams with a clear vision for the future.

Product Management Tools for Strategy and Roadmapping

Strategic planning and roadmapping tools like Amplitude and ProductBoard excel in aligning product teams and driving customer value by prioritizing user feedback. These tools help product managers prioritize features, organize workflows, and communicate plans effectively. 

Below are four product management tools for strategy and roadmapping, designed to enhance product development and strategy.

5. ProductBoard

ProductBoard is a customer-centric tool that centralizes feedback and helps product teams prioritize features. It ensures your roadmap aligns with user needs and business goals.

Source: ProductBoard

Usage with Example
Product managers use ProductBoard to gather and organize customer feedback. For instance, feedback from surveys and support tickets is categorized to guide feature prioritization.

Key Features

• Centralized Feedback Repository: Collects feedback from multiple sources like emails, surveys, and support tickets.
• Prioritization Scoring: Uses customizable frameworks to rank features based on customer impact and business goals.
• Roadmap Visualization: Offers a drag-and-drop interface to create and share roadmaps with stakeholders.

Use Cases

• Customer-Driven Roadmapping: Ensure new features address real user needs by analyzing feedback trends.
• Cross-Team Alignment: Share visual roadmaps to keep engineering, marketing, and sales teams aligned.
• Feature Prioritization: Identify which features provide the highest ROI before committing resources.

6. ProductPlan

ProductPlan simplifies roadmap creation and sharing. It’s designed for product managers who need an easy way to communicate strategic plans with teams and stakeholders.

Source: ProductPlan

Usage with Example
Product managers use ProductPlan to create presentation-ready roadmaps. For example, they can build a high-level roadmap that shows quarterly goals and key deliverables.

Key Features

• Drag-and-Drop Roadmapping: Quickly build and adjust roadmaps with an intuitive interface.
• Collaborative Tools: Share roadmaps with teams and gather feedback in real time.
• Integrations: Works seamlessly with tools like Jira, Slack, and Microsoft Teams.

Use Cases

• Stakeholder Presentations: Create professional-looking roadmaps to share progress and upcoming priorities.
• Scenario Planning: Develop multiple roadmap versions to visualize different strategies.
• Team Collaboration: Keep teams updated with a centralized roadmap that reflects real-time changes.

7. Roadmunk

Roadmunk is a visual road mapping tool that makes it easy to customize and share roadmaps. It’s ideal for aligning stakeholders and managing priorities visually.

Source: Roadmunk

Usage with Example
Teams use Roadmunk to build customized roadmaps. For example, they can create a timeline-based roadmap showing quarterly deliverables and milestones.

Key Features

• Custom Roadmap Templates: Offers templates for various industries and use cases.
• Priority Matrix: Helps teams decide which initiatives to prioritize based on impact and effort.
• Multiple Roadmap Views: Includes timeline, swimlane, and kanban views for different audiences.

Use Cases

• Strategic Planning: Visualize long-term product goals to align leadership and development teams.
• Stakeholder Communication: Share easy-to-understand roadmaps tailored to specific audiences.
• Resource Allocation: Use the priority matrix to allocate resources to the most impactful projects.

8. Airfocus

Airfocus combines roadmapping with prioritization frameworks, making it easy to decide which features to focus on. Its scoring system helps teams prioritize with confidence.

Source: Airfocus

Usage with Example
A product team uses Airfocus to rank features based on impact and effort. For example, they prioritize features that deliver high customer value with low implementation effort.

Key Features

• Scoring Frameworks: Built-in prioritization methods like RICE (Reach, Impact, Confidence, Effort).
• Integrations: Syncs with tools like Jira and Trello to streamline workflows.
• Collaborative Roadmaps: Allows teams to work together on roadmap updates in real time.

Use Cases

• Feature Prioritization: Focus on features that align with both customer needs and business objectives.
• Resource Planning: Identify the most efficient way to allocate resources for high-impact features.
• Stakeholder Buy-In: Use data-driven prioritization to secure stakeholder approval for strategic initiatives.

