What Does a Supply Chain Manager Do? A Complete Guide to Roles, Skills, and Career Growth

In 2025, supply chain management is crucial as global trade, e-commerce, and technology grow. A recent survey found that 79% of businesses with high-performing supply chains see revenue growth above the industry average. Managing these networks requires strategic oversight and adaptability, beyond basic logistics.

Supply chain managers have a major role in addressing challenges like disruptions, sustainability goals, and logistical complexities. Their problem-solving skills ensure smooth operations, profitability, and customer satisfaction. 

In this article, you’ll discover what does a supply chain manager do, the skills they need, and their role in driving career growth in this dynamic field.

What Does a Supply Chain Manager Do, and Why Are They in Demand?

A supply chain manager oversees goods, services, and information flow, working with logistics, leadership, and IT teams to ensure efficiency and sustainability. Their role is in high demand due to global trade complexities, technology, and resilience needs.

By aligning supply chain management processes with organizational goals, they optimize efficiency, reduce costs, and enhance sustainability. Their ability to manage risks and adopt innovative technologies makes them essential to business success.

Now that you understand why supply chain managers are in demand let’s explore their key roles and responsibilities.

Key Roles and Responsibilities of a Supply Chain Manager

Supply chain managers focus on aligning operations with business goals while managing risks and leveraging technology. Key responsibilities include:

• Optimizing logistics to ensure timely delivery and cost efficiency.
• Streamlining inventory to balance supply and demand effectively.
• Managing supplier relationships to ensure quality and reliability.
• Collaborating with cross-functional teams for integrated supply chain solutions.
• Adopting new technologies to enhance process automation and data accuracy.
• Mitigating risks by identifying vulnerabilities and implementing proactive solutions.

Enhance your expertise in supply chain management and leadership with an Online MBA Degree from top global B-Schools. Equip yourself with the skills to drive innovation and efficiency in today's competitive markets.

Building on their roles, let’s dive into the daily tasks that define a supply chain manager’s core duties.

Also Read: Top 10 Supply Chain Management Books To Increase Your Horizon

Core Duties of a Supply Chain Manager

Supply chain managers handle daily tasks and strategic responsibilities to manage global operations effectively. Their core duties include:

• Managing procurement to secure materials at optimal costs.
• Overseeing distribution to ensure goods reach their destinations on time.
• Monitoring KPIs to track performance and identify improvement areas.
• Developing strategies to improve efficiency and sustainability in supply chain operations.
• Budgeting and cost control to maintain profitability.

Supply chain managers drive long-term success by aligning processes with organizational goals, reflected in their competitive salaries across industries.

Now that you know what a supply chain manager does, let’s explore how you can build a successful career in this field.

Join upGrad’s free Introduction to Supply Chain Management course to get ahead of your peers right away!

 

How to Become a Supply Chain Manager: A Step-by-Step Career Guide

Becoming a supply chain manager requires a blend of education, skills, and hands-on experience. Here’s a step-by-step guide to help you build a successful career in this field.

1. Earn a Bachelor’s Degree

A bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field is essential for starting a career in this area. This foundational education provides the necessary knowledge in operations, logistics, and strategic planning that are crucial for a career in supply chain management.

Pursuing advanced degrees like an MBA or a master’s in supply chain management can further enhance your career prospects. These qualifications often lead to higher earning potential, including a more competitive supply chain manager salary.

Once you’ve earned your degree, the next step is to build essential skills for the field.

2. Develop Supply Chain Management Skills

Build expertise in logistics, inventory management, and process optimisation through hands-on experience and specialised courses.

• Practical experience is important for creating a strong foundation in this field. Internships or entry-level roles can give you hands-on skills and real-world insights into logistics and operations.
• Transferable skills like problem-solving, communication, and business analytics are equally important. 
• To enhance your expertise, consider taking a relevant course, such as a supply chain management program, to master logistics, inventory, and process optimization.

With your skills in place, it’s time to craft a resume that highlights your qualifications and experience.

Want to upgrade your communication skills? Join upGrad’s free Mastering the Art of Effective Communication course today!

 

3. Prepare Your Resume

Tailor your resume to highlight skills and certifications relevant to supply chain roles. Use industry-specific terminology, include certifications like Six Sigma, and focus on achievements that showcase your expertise. Practical tips include:

• Use action verbs: Highlight achievements with phrases like "Optimised inventory processes to reduce costs by 15%" or "Streamlined supply chain workflows to improve efficiency."
• Emphasize internships and coursework: Mention experiences such as "Completed an internship at EXIM Logistics, focusing on demand forecasting and warehouse management," or "Studied advanced supply chain systems as part of a specialised course in supply chain management."
• Showcase alignment with organisational goals: Include examples like "Collaborated with cross-functional teams to align supply chain strategies with company objectives, achieving a 10% reduction in lead times."

A well-prepared resume will help you land an entry-level role, like a supply chain analyst.

Also Read: What is Supply Chain Strategy: Everything You Need to Know

4. Start as a Supply Chain Analyst

Begin your career with an entry-level role, such as a supply chain analyst. This position helps you build experience in data analysis, logistics, and vendor management, laying a strong foundation for future growth.

Earning a professional certificate in tools like SAP or Oracle can further enhance your skill set. Additionally, learning from senior colleagues will help you understand industry-specific nuances and prepare you for more advanced roles.

