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Understanding and Conducting a Market Research like Experts

Updated on 24 November, 2022

5.62K+ views
12 min read

In a market study conducted in 2015 by Think with Google 89% of buyers use the internet during the B2B research process, 71% start with a generic search query and 57% of their evaluation is done before they’ll perform an action on your site. The insights from the study clearly reflect that today’s buyers make informed decisions about purchasing. So, does your marketing plan and strategy aligns with the buying thought process of your target audience? If not, get to know the importance of market research to design a customer-centric marketing strategy.

Go where your consumers are going, speak their language and emote their emotions to connect with your target audience. Yes, this is what most marketer’s do. Yet, knowing your target audience in a deep fashion by learning what they would learn to know. And, to do this, market research is the best tool to know the buyer’s journey. Every sales and marketing professional must look beyond just offering a sales pitch to the consumers. All sales and marketing professional must know to conduct a methodical and professional market research and analyse the data gathered from it for the benefit of the business.

A market research is a method of collecting data about the consumers and to determine whether a particular product or service would satisfy the needs of the audience. An effective market research can be the fertile seeds in every stage of the business cycle. Business organisations can gain information about the performance of the company in the market, target persona, competitors, economic shifts, current market trends and the changing needs of the consumers from a compelling study.

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The competitive business ecosystem ensures firms possess the apt knowledge about the changing concerns and preferences of the consumers. Market research is the best way to augment the customer satisfaction and get to know the factors that make or break the business. Identifying the problem areas of the business, minimise the loss in business, seek new business opportunities and reach to new global markets through a compelling market research.
Irrespective of whether you are a newbie or an established marketer in the industry, this blueprint and a step-by-step guide to understanding to conduct a market research is going to be helpful and handy to get a deeper vision into the consumer’s journey.
There are two main types of market research. Once the plan and the hypothesis of the research are decided, it is time to decide on which type of market research should be conducted. The two types are:

Primary Research:

This research includes the researching about the product of the company, product of the competitors, what is the audience needs and how the product would connect with the audience, what is the value proposition, etc. This is usually done internally.

Secondary Research:

This is the field or external research where the sample target audience is involved to understand the real-time needs of the consumers.
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Key Attributes of a Market Research Study

Some of the key attributes of a professional market research study are survey research, survey questions, survey distribution models, survey analysis, and survey report.

Survey Research

An online or offline questionnaire which has set of questions that would be answered by the potential consumers. This could be given to the audience either in hand or emailed or SMS to them through the digital world.

Survey Questions

This is the most critical part of any market research. The language, tone, important and valid questions that pertain to the traits of the audience is important aspects of focus.

Survey Distribution Models

Ensure you opt for the best survey distribution model. Emails are considered to be the best distribution channel to collect data irrespective of B2C or B2B business.

Survey Analysis

The final analysis is the climax of any survey. While excel sheets and pie-charts were the past analysis methods, there is a swift evolution of inbuilt market research software platforms that automatically provide live survey analytics, all in real-time!

Survey Report

The survey report is the complete set of conclusions drawn from survey analysis. This includes what the current trend is and what projections appear to be. A good survey report forms a complete thesis based on the market research objectives and survey data analysis.

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An Ideal Process to do Market Research: Step-by-Step Method

#1 Define Your Personas

Before knowing how your audiences are making decisions, the first step is to know, ‘Who are the consumers?’. The process of knowing and defining consumers are Target Persona Research. To know this, crafting a buyer persona is essential. Buyer personas also referred as marketing personas, are the fictional, generalized traits of the ideal or potential customers. Buyer personas aid to visualise the audience, streamline the consumer communications and help in designing an effective marketing strategy.
In order to create target personas, use different target persona templates available in the market and easily organise the audience segments. Some of the most important fragments of the persona are; name, age, demographics, professional qualifications, passion and interests, challenges of their life, and how would be they connected to the business and the brand. These information’s would help to classify the audience as per their needs and the business could target them accordingly.
Be thoughtful while brainstorming about the target personas. Be specific and clear about the needs of the audience. Remember, you are optimizing information for designing and executing marketing campaigns that would lead to attract potential customers and generate business leads.

#2 Sampling of the Audience

Once defining the fictional target personas, it is necessary to check with the real audience. It is time to match the brainstormed ideas with the with the real audience. A representative real audience to understand the buyer’s journey is important.
The participants of the market research experiment must possess the characteristics of the fictional buyer persona. A minimum of 10 participants in the sample group is a must. It is vital to select people who have currently interacted with the brand. These people could be who have made the purchase, who were making a purchase and people who might be potential customers. This mix of participants would lead to an effective and insightful study. A simple recruiting process of participants includes various steps such as: making a list of customers who made the purchase, call for participants from the social media world, and create incentives for participation.

#3 Planning & Preparation of the Discussion Guide

Being prepared for conducting the experiment and survey is essential. Whether it is an email, telephone or a focus group interviews, being prepared to ask and handle different questions in different scenarios is essential. A good planning and preparation for the discussion would help in the asking the right and important questions and use the time of the participants and the business professionals wisely.
The discussions need to be free flowing, natural and conversations. Yet having a guide to different questions, and probable answers for different situations would help to keep the conversation lined to the objective of the research. The discussion guide must be a parameter and an outline format for the experiment with the audience along with the information of time factor and list of questions to be addressed in the discussion.