These tools are designed to simplify strategic planning and align teams with clear roadmaps. Compare their features to find the best fit for your product development and strategy needs.

The table below compares the product management tools for strategy and roadmapping to help you choose the one that fits your needs.

Also Read: How To Create Product Management Strategy? 6 Practical Steps For Successful Product Managers

Developing a product strategy and roadmap requires simplifying complex processes. Flowchart and diagram tools help product managers break down ideas into actionable steps. These tools make collaboration easier and improve execution. 

The next section highlights tools that turn strategies into clear visuals, ensuring effective communication and alignment.

Product Management Tools for Flowcharting and Diagrams

Flowcharting and diagram tools help product managers streamline workflows, clarify processes, and communicate complex ideas effectively to teams and stakeholders. These tools help product managers communicate ideas effectively, align teams, and support strategic decision-making. 

Below are four product management tools for flowcharting and diagrams, tailored to support product development and strategy.

9. Microsoft Visio

Microsoft Visio is a comprehensive tool for creating professional diagrams and flowcharts. It’s widely used for process mapping, system design, and organizational charts.

Source: Microsoft Visio

Usage with Example
A product team uses Visio to create a detailed flowchart of their feature development process, ensuring alignment across engineering and QA teams.

Key Features

• Extensive Templates: Includes templates for organizational charts, workflows, and network diagrams.
• Integration with Microsoft Suite: Seamlessly integrates with Office apps like Excel for data-driven diagrams.
• Shape Libraries: Offers a vast library of shapes and symbols for diverse use cases.

Use Cases

• Workflow Mapping: Create detailed workflows for development, QA, and release processes.
• System Design: Visualize IT infrastructures or database designs for technical teams.
• Organizational Charts: Develop team structure diagrams for better clarity and communication.

10. OmniGraffle

OmniGraffle is a Mac-exclusive tool designed for creating high-quality, detailed diagrams. It’s ideal for product managers who need visually polished outputs.

Source: OmniGraffle

Usage with Example
A product manager uses OmniGraffle to design a swimlane diagram illustrating responsibilities across marketing, design, and engineering teams.

Key Features

• Precision Drawing Tools: Allows for pixel-perfect diagram creation.
• Customizable Stencils: Offers stencils for wireframes, flowcharts, and process diagrams.
• Layer Management: Simplifies handling complex diagrams by organizing them into layers.

Use Cases

• Wireframe Creation: Design low-fidelity wireframes for early-stage product prototypes.
• Team Collaboration: Build clear visualizations of roles and responsibilities.
• Process Documentation: Create polished flowcharts to document team workflows.

11. Lucidchart

Lucidchart is a cloud-based tool for collaborative diagramming. It’s perfect for teams working on shared projects, allowing real-time edits and updates.

Source: Lucidchart

Usage with Example
A remote team uses Lucidchart to collaboratively create a roadmap flowchart, with contributors making real-time edits during a planning session.

Key Features

• Real-Time Collaboration: Multiple users can edit diagrams simultaneously.
• Integration with Popular Tools: Works with Google Drive, Slack, and Atlassian products like Jira.
• Drag-and-Drop Interface: Simplifies diagram creation with an intuitive design.

Use Cases

• Roadmap Visualization: Create clear visual representations of product roadmaps.
• Cross-Functional Collaboration: Align teams by building shared diagrams in real time.
• Process Optimization: Analyze workflows to identify bottlenecks and inefficiencies.

12. Whimsical

Whimsical is an intuitive tool that combines flowcharting, wireframing, and mind-mapping into one platform. It’s designed for creative and collaborative work.

Source: Whimsical

Usage with Example
A product manager uses Whimsical to map out an idea-to-launch flowchart during a brainstorming session, ensuring clarity in each stage of development.

Key Features

• Multi-Use Functionality: Includes flowcharting, wireframing, and mind-mapping tools.
• Drag-and-Drop Simplicity: Quickly create diagrams with an easy-to-use interface.
• Collaboration Features: Teams can comment directly on diagrams for seamless feedback.