After gaining experience as an analyst, you’ll be ready to take on a managerial role.

5. Get Promoted to Supply Chain Manager

Progressing to a managerial role requires consistent performance, strong relationships, and leadership skills. Take initiative in solving supply chain challenges and demonstrate your ability to align processes with business goals. Tips to advance include:

• Build a strong network within your organization.
• Volunteer for projects that showcase your leadership abilities.
• Continue upskilling to stay competitive in the field.

By following these steps, you’ll understand what does a supply chain manager do, earn a competitive salary, and thrive in this career.

Now that you know the steps to become a supply chain manager, let’s explore the top skills you need to excel in this role.

Want to learn how to improve your problem-solving skills? Then join upGrad’s free Complete Guide to Problem Solving Skills course today!

Top Skills Every Supply Chain Manager Must Master

To excel in supply chain management, you need a mix of technical, interpersonal, and strategic skills. These are essential for both beginners and experienced professionals:

• Time Management: Prioritize tasks at hand and always meet deadlines.
• Management Skills: Lead teams and oversee operations effectively.
• Logical and Systematic Planning: Develop streamlined workflows and strategies.
• Decision-Making: Make quick, informed choices in dynamic environments.
• Problem-Solving: Address issues in logistics and supply chain processes.
• Negotiation: Build strong relationships with suppliers and partners.
• Analytical Thinking: Interpret data to improve processes and efficiency.
• Communication Skills: Collaborate across teams and with external stakeholders.
• IT Literacy: Use tools like SAP, Oracle, and supply chain software.
• Leadership: Motivate and guide teams toward achieving organizational goals.

After mastering the essential skills, let’s look at the career prospects and salaries you can expect as a supply chain manager.

Enhance your soft skills with upGrad’s free courses, such as Effective Business Communication and Time and Productivity Management Techniques.

Supply Chain Manager Salaries and Career Prospects: What You Need to Know

There is an increasing demand for this field in industries like e-commerce, retail, and manufacturing. The career trajectory often starts with roles like analyst or coordinator and progresses to senior positions such as supply chain director or VP of operations.

Here’s a look at the key focus areas in this domain.

Key Areas of Focus in Supply Chain Management:

Focus Area	Example Job Titles
Logistics and Distribution	Logistics Coordinator, Warehouse Manager
Procurement	Purchasing Manager, Sourcing Specialist
Inventory Management	Inventory Analyst, Stock Controller
Supply Chain Planning	Demand Planner, Supply Chain Analyst

Let’s now dive into the salary trends for supply chain managers in 2025 and explore their earning potential.

Supply Chain Manager Salary Trends in 2025

Salaries for supply chain managers vary based on experience and industry. In 2025, the role is expected to remain highly lucrative as organizations prioritize efficient supply chain operations.

Average Annual Salary by Experience Level:

Experience Level	Average Annual Salary (INR)
Entry-Level (0-2 Years)	₹7,00,000
Mid-Level (3-7 Years)	₹13,00,000
Senior-Level (8+ Years)	₹20,00,000+

Source: Glassdoor

With the growing demand for skilled professionals, supply chain management offers excellent earning potential and career advancement opportunities.

After understanding the skills needed for success, let’s compare the role of a supply chain manager with other related positions.

Also Read: What is Supply Chain Analytics? Why is it Important?

Supply Chain Manager vs. Other Roles: A Detailed Comparison

Understanding how a supply chain manager’s role differs from related positions can help you identify its unique responsibilities and decision-making authority. Below is a detailed comparison of key roles in logistics, operations, and procurement.

Aspect	Supply Chain Manager	Logistics Manager	Operations Manager	Procurement Manager
Focus Area	End-to-end supply chain processes	Transportation and warehousing	Internal processes and production	Overseeing procurement and supply chain
Responsibilities	Planning, procurement, and inventory	Overseeing shipments and deliveries	Workforce management and production flow	Sourcing and purchasing goods
Decision-Making Authority	Broader strategic decisions	Operational decisions related to logistics	Balancing demand and supply	Vendor selection and purchasing policies

Now that you’ve explored the role and skills of a supply chain manager let’s see how upGrad can support your journey toward building a successful career.

Also Read: Difference Between Logistics & SCM

How Can upGrad Help You Become a Supply Chain Manager?

upGrad’s supply chain management programs are tailored to provide you with the skills required for a successful career. From skill development to hands-on projects, these courses provide practical knowledge and certifications.

What upGrad Offers:

• Skill Development: Master key skills like logistics, inventory management, and supplier negotiations.
• Real-World Projects: Work on projects that simulate real supply chain challenges.
• Certifications: Earn industry-recognized certifications to boost your resume.

Programs: 

• Advanced General Management Program
• Post Graduate Diploma in Management (BIMTECH)
• MBA from O.P. Jindal Global University

Schedule a free career counseling session today for expert guidance, or visit your nearest upGrad Career Centre to kickstart your future!

Reference Links:

https://www.logisticsbureau.com/why-the-supply-chain-matters-to-business-success/#:~:text=Supply%20Chain%20and%20Business%20Success%20By%20the%20Numbers&text=According%20to%20a%20survey%20by,chains%20report%20above%2Daverage%20growth.
https://www.glassdoor.co.in/Salaries/supply-chain-manager-salary-SRCH_KO0,20.htm