Asking yes or no question is leading the audience to a particular answer. In the initial stages of buyer persona study, it is always recommended to know have all open-ended questions. These questions will restrict the one-word response and give a better picture of the audience. The questions could be framed in the chronological order such as the introduction of the participant, the professional details, passion, and interests. Then specific questions that would connect the brand and the buyers. This would give an insight into why people would buy the product or service and why wouldn’t they do so.
Classify the questions as per Awareness, Consideration, and Decision stage of the cycle. It is essential to know when does a buyer make a purchase and what are the factors that influence these purchasing decisions. Lastly, ask questions that help the business understand what their expectations from the brand and the business product or service are.

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#4 Leading the Conversations

It’s time to directly talk to the participants through the survey questions. Whether it is an online or an offline survey, understand when and how to talk to the participants once the questionnaire is given to them. Never accept short answers. Gently and politely make sure they open up and have long interactions. Allow participants to think and give them their space and time. It is always essential to keep the focus group on track with the persona objective and traits. Never mislead them or if they go off-track, ensure they are back to the purpose of the market research.

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#5 Analysis & Inferences of the Market Study

It would be quite overwhelming to collate all the data from the participants. It is usually recommended to look for common themes and thoughts that could be expressed as a story, leading to a specific plan and process for marketing strategy. The summary of the market research should have details about the background of the study, which includes the goals and reasons for the study. It must also have information about the participants, the main inferences from the different stages such as awareness, consideration and stage. At the last, the final inference and the action plan to design a successful marketing campaign.
The advantages of a quantitative market research are fully data-oriented decision making, zero scopes of analytical errors and timely and concrete projections. Some of the statistical analysis techniques of market analysis are; Total Unduplicated Reach and Frequency (TURF) Analysis, Conjoint Analysis, MaxDiff Analysis, GAP Analysis, Strength, Weakness, Opportunities and Threat (SWOT) Analysis, Trend Analysis and Text Analysis.
A qualitative market research is cost-effective, gives in-depth insights about the target audience of the business, flexibility to know the different business products which would fit the audience taste and answers the ‘why’ for all the business problems.
Whether you are an entrepreneur who is planning to start a business or an established business professional who has a target audience, market research is critical for the business organisation. The results and inferences from the market research could help in optimizing the brand strategy and positioning, elevate the communication strategy with the consumers, innovate the impact of the product and assess the performance of the business in the market when compared to the competitors. In short, elevating the business operations.

Key Skills Required to Excel as a Market Researcher

Some of the key skills needed to succeed as a Market Researcher are commercial awareness, strong and exceptional data analysis skills, brilliant organisational skills, pleasing and approachable interpersonal skills, and clean and clear communication skills. A great market researcher must always look out for something new in the consumer, must be curious by nature, methodical in work culture and always prioritise and focus on consumers first and then the process.

Mistakes that Most Market Researchers Make

Some of the common mistakes that most market researchers make are: doing only primary research or doing only secondary research, using the only web for research, not being able to identify and connect with the audience, and giving zero incentives for the consumers to communicate with the brand. Ensure you do not make these mistakes. Every research must be a blend of all types of research that gives inferences from different dimensions and perspectives.
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As a process, market research would feel and look like an overwhelming operation. Having said that, the more you conduct market research, the easier it gets. It is a very eye-opening experience which would sometimes amaze the marketers. The study unquestionably would help in knowing the audience better, enhance the communication channels and improve interactions with the consumers. The renowned marketing professionals and market research scientist recommend business organisations to conduct market research studies at regular intervals of time to stay abreast and ahead of the competitors.

Frequently Asked Questions (FAQs)

1. What is SWOT Analysis?

SWOT (Strengths, Weaknesses, Opportunities, and Threats) Analysis seeks to assess the health of a business based on these 4 aforementioned parameters.

SWOT Analysis helps businesses optimally utilize their resources. It also helps companies eliminate hazards and reduce the chances of failure.

By helping companies to create a distinct business strategy that helps differentiate their products and services from those of their competitors, SWOT analysis enables organizations to reach their marketing goals and objectives.

2. What is a focus group?

A focus group is a technique in research that uses group interaction to collect data. A small group of carefully selected people is given a topic to discuss.

Marketers use focus groups to gauge the behavior of their key demographics. It helps them answer vital questions in the product development stage and offers invaluable insights into a possible interaction between the soon-to-be-launched product or scheme and its intended audience.

Focus groups can be used in one of 3 ways in a research design. They can be used as a standalone source where they are the sole method of collecting data. They could be a supplementary source of collecting data that could lead to a more rigorous quantitative stage.

They could also be a part of a multi-pronged approach where data is collected through various means without any one method of the collection being given special preference.

3. What are pie charts?

A pie chart is often referred to as a circle chart. It comprises a circular statistical graphic that is divided into slices or sectors to represent numerical problems. Each slice stands for a pre-defined subset of the whole. Pie charts are an efficient way to represent a whole that is made up of distinct and separate parts.