Use Cases

• Brainstorming Sessions: Map out product ideas or feature concepts with team input.
• Wireframe Development: Create rough wireframes for new product designs.
• Strategic Planning: Visualize team goals and workflows for the upcoming quarter.

These tools make it easy to visualize workflows, align teams, and document complex processes. Compare their features to find the best fit for your product development and strategy goals.

The table below highlights the product management tools for flowcharting and diagrams. Use it to compare features and select the right tool for your needs.

Visualized workflows must be communicated clearly to stakeholders and teams. Presentation tools help convey ideas effectively and bridge strategy with execution. The next section highlights tools for creating impactful presentations and fostering collaboration.

Product Management Tools for Presentations and Communication

Effective presentations align teams, clarify roadmaps, and address stakeholder concerns. Tools like Google Slides and PowerPoint excel with strong collaboration features, seamless integration, and flexibility for data-driven presentations. 

Unlike Canva, they prioritize version control and collaboration, making them ideal for product managers to present complex ideas and adapt strategies.

Below are four product management tools for presentations and communication that support product development and strategy.

13. Microsoft PowerPoint

Microsoft PowerPoint is one of the most widely used tools for creating professional and customizable presentations. It’s perfect for visualizing strategies and plans.

Usage with Example
A product manager uses PowerPoint to create a presentation outlining the product roadmap for the next quarter, including key milestones and deliverables.

Key Features

• Custom Templates: Includes a wide variety of design templates to suit different presentation needs.
• Animation and Transition Effects: Enhances slides with smooth animations and transitions to make presentations engaging.
• Data Integration: Easily incorporates charts and data from Excel or other Office apps.

Use Cases

• Stakeholder Updates: Present quarterly progress and upcoming plans in a polished format.
• Roadmap Presentations: Visualize high-level roadmaps for cross-team alignment.
• Feature Demos: Use visuals and animations to explain new features during internal or external meetings.

14. Apple Keynote

Apple Keynote is a design-focused presentation tool exclusive to macOS users. It’s known for its sleek templates and high-quality visual effects.

Source: Apple Keynote

Usage with Example
A product manager uses Keynote to design a visually appealing presentation to pitch a new product idea to stakeholders.

Key Features

• Interactive Presentations: Offers features like live collaboration and interactive charts for more dynamic presentations.
• Cinematic Transitions: Creates professional, polished effects that make slides stand out.
• Seamless Apple Integration: Syncs with other Apple products like iCloud for easy sharing.

Use Cases

• Pitch Presentations: Design high-quality decks to pitch product ideas to leadership.
• Product Launch Updates: Create visually striking slides for external presentations.
• Collaborative Workflows: Work with teams in real time to refine presentation content.

15. Google Slides

Google Slides is a cloud-based tool that allows for real-time collaboration on presentations. It’s simple, accessible, and ideal for teams needing a flexible solution.

Source: Google Slides

Usage with Example
A distributed team uses Google Slides to collaboratively build a presentation on product performance metrics, with each member contributing in real time.

Key Features

• Real-Time Edits with Team Comments: Collaborate instantly with team members, adding comments directly on slides.
• Linked Data Integration: Embed dynamic data from Google Sheets that auto-updates in slides.
• Version Recovery: Access detailed version history to restore specific edits or earlier presentations.

Use Cases

• Team Collaboration: Build and refine presentations with input from multiple team members.
• Progress Reports: Share product updates and milestones with distributed teams or stakeholders.
• Quick Edits on the Go: Make last-minute changes using any device with internet access.

16. Slideshare

Slideshare is a platform for sharing presentations, documents, and infographics publicly or within an organization. It’s ideal for product managers looking to distribute materials widely.

Source: Slideshare

Usage with Example
A product manager uses Slideshare to upload and share a product strategy deck with external partners and clients.

Key Features

• Public Sharing Options: Allows presentations to be easily shared with a global audience.
• Content Discovery: Provides access to presentations on various topics for inspiration or learning.
• Embedded Sharing: Embed presentations in websites or blogs for wider reach.

Use Cases

• Knowledge Sharing: Share product strategies or industry insights with a broader audience.
• Team Training: Upload training materials for team access and review.
• External Stakeholder Communication: Share key presentations with clients or partners for greater transparency.

These tools simplify creating and sharing presentations, helping product managers align teams and communicate effectively. Compare their features to select the right fit for your product development and strategy goals.

The table below compares the product management tools for presentations and communication, helping you choose the one that suits your needs.

Clear communication lays the foundation for efficient execution, but turning plans into reality requires robust tools for development. From task tracking to code versioning, product development tools ensure that ideas and strategies are translated into functional products. 

In the next section, we’ll explore tools that streamline development workflows and keep teams aligned.

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Product Management Tools for Product Development

Effective product development relies on tools that enhance collaboration, track progress, and support Agile workflows. These tools streamline task management, documentation, and code versioning to ensure teams stay aligned and productive.

Below are three product management tools for product development, selected for their practical features and ability to address strategy and team needs.

17. Rally

Rally is an Agile project management tool designed to help teams plan, prioritize, and track work in iterations or sprints. It’s built for teams adopting Agile frameworks like Scrum or Kanban.

Source: Rally

Usage with Example
A product manager uses Rally to break down a product release into epics and user stories. For instance, Rally helps coordinate tasks across engineering and design teams during an Agile sprint, ensuring all dependencies are aligned.

Key Features

• Backlog Management: Organize and prioritize work items such as user stories, defects, and tasks.
• Release Tracking: Monitor progress toward release goals with burndown charts and release plans.
• Customizable Dashboards: Visualize team progress with widgets that track key metrics.

Use Cases

• Sprint Planning: Plan and assign tasks for specific sprints while tracking dependencies.
• Progress Monitoring: Use burndown charts to assess if the team is on track for a release.
• Team Collaboration: Keep all team members aligned on current priorities and deliverables.

18. Confluence

Confluence is a collaborative documentation platform that enables teams to create, share, and manage product-related content in one centralized space.

Source: Atlassian

Usage with Example
A product team uses Confluence to document product requirements, meeting notes, and feature specs. For instance, Confluence simplifies cross-team collaboration by linking product requirement pages to Jira tasks, ensuring every stakeholder has the same context.

Key Features

• Rich Content Editing: Create documents with tables, images, and embedded media.
• Template Library: Use pre-made templates for product requirements, sprint retrospectives, and project planning.
• Jira Integration: Link Confluence pages to Jira tickets for seamless tracking.

Use Cases

• Product Documentation: Maintain a single source of truth for product requirements, updates, and FAQs.
• Cross-Team Collaboration: Share and co-edit documents with stakeholders across engineering, design, and marketing.
• Knowledge Management: Store and organize team resources for easy access during onboarding or troubleshooting.

19. GitHub

GitHub is a version control and collaboration platform for software development. It enables teams to manage code repositories, track changes, and collaborate on projects.

Source: GitHub

Usage with Example
A development team uses GitHub to manage their codebase for a web application. For instance, GitHub enables developers and product managers to collaborate effectively by linking feature branches with product roadmaps tracked in Jira.

Key Features

• Version Control: Tracks code changes and allows rollbacks to previous versions if needed.
• Pull Requests: Facilitate collaboration by allowing team members to review and discuss changes before merging.
• Integrations: Works seamlessly with CI/CD tools like Jenkins, Docker, and GitHub Actions.

Use Cases

• Code Collaboration: Allow multiple developers to work on the same codebase while minimizing conflicts.
• Release Management: Use branches and tags to manage production and staging releases.
• Issue Tracking: Track and assign bugs or feature requests directly within GitHub.

Also Read: Continuous Delivery vs. Continuous Deployment: Difference Between

These tools are designed to simplify product development workflows, from Agile task tracking to documentation and code collaboration. Compare their features to identify the best fit for your product development and strategy goals.