Besides pie charts, numbers and figures can also be statistically represented in the form of histograms, line plots, bar graphs, etc.



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Back in my agency days, I was really confused as to how my team managers could magically divide the client’s budget on digital across channels like Google & Facebook, and across networks like Google Search, Shopping, GSP, Facebook Targeting & Remarketing. They would estimate some “industry standard” click-through & conversion rates and apportion the client’s money across these channels to achieve the desired goals either transactions or leads. Over the years, I’ve realized that marketing managers figure out some of these industry thresholds and develop some templates which helps them accurately coin strategies that are at least 70-80% of the desired results. In this E-Book, we’ll be taking you step by step, in how you can create a comprehensive 3-month comprehensive digital marketing budget strategy. Learn digital marketing courses online from the World’s top Universities. Earn Masters, Executive PGP, or Advanced Certificate Programs to fast-track your career. What You’ll Learn from this E-book? This e-book primarily aims to make you independent from your marketing managers, and helps you create Digital Marketing Strategy & perform budget allocations for all the online channels, and highlights the levers that you need to focus on when you create your strategy around thresholds & metrics – 1. Deep Dive into Primary & Secondary Metrics – Learn why CPCs, CTRs, Conversion rates are so important. 2. Understanding Your Target Consumers – Learn How to think about your target audience & then take a decision on which channels & networks you want to allocate money to. 3. 1st Month’s Budget Plan – Learn Step by Step for a Travel company, who wants to create a Digital Marketing Strategy & Budget Plan for the 1st month on Google & Facebook. 4. 3-Month Budget Plan – Learn how to expand your 1 month’s pilot to a 3-month quarterly strategy, also check the pitfalls & landmines of digital PPC you need to avoid. Best Digital Marketing Courses Online Advanced Certificate in Brand Communication Management - MICA Advanced Certificate in Digital Marketing and Communication - MICA Performance Marketing Bootcamp - Google Ads from upGrad To Explore all our courses, visit our page below. Digital Marketing Courses Bonus Section : We have also shared a compilation of 10 top performance marketing strategies that have worked well for both e-commerce & lead generation businesses, which you can use as a starting point for your digital marketing strategy. You can download the e-book from the below link Free of Cost. Do let us know your feedback. Learn digital marketing courses online from the World’s top Universities. Earn Masters, Executive PGP, or Advanced Certificate Programs to fast-track your career. Featured Programs for you – Advanced Certificate in Digital Branding & Advertising from MICA In-demand Digital Marketing Skills Advertising Courses Influencer Marketing Courses SEO Courses Performance Marketing Courses SEM Courses Email Marketing Courses Content Marketing Courses Social Media Marketing Courses Marketing Analytics Courses Web Analytics Courses Display Advertising Courses Affiliate Marketing Courses upGrad’s Exclusive Digital Marketing Webinar for you – What’s new in Marketing? document.createElement('video'); https://cdn.upgrad.com/blog/rumi-ambastha.mp4 Digital Marketing Free courses to Learn Influencer marketing free course Introduction to advertising free course Influencer marketing right free course SEO basics free course SEM basics free course Email marketing free course Social media marketing introduction free course How to leverage user generated content free course Content marketing free course Fundamentals of marketing free course Brand marketing masterclass free course Popular Digital Marketing Blogs Beginners Guide to YouTube Marketing : Complete List How to Monetize Your YouTube Channel? Top 5 Actionable Steps The Complete Guide on setting up a LinkedIn Company Page Everything You Need To Know About Digital Marketing A Complete Guide to Digital Marketing Strategy: What it is and How to create it? Digital Marketing Tutorial: A Step-by-Step Guide To Become an Expert Future of Digital Marketing: How It Goes From Here Importance of Digital Marketing: Top 10 Reasons Your Business Needs it Digital Marketing Challenges: How to Win Amidst the Challenges in Digital Marketing
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by Nilotpal Roy

23 May'16
5 Soft Skills You Need To Be A True Digital Marketing Rockstar

5.61K+

5 Soft Skills You Need To Be A True Digital Marketing Rockstar

The difference between good and great is never the hard and sharp skills which can be measured and quantified, it is always the softer, rounded and scruffy stuff which is tough to learn, unlearn and asses. Ironically, the hard is easy and soft is difficult. An un-shakeable rockstar digital marketer is not just made up of data, analytics, optimization, tools, impressions, clicks and conversions. He is made of rigor, curiosity, intuition, persuasion, adaptability and negotiation. Doesn’t sound like a chapter from organizational behavior 101? Well, it does and it is the what great marketers are made of. No, he is not made of dimensions which can be measured through the spider web charts. Learn digital marketing courses online from the World’s top Universities. Earn Masters, Executive PGP, or Advanced Certificate Programs to fast-track your career. The difference between a good and a rockstar digital marketer are the soft skills which can’t be put in a spreadsheet. So, here’s how these soft skills can future proof your digital marketing career and transform you into a digital marketing Rockstar: 1. Endless Curiosity The future belongs to the curious and a digital marketer needs to have the hunger to learn more, ask more questions and be curious about everything happening in the marketing world. The pace at which technology is evolving and communication modes and mediums are changing you run the risk of being irrelevant in no time. If you were an SEO expert in 2005 and you haven’t kept up with the pace of the changing landscape, it is highly possible that you are out of your job right now. If you were a social media marketer 5 years and you haven’t bothered to move beyond likes and vanity metrics, you would probably not be of any use to brands anymore. Be curious, learn new things, spot and explore opportunities to deliver superlative results for your business. 17 Essential Digital Marketing Skills for 2017 Pro Tip: Use Feedly, Subscribe to 10-15 blogs on areas which interest you within marketing, read religiously, document your learnings and run 5 experiments a month. See the results in 6 months. 2. Powerful Intuition It doesn’t always help to hide behind data and argue on results with data that is sparse, insignificant and used merely to fill up a table. You should not fear the unknown when faced with situations where there is no precedent or no means to measure, it’s ok to rely on your intuition. If you have a deep understanding of your consumers and business you will fail less. Empirical data doesn’t help you always, path changing innovations are based on strong intuitions. Tip: Deep dive into consumer research, brand tracks, media planning, business results. No, it’s not the job of the ‘brand’ or other functions. It is yours too. Take a few bets early in your career. Fail. upGrad’s Exclusive Digital Marketing Webinar for you – Webinar with Q&A Session on Digital Marketing document.createElement('video'); https://cdn.upgrad.com/blog/kapil-panchal-alumni-talk-about-careers-in-dm.mp4 3. Exceptional ability to Persuade Great marketers have an exceptional ability to persuade. They know how to align themselves to the big hairy audacious goals of the top bosses without compromising on what they think is right for the brand and the business. As a digital marketer, you will need to persuade your bosses to run experiments, run campaigns which are superfluous and to spend on marketing even in hard times. Don’t give up if you fail once. Prepare better, work harder and reason with a logic. What works? Your ability to listen and understand, passion for the idea and your belief. How to Become a [T] Shaped Marketer in the Digital Age? Best Online Digital Marketing Courses Advanced Certificate in Brand Communication Management - MICA Advanced Certificate in Digital Marketing and Communication - MICA Performance Marketing Bootcamp - Google Ads from upGrad To explore all our certification courses on Digital Marketing, kindly visit our page below. Digital Marketing Certification 4. Ruthless Negotiation Truth to be told, marketing is still seen as a huge cost center by most companies. You are the guy who is giving your CEO sleepless nights, you have the power to spend millions at the click of a button after all. When it comes to money, you should learn how to save it and make use of it to fund your experiments. Hence, Negotiate ruthlessly. A strong digital marketer needs to be a great negotiator. Whether it is vendors, tools or media you need to negotiate, not only for money but for anything which makes you more efficient and effective. Bet your CEO won’t stop smiling. Tip: Do not hesitate to ask. Top Digital Marketing Skills Online Advertising Courses Influencer Marketing Programs SEO Optimisation Courses Performance Marketing Certification Search Engine Marketing Course Email Marketing Strategy Content Marketing Strategy Social Media Advertising Digital Marketing Analytics Website Analytics Online Display Advertising Best Affiliate Programs 5. Flexibility to Change and Adapt An extraordinary digital marketer keeps himself relevant, he is willing to unlearn and is sensitive to the changing environment and consumer. The channel strategy which worked well a year back might not be the best choice right now, the optimization techniques, the growth hacks which delivered a year ago might not yield the same results. It is of utmost importance to be nimble and change course if the results don’t seem to agree with your plan. Pro Tip: Don’t overtest, handle your ego, be willing to unlearn and make new mistakes instead of repeating the old ones. We are living in exciting times where the lines between various functions of marketing are blurring, marketing is increasingly becoming the center of the business and it is changing and evolving rapidly. It will become increasingly complex to take black and white decisions and hence a rockstar marketer needs to build soft skills which are enduring. The career opportunities in digital marketing are plenty; you get to choose what you want to become. If you are curious to get into the world of digital marketing, check out upGrad & MICA’s Digital Marketing Program. Digital Marketing Free courses to Learn Influencer marketing free course Introduction to advertising free course Influencer marketing right free course SEO basics free course SEM basics free course Email marketing free course Social media marketing introduction free course How to leverage user generated content free course Content marketing free course Fundamentals of marketing free course Brand marketing masterclass free course Popular Digital Marketing Blogs Beginners Guide to YouTube Marketing : Complete List How to Monetize Your YouTube Channel? Top 5 Actionable Steps The Complete Guide on setting up a LinkedIn Company Page Everything You Need To Know About Digital Marketing A Complete Guide to Digital Marketing Strategy: What it is and How to create it? Digital Marketing Tutorial: A Step-by-Step Guide To Become an Expert Future of Digital Marketing: How It Goes From Here Importance of Digital Marketing: Top 10 Reasons Your Business Needs it Digital Marketing Challenges: How to Win Amidst the Challenges in Digital Marketing
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by Dilip Guru

27 Jun'16
How To Evaluate an Influencer Marketing Campaign?

5.18K+

How To Evaluate an Influencer Marketing Campaign?