The table below highlights the product management tools for product development, helping you select the right one for your team.

Also Read: Best Project Management Courses & Certification Online

While product development focuses on building solutions, managing timelines, tasks, and team collaboration is critical for delivering successful outcomes. Project management tools provide the structure needed to keep initiatives on track and teams working efficiently. The next section covers tools that simplify collaboration and ensure seamless execution across teams.

Product Management Tools for Project Management and Collaboration

Effective project management tools keep teams aligned and ensure timely delivery. These tools enable product managers to assign tasks, monitor workflows, and enhance communication across teams. Below are four product management tools for project management and collaboration that improve product development and strategy.

20. Jira

Jira is a powerful tool designed for Agile project management. It enables teams to track tasks, plan sprints, and manage product backlogs.

Source: Atlassian

Usage with Example
A product manager uses Jira to manage user stories for a new feature. For example, the backlog is broken into sprints, with tasks assigned to developers.

Key Features

• Customizable Workflows: Tailor workflows for different projects, including Kanban and Scrum boards.
• Advanced Reporting: Generate burndown charts, velocity charts, and sprint reports for progress tracking.
• Integration Capabilities: Works seamlessly with tools like Confluence, Bitbucket, and Slack.

Use Cases

• Agile Sprint Planning: Organize tasks into sprints with detailed tracking and reporting.
• Backlog Management: Prioritize user stories and manage dependencies for upcoming releases.
• Cross-Team Collaboration: Align engineering, design, and product teams with shared boards and workflows.

21. Trello

Trello is an intuitive Kanban-based tool that simplifies task management. Its visual interface is ideal for tracking workflows and organizing projects.

Source: Trello

Usage with Example
A product manager uses Trello to create a board for tracking a feature’s lifecycle. For instance, cards are moved from “To Do” to “In Progress” to “Done.”

Key Features

• Drag-and-Drop Interface: Easily move tasks across boards to track progress.
• Customizable Cards: Add checklists, due dates, and attachments to individual tasks.
• Power-Ups: Enhance functionality with integrations like Slack, Google Drive, and Jira.

Use Cases

• Task Management: Track daily tasks and team assignments with Kanban boards.
• Content Planning: Manage content calendars and marketing campaigns visually.
• Team Collaboration: Assign tasks, set deadlines, and monitor progress across departments.

22. Asana

Asana is a flexible project management tool that helps teams coordinate tasks, set deadlines, and manage complex workflows.

Source: Asana

Usage with Example
A product team uses Asana to organize a product launch plan. For instance, tasks are assigned to marketing, development, and operations teams with clear due dates.

Key Features

• Project Timelines: Visualize project schedules and deadlines with Gantt chart-style timelines.
• Task Dependencies: Highlight task relationships to identify blockers and prioritize work.
• Automation: Streamline repetitive tasks with customizable rules and templates.

Use Cases

• Product Launch Management: Coordinate cross-functional tasks and track milestones.
• Bug Tracking: Assign, prioritize, and resolve reported issues.
• Team Goal Alignment: Track team progress toward quarterly or yearly objectives.

23. Zoho Projects

Zoho Projects is a comprehensive project management tool with features like task tracking, Gantt charts, and time tracking, tailored for small and medium-sized teams.

Source: Zoho Projects

Usage with Example
A product manager uses Zoho Projects to create a timeline for a new feature release. For instance, Gantt charts help visualize dependencies and adjust timelines as needed.

Key Features

• Gantt Charts: Visualize project timelines and dependencies for better planning.
• Time Tracking: Monitor team hours spent on tasks and projects.
• Collaboration Tools: Includes discussion forums, chat, and document sharing for seamless communication.

Use Cases

• Resource Management: Track team workloads to optimize resource allocation.
• Project Planning: Use Gantt charts to create realistic timelines and manage task dependencies.
• Client Collaboration: Share progress updates and timelines with external stakeholders.