Influencer marketing campaign trends have been in vogue since the advent of social media marketing. With celebrities, subject matter experts, social media enthusiasts and entrepreneurs building their own world of fans and followers, influencer marketing has become more of a trend than an invaluable business marketing tool. The Need to Evaluate It is very easy to employ a group of small to mid-level influencers for short campaigns or outbursts like contests or offer announcements and get your hashtag trending or acquire the set number of followers or sign-ups. But if you are looking at building your brand image through an influencer marketing campaign, it calls for a thorough evaluation of your influencer targeting process, your campaign agenda and execution, and how best do you use your learnings for the next campaign. Daunting, is it? Relax. There’s an easier way to go about this. Simply seek answers to the following questions and put them to good use. Do you have these 17 Essential Digital Marketing Skills? Questions to ask while evaluating an influencer marketing campaign: 1) Are you working with the right influencers? When it comes to the influencers, it’s not just their incredible number of followers that matter but also the kind of conversations they have with their network. You are working with the right influencers if they love your brand by genuinely tagging/mentioning you in most of their conversations or if they are already talking about your forte/industry and all you need to do is give them a brand name as a plugin to their social chatter. When Amazon India launched Kindle Paperwhite in India, they wanted to inculcate the habit of e-reading among the Indian readers. So, they got bestselling Indian authors Ashwin Sanghi and Amish Tripathi to feature in digital films which showcased the authors’ journey from reading books to e-books. These film spoke volumes to the Indian readers subtly highlighting the features of Kindle. 2) Do your influencers have the right followers? All influencers have extensive reach owing to their massive fan following. But the kind of followers they have plays a crucial role in an influencer marketing campaign as that defines the actual reach of your content. For e.g. if you are a brand selling baby products, let’s say Smart Bottoms Inc, and you have teamed up with mothers, it is essential for them to have other mothers as their major followers with active conversations revolving around babies and motherhood. Only then will your brand mention seem relevant and authentic. How to become a T Shaped Marketer? 3) Are you supporting your influencers? Your collaboration with your influencers doesn’t end at briefing them about your objective and letting them do their work by mentioning you everywhere. As a brand, influencer promotion is your responsibility wherein you leverage the content shared by your influencers by sharing, re-sharing and posting them on your brand pages periodically (with relevant tags and mentions) to appeal to your influencers’ network and attract loyal followers for your brand. Disney Baby’s Instagram account has built its popularity solely by repurposing and re-posting UGC content sent by moms from around the world. By giving out themes and tips on motherhood and parenting, this account has not only encouraged moms from around the world but has also shown them ways to have fun creatively with their babies. 4) Have you set any guidelines? Setting up ‘influencer guidelines’ for all your influencer marketing campaigns is essential as that will influence your sales through top-of-mind brand recall than just increase the number of followers. For e.g. on platforms like Instagram where you can tag brands in the photos, setting up a clause to tag you in the comments/caption will help as the tags are generally not readable on the photos whereas in the caption they are loud and up front. Best Digital Marketing Courses Online Advanced Certificate in Brand Communication Management - MICA Advanced Certificate in Digital Marketing and Communication - MICA Performance Marketing Bootcamp - Google Ads from upGrad To Explore all our courses, visit our page below. Digital Marketing Courses 5) Is your campaign social enough? Finally, is your influencer marketing campaign social enough to be talked about in a wide network as opposed to a niche audience? Does your campaign have the potential to be a social media influencer in itself, trend for a while and lead to a V.2.0 purely on the basis of its popularity? Well, let’s evaluate it together by looking at an example. Consider Tata Bolt’s #GetSetBolt. It looks like Tata Bolt had all the answers to the above questions before coming up with an idea for its launch campaign #GetSetBolt. It teamed up with just four powerful twitter influencers and #GetSetBolt to reach out to its social savvy millennial TG (Q1.) – who also happened to be the followers of the said four influencers (Q2). Unlike the usual influencer campaigns where the influencers are asked to tweet and make noise, Tata Bolt created a reality show called #GetSetBolt where the influencers were locked in glass cubicles. To get out of these cubicles, the influencers had to procure the symbolic Bolt key. They had to achieve this by generating maximum buzz amongst their followers (Q4) using the hashtags #GetSetBolt and their team names – #TeamAshwin,#TeamGabbar, #TeamTrendulkar and #TeamRahul named after their twitter handles. During the campaign, Tata Bolt through its own Twitter handle seeded tweets, updates, video snippets featuring the influencers and the progress of the contest regularly to leverage the accelerating buzz created by the influencers (Q3). But what made this campaign a social media influencer in itself was the type of engagement. (Q5). Influencer Marketing is a Silver Bullet if done correctly! The fact that it got the followers to actively participate along with the influencers with gratifications lined up for both the top influencers and followers (here supporters) made this influencer marketing campaign one-of-its-kind. Also, the gamification bit added a lot more fun and frolic to the campaign where the Twitterati actually played along to unlock the key instead of tweeting a cascade of senseless tweets. Simplicity and tact, that’s all it took Tata Bolt to #GetSetBolt and make the best out of an ordinary influencer marketing campaign. So, how do you evaluate your influencer marketing campaigns? Have you come across any unique insights that are share-worthy? Go ahead, spill the beans. We’re all ears! Learn digital marketing courses online from the World’s top Universities. Earn Masters, Executive PGP, or Advanced Certificate Programs to fast-track your career. Featured Programs for you – Advanced Certificate in Digital Branding & Advertising from MICA In-demand Digital Marketing Skills Advertising Courses Influencer Marketing Courses SEO Courses Performance Marketing Courses SEM Courses Email Marketing Courses Content Marketing Courses Social Media Marketing Courses Marketing Analytics Courses Web Analytics Courses Display Advertising Courses Affiliate Marketing Courses upGrad’s Exclusive Digital Marketing Webinar for you – How Marketers can enable Sales for Success? document.createElement('video'); https://cdn.upgrad.com/blog/abhishek-ballabh.mp4 Digital Marketing Free courses to Learn Influencer marketing free course Introduction to advertising free course Influencer marketing right free course SEO basics free course SEM basics free course Email marketing free course Social media marketing introduction free course How to leverage user generated content free course Content marketing free course Fundamentals of marketing free course Brand marketing masterclass free course Popular Digital Marketing Blogs Beginners Guide to YouTube Marketing : Complete List How to Monetize Your YouTube Channel? Top 5 Actionable Steps The Complete Guide on setting up a LinkedIn Company Page Everything You Need To Know About Digital Marketing A Complete Guide to Digital Marketing Strategy: What it is and How to create it? Digital Marketing Tutorial: A Step-by-Step Guide To Become an Expert Future of Digital Marketing: How It Goes From Here Importance of Digital Marketing: Top 10 Reasons Your Business Needs it Digital Marketing Challenges: How to Win Amidst the Challenges in Digital Marketing  
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by Rahul Karthikeyan