These tools help product managers streamline task management and collaboration while keeping teams aligned. Compare their features to find the right tool for your product development and strategy needs.

The table below compares the product management tools for project management and collaboration, helping you choose the best fit for your team.

Also Read: Which of These Product Management Tools are You Already Using?

Delivering a product is only part of the journey—collecting feedback is crucial for refining and improving it over time. Tools for customer feedback and surveys help product managers understand how users interact with the product and identify areas for enhancement. In the final section, we’ll dive into tools that enable you to gather and act on valuable user insights.

Product Management Tools for Customer Feedback and Surveys

Customer feedback tools play a strategic role in building products that meet user needs. By providing actionable insights, these tools help product managers prioritize features, refine user experiences, and align products with market demands.

Below are four best product management tools for collecting customer feedback and surveys, designed to improve product development and strategy.

24. SurveyMonkey

SurveyMonkey is a leading platform for creating professional surveys to collect actionable customer feedback. It offers advanced analytics and customization options.

Source: SurveyMonkey

Usage with Example
A product manager uses SurveyMonkey to survey beta users after a new feature launch. The survey collects feedback on feature usability and satisfaction.

Key Features

• Customizable Survey Templates: Includes pre-designed templates for customer feedback, NPS, and market research.
• Advanced Analytics: Offers insights like response trends, segment analysis, and word clouds.
• Survey Distribution Options: Share surveys via email, social media, or embedded on websites.

Use Cases

• Feature Feedback: Collect feedback on recently launched features to identify areas for improvement.
• NPS Tracking: Measure customer loyalty over time with Net Promoter Score surveys.
• Market Research: Gather data on customer preferences and trends for product roadmaps.

25. Typeform

Typeform is a survey tool known for its engaging, interactive forms. It’s designed to improve response rates with conversational interfaces.

Source: Typeform

Usage with Example
A product manager uses Typeform to create a visually appealing survey for onboarding new users, asking for feedback on their experience.

Key Features

• Interactive Form Design: Offers a conversational format to keep respondents engaged.
• Custom Branding Options: Customize colors, fonts, and layouts to align with your brand.
• Logic Jumps: Create conditional questions based on previous responses for personalized surveys.

Use Cases

• Onboarding Feedback: Ask new users about their first impressions and challenges.
• Customer Sentiment: Use conversational surveys to measure satisfaction with recent updates.
• Event Feedback: Collect post-event feedback to improve future experiences.

26. Google Forms

Google Forms is a free and accessible tool for creating simple surveys and collecting responses in real time. It’s ideal for quick feedback collection.

Source: Google Forms

Usage with Example
A product team uses Google Forms to collect feedback from internal stakeholders on an early-stage prototype.

Key Features

• Simple Interface: Easy drag-and-drop tools for building surveys and forms.
• Real-Time Response Tracking: View responses instantly in Google Sheets for analysis.
• Free and Unlimited Usage: No cost for creating or sharing surveys.

Use Cases

• Internal Feedback: Collect team input on product ideas or prototypes.
• User Research: Gather qualitative feedback from small customer groups.
• Quick Polls: Distribute single-question surveys to understand user preferences

27. Microsoft Forms

Microsoft Forms is a simple, user-friendly tool that integrates with Microsoft Office 365 for creating surveys and quizzes.

Source: Microsoft Forms

Usage with Example
A product team uses Microsoft Forms to collect post-webinar feedback from attendees, helping refine future presentations.

Key Features

• Microsoft Office Integration: Syncs with Excel for detailed analysis of survey results.
• Customizable Question Types: Includes multiple-choice, ratings, and text questions for flexibility.
• Real-Time Collaboration: Teams can co-edit surveys in real time.

Use Cases

• Event Feedback: Collect input from attendees on webinars, demos, or product launches.
• Employee Surveys: Gather internal team feedback to improve workflows or processes.
• Customer Support: Measure customer satisfaction after interactions with support teams.

These tools make it easy to collect and analyze customer feedback, empowering product managers to make informed decisions. Compare their features to select the best fit for your product development and strategy goals.