24 Jul'16
How much do you know about Digital Marketing?

7.17K+

How much do you know about Digital Marketing?

Who is this Digital Marketing Quiz for? Are you an Entrepreneur with a fancy for Digital? Or a Brand Manager wanting to focus on Online Marketing? Maybe a domain expert looking to diversify her skill sets? Well, this test is for everyone, conventional marketing professionals who are interested in Digital Marketing as well as new entrants who are looking to make a start in the digital domain. Experienced Digital Marketers between 4-6 years of experience also will find this challenging. Digital Marketing Knowledge is hard to test, honestly speaking, what do you test in a Digital Marketer? Her capability to manage Lakhs of campaign budgets across Google and Facebook? Her ability to create a robust inbound engine that takes away paid marketing heavy lifting to ensure a sustainable CAC? Or her ability to optimize landing pages, create killer email drips and be a pro at Analytics? If you are a beginner in digital marketing marketing, and want to gain expertise, check out our digital marketing courses from top universities.  17 Essential Digital Marketing Skills which will help you Rock! We at UpGrad’s Digital Marketing Program team were pondering the same questions, which lead us to create this Cross-Channel Digital Marketing Program. After some passionate debates among domain experts, we agreed is that a true Digital Marketer is someone who can fit all the pieces back to the puzzle! What to Expect in this Digital Marketing Quiz? Well, we have created an adaptive learning test, which first takes your input on how well you think you know Digital Marketing. The consecutive questions adapt on the basis of your performance. So even for beginners, this test is a great experience to discover the scope of Digital Marketing. For pro Digital Marketers, this may end up becoming an addictive challenge you love to solve.   Be ready to expect anything and everything starting with an email drip campaign to A/B Testing, to Programmatic buying! Friendly advice: Don’t bother searching these questions on Google, you won’t find them! You could try to crack the test multiple times, and we will appreciate your attempts. 😉 Top 15 Digital Marketing Interview Questions Best Digital Marketing Courses Online Advanced Certificate in Brand Communication Management - MICA Advanced Certificate in Digital Marketing and Communication - MICA Performance Marketing Bootcamp - Google Ads from upGrad To Explore all our courses, visit our page below. Digital Marketing Courses What happens if you perform really well? We’ve kept aside some really awesome goodies and gift vouchers for the top scorers. But that’s not it, we’ll also be giving out scholarships to a select few of our 5 Month Digital Marketing Online Program. So spread the word to all Digital Marketing enthusiasts out there! If you want to learn and work on real projects, engage with industry mentors & receive a valuable certificate, check out MICA’s Advanced Certificate in Digital Marketing and Communication specialises in Branding, Social Media, Content Marketing and Analysis. In-demand Digital Marketing Skills Advertising Courses Influencer Marketing Courses SEO Courses Performance Marketing Courses SEM Courses Email Marketing Courses Content Marketing Courses Social Media Marketing Courses Marketing Analytics Courses Web Analytics Courses Display Advertising Courses Affiliate Marketing Courses upGrad’s Exclusive Digital Marketing Webinar for you – What’s new in Marketing? document.createElement('video'); https://cdn.upgrad.com/blog/rumi-ambastha.mp4 Digital Marketing Free courses to Learn Influencer marketing free course Introduction to advertising free course Influencer marketing right free course SEO basics free course SEM basics free course Email marketing free course Social media marketing introduction free course How to leverage user generated content free course Content marketing free course Fundamentals of marketing free course Brand marketing masterclass free course Popular Digital Marketing Blogs Beginners Guide to YouTube Marketing : Complete List How to Monetize Your YouTube Channel? Top 5 Actionable Steps The Complete Guide on setting up a LinkedIn Company Page Everything You Need To Know About Digital Marketing A Complete Guide to Digital Marketing Strategy: What it is and How to create it? Digital Marketing Tutorial: A Step-by-Step Guide To Become an Expert Future of Digital Marketing: How It Goes From Here Importance of Digital Marketing: Top 10 Reasons Your Business Needs it Digital Marketing Challenges: How to Win Amidst the Challenges in Digital Marketing
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by Nilotpal Roy

12 Sep'16
How to Become a [T] Shaped Marketer in the Digital Age?

5.84K+

How to Become a [T] Shaped Marketer in the Digital Age?

What is the secret to a Successful Marketing Career? (At least 1 of them) See by the time you finish reading this article, two people across India will be placed with a digital marketing job! To give you some perspective of the abundance of supply vs demand. Coming to demand, across the digital landscape, there are several roles that exist like brand management, or content, or SEO; or even PPC. Further, secondary functions like graphic design or data analysis also play an important role in digital marketing. There are tons of questions that people have when they want to upskill themselves from say, traditional to Digital. Many of these revolve around salaries, skill sets, domain knowledge, techniques, strategies and what not! Then there are more fundamental questions like: “should I join an agency? A brand or work as a freelancer? ” Or “Which digital marketing segment is right for me?” Before any of this, how do you envision your Digital Marketing career growth, the answer lies in the T. Who is a T Shaped Digital Marketer? The answer to these existential questions are not simple, some gurus have coined the term a “T Shaped Marketer” which probably makes the closest cut. Rand Fishkin from Moz mentions 4 very interesting insights of T Shaped Digital Marketers which have contributed to Moz & other organizations. Being a T Shaped marketer is highly-desirable these days as we’ve seen in the industry. It means you not only have an in-depth knowledge in one function of marketing (like, paid marketing), but also understand marketing functions overall. This eventually helps you grow towards an all-encompassing role, not limited to a silo. Truth be told, most industries are hungry for T Shaped marketers, not just Start Ups! The Secret Sauce behind T Shaped Marketers? Well we thought so too, a T Shaped marketer is probably a myth! But  at the depths of our research at UpGrad, we realized that at the heart of every successful digital marketer lies 3 essential elements: Having a data driven approach Grasping & solving the business challenge Application & not just digital strategy gyan Now, once we identified these core elements, we made sure that in our digital marketing program was raised on these 3 pillars.  We realized we were not the only ones thinking about T Shaped marketing… Who else is talking about the [T]? T-shape marketer is somebody who has a broad understanding of different marketing channels and a deep domain expertise in either 1 or 2 areas. What you typically find in a market are domain experts, people who specialize in one specific area, but what you need is, and that is where the biggest gap is, people who come with broad understandings of different channels and have specializations in certain areas. – Karan Sarin, Chief Marketing Officer at Razorpay So let’s think out of the box, and argue, why these three elements are required for you to become a digital marketer? Secret Sauce Element #1 : Solving a business challenge All Channels, Tools and Strategies are Useless if You Can’t Solve a Business Problem Whether it’s a brand you’re working for, or an agency, or even as a freelancer; you need to understand how for different business situations; channels & strategies combine to deliver optimum results. How did we infuse business situations in our Digital Marketing Program? Mere Case Studies would not cut it! So we identified business challenges across industries, company sizes and their maturity and picked out 15 businesses. These were facing marketing challenges across one or many digital marketing functions. What did HDFC Life do when their Google Search Channel was proving too expensive? How did layered targeting on Display Channels solve this? Did a Microsite really transform Thomas Cook’s revenue streams with round breaking SEO? How did persona based creatives help in habit generation for Grofers?  All of these case studies were infused at the end of every one of our program modules. But you can just read a 1 pager about 100 such case studies on say, the lighthouse insights blog! The difference is, we actually went to each of these brands, sat down with them, understood their challenges & how they solved them. After multiple interactions we then created a custom, detailed case study. These have data tables of campaign performances too. We’ve kept the format at an Ivy League standard, meaning, you don’t just get the problem & solution to spoon fed to you. Instead, you are given the business challenge with data tables all in videos which recreate the atmosphere the brand was truly facing. You then need to apply the learning from the module to actually solve the business case. Post submitting your answers, you are graded based on our rubric grading systems and finally exposed to the solution. You get to experience the way that brand applied strategies to succeed. Are you a [T] Shaped Marketer? Take the Test Now! Secret Sauce Element #2 : All Gyan means Jack is dull! Digital Gyan is one thing, Applying it for a Real Life Business is what Industries seek After speaking to hundreds of seasoned digital marketers in the industry, we realized that students can only become job ready if they are experiencing real life marketing campaigns for a business. We partnered with GentClub, an upcoming e-commerce apparel recommendation engine that picks out outfits for you based on your requirements. Owing to the digital first nature of the business, it fit perfectly into every avenue of paid and organic marketing. Starting from google adwords, SEO, display marketing, social media marketing, remarketing to content, inbound marketing and much more. Doing this individually at the scale for hundreds of students was a challenge. So we focused on the major elements that a student needs to learn. Primarily: Business goals translating to campaign goals Competency for all launch elements like – Campaign structure, Targeting, Communication & Settings Post Launch optimisation drive If a student is solving the Live Project element of remarketing, he put into the shoes of the marketing manager of GentClub. He will then need to plan remarketing campaigns for GentClub basis their target audience. Once campaigns are launched, there is an optimisation drive, where all students are given the chance to improve the campaign’s elements like creatives, targeting, bids, budget and more, based on the real data of the campaigns. For the same students need to focus on channel level data, and optimise based on his learning from the remarketing module. If his suggestions are chosen as the final ones to be applied on the marketing campaign, then if improves his grades on the Live Project segment. Who else is talking about the [T]? Imagine the alphabet ‘T’. There is a stem which goes horizontally and there is a very deep vertical stem. So, you might be a specialist in search engine optimisation or social media marketing or email marketing but you need to understand all the other components of digital marketing as well. So, if you are not a T shaped marketer, and are very comfortable with (at least aware of) tactics other than yours, you will not be able to contribute effectively to the campaign. Apurva Chamaria, Vice-President & Head – Corporate Marketing, HCL Secret Sauce Element #3: A Horse with Blinds can only Execute! Understanding the Marketing Journey: Depth in Strategy is Key If you are new to marketing, or already a marketing professional in the branding segment, or a domain expert, or someone entirely new to marketing; you need a different approach to understanding channels, buyer personas and digital marketing metrics. In the beginning you need a website and/or app. Be it any brand, you would be building a presence, getting quality traffic across different digital channels like Google & Facebook. Working on your organic strategy with SEO driven content. Working on repeat user acquisition and finally setting up analytics dashboards to optimise your marketing efforts. At the heart of all these strategies lies the customer purchase funnel and it’s importance. While strategies are created on Digital, the target groups and their journeys across the purchase funnel of attract, nurture, convert & delight are always in focus. In the end, the student will be in a position to tie all of these digital marketing channels to create a cross-channel digital media plan that solves the brand’s multi-objective goals. Data elements help. One needs clear application driven questions that test business goals’ premise, the targeting and communication elements across all digital marketing disciplines. The rubric driven assessment layer vouches to do exactly that with more than 200 questions, that has a mix bag of data tables and comprehensions. Learn digital marketing courses online from the World’s top Universities. Earn Masters, Executive PGP, or Advanced Certificate Programs to fast-track your career. Best Digital Marketing Courses Online Advanced Certificate in Brand Communication Management - MICA Advanced Certificate in Digital Marketing and Communication - MICA Performance Marketing Bootcamp - Google Ads from upGrad To Explore all our courses, visit our page below. Digital Marketing Courses Extra Seasoning #4: Tools will give you the Reality Check! The Digital Tool Artillery Executing channel strategies is only possible if one has clarity on how to use tools over a spectrum of elements in Digital. These start from goals, targeting options, ad formats, bid and budget flexibilities and also the array of optimisation capabilities that different tools & interfaces allow. In our Digital Marketing Program there is a resources section that ties to every channel, and showcases exactly how each interface & tool can be used to launch campaigns and derive insights for a given business goal. Some insightful tools like Unmetric for social listening or Hootsuite for social scheduling has benefited students. In-demand Digital Marketing Skills Advertising Courses Influencer Marketing Courses SEO Courses Performance Marketing Courses SEM Courses Email Marketing Courses Content Marketing Courses Social Media Marketing Courses Marketing Analytics Courses Web Analytics Courses Display Advertising Courses Affiliate Marketing Courses Are you a [T] Shaped Marketer? Take the Test Now! This 10 question adaptive test will test your skill quotient across top Digital marketing disciplines. How much did you score? upGrad’s Exclusive Digital Marketing Webinar for you – What’s new in Marketing? document.createElement('video'); https://cdn.upgrad.com/blog/rumi-ambastha.mp4 Digital Marketing Free courses to Learn Influencer marketing free course Introduction to advertising free course Influencer marketing right free course SEO basics free course SEM basics free course Email marketing free course Social media marketing introduction free course How to leverage user generated content free course Content marketing free course Fundamentals of marketing free course Brand marketing masterclass free course Popular Digital Marketing Blogs Beginners Guide to YouTube Marketing : Complete List How to Monetize Your YouTube Channel? Top 5 Actionable Steps The Complete Guide on setting up a LinkedIn Company Page Everything You Need To Know About Digital Marketing A Complete Guide to Digital Marketing Strategy: What it is and How to create it? Digital Marketing Tutorial: A Step-by-Step Guide To Become an Expert Future of Digital Marketing: How It Goes From Here Importance of Digital Marketing: Top 10 Reasons Your Business Needs it Digital Marketing Challenges: How to Win Amidst the Challenges in Digital Marketing
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by Nilotpal Roy

04 Nov'16