The table below compares the product management tools for customer feedback and surveys, helping you identify the one that fits your needs.

Exploring the 25+ best product management tools gives you a comprehensive view of the options available to enhance workflows, collaboration, and decision-making. 

Also Read: How to Increase the Productivity of your Employees?

However, identifying which tool aligns with your team’s needs and company objectives is the critical next step. 

The next section guides you through how to choose the ideal product management tool, helping you align your selection with your goals and maximize your team’s productivity.

How to Select the Ideal Product Management Tool for Your Goals?

With so many product management tools available, including the 25+ listed above, choosing the right one for your team can feel overwhelming. Here’s how to make the best choice.

• Define Your Goals: Are you managing sprints (Jira), tracking user feedback (Canny), or streamlining team collaboration (Miro)? Pick tools that directly support your priorities.
• Understand Team Needs: Smaller teams may prefer simpler tools like Trello, while larger Agile teams might benefit from Jira or Rally.
• Match to Business Objectives: Focus on tools that align with your goals. For example, Gainsight is ideal for improving customer retention.
• Prioritize Key Features: Agile teams may need sprint planning (Jira), while customer-focused teams might use survey tools like Typeform.
• Check Usability: Look for intuitive platforms like Trello or Google Forms, especially if your team is new to product management tools.
• Ensure Integration: Choose tools that work with your stack, such as Slack for communication or GitHub for development.
• Plan for Growth: Scalable options like Confluence or Lucidchart are great as your team or product grows.
• Verify Support: Strong support and tutorials, as provided by Typeform or Notion, can save time and boost efficiency.

Why Choosing the Right Tool Matters?

The right product management tool does more than organize tasks—it keeps your team aligned with company goals. Tools like Amplitude help measure user engagement, while ProductBoard allows you to prioritize features based on customer feedback. 

Selecting the right product management tool is essential for achieving your goals. However, mastering these tools requires more than just access. You need the skills to use them effectively.

Also Read: Top 7 Product Management Tools Every Product Manager Must Be Having

The next section explores how upGrad’s programs can help you build hands-on proficiency. Learn how to enhance your skills, meet industry needs, and advance your career with confidence.

How upGrad Can Enhance Your Skills with Product Management Tools?

In 2025, leveraging the best product management tools is essential for streamlining workflows, enhancing strategy, and driving innovation in competitive markets. To take your product management expertise even further, explore upGrad’s industry-relevant programs.

With over 10 million learners and 1400+ hiring partners, upGrad provides the tools and resources you need to excel as a product manager. Its industry-aligned programs, hands-on projects, and personalized mentoring ensure you gain the skills employers value in 2025.

Start with free foundational courses to build a strong foundation, or enroll in advanced programs to gain expertise in product management tools, strategy, and development.

Below are some programs designed to help you grow as a product manager:

• MBA – O.P. Jindal Global University: Gain a comprehensive understanding of business and product management strategies with expert faculty and industry-relevant modules.
• MBA from O.P. Jindal Global University-Career Acceleration Program: Designed for professionals seeking to upskill, this program focuses on strategic thinking and leadership in product management.
• Post Graduate Diploma in Management (BIMTECH): Build a strong foundation in management principles, with a focus on product and project management tools.
• Professional Certificate Program in UI/UX Design & Design Thinking: Master design thinking to improve user experiences and build customer-focused products.
• Introduction to Design Thinking: Learn how to solve complex problems and create innovative solutions through this foundational course.
• Introduction to Product Management: Dive into the basics of product management, from understanding user needs to delivering exceptional products.

Need help choosing the right program? upGrad offers free one-on-one career counseling to help you identify the best programs, set career goals, and create a success roadmap. You can also visit your nearest upGrad offline center for personalized advice and resources to advance your product management career. 

Elevate your leadership and strategic thinking with our popular management courses, designed to shape you into a dynamic and effective leader in today's competitive business world.

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Reference Link:

https://productside.com/challenges-in-product-management-survey-results/