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What is a Scrum Master in Agile Methodology? Understanding the Role and Career Growth

By Pavan Vadapalli

Updated on Dec 21, 2024 | 12 min read

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Could ISRO have landed on the moon without a capable leader guiding the team? Or could India have won the cricket World Cup without a capable captain? Unlikely. Behind every great achievement, there is a person who ensures the team stays on course, overcomes problems, and performs at its best. A Scrum Master is just like that—helping teams collaborate and remove any barriers in their way.

A Scrum Master can be the difference between a project that struggles to meet deadlines and one that consistently delivers high-quality results. In fact, building a strong Scrum culture can boost an organization’s commercial performance by up to 237%. 

If you're curious about what is a Scrum Master and how you can become one, dive into this blog for all the details. Let’s get started!

What is a Scrum Master?

A Scrum Master is a facilitator and servant leader in the Scrum methodology. Their role is to ensure that the Scrum team follows the Scrum process and values, thus improving their work.

A Scrum Master can be compared to a team’s coach, who guides and motivates the team, ensuring they play with full potential and improve their performance. 

For a better understanding of Scrum Master's job role, let’s understand their role in Agile methodology and how they differ from project managers and project owners.

Who is a Scrum Master in Agile Methodology?

In Agile methodology, a Scrum Master does not function like a traditional manager but rather as a guide and support system for the team. The Scrum Master collaborates with the Scrum Team, which includes the Scrum Master and Development Team, to maintain the framework, ensure interpersonal communication, and resolve issues quickly. 

By acting as a bridge between the project team and external stakeholders, the Scrum Master protects the team from interference so that they can focus on delivering quality products.

What is the Difference Between a Scrum Master and a Project Manager?

The job role of a Scrum Master is similar to a project Manager. Let’s differentiate between the two to give you a better picture.

Scrum Master Project Manager
Facilitates Scrum process and adherence to Scrum principles. Responsible for planning, executing, and monitoring the overall project lifecycle.
Ensures that the team works in a Scrum framework. Manages the scope of the project, its risk, and resources.
Follows Agile principles and Scrum framework. Can follow methodologies like Waterfall, Agile, and Hybrid.
Promotes decision-making within the team. Directly responsible for making decisions on project goals, priorities, and resource allocation.
Facilitates communication within the team and also between stakeholders. Responsible for communication between stakeholders, clients, and team members.
Velocity, sprint goals, and continuous improvement are the metrics. Project timelines, budgets, and resource allocation are the metrics.

Also Read: Waterfall vs Agile: Difference Between Waterfall and Agile Methodologies

Now that you have a basic understanding of what is a Scrum Master, let’s dive into how a Scrum Master functions.

What are the Roles and Responsibilities of a Scrum Master?

The Scrum Master ensures proper implementation of the Scrum framework, and the team functions smoothly within its parameters. Their functions span across aspects such as Their responsibilities span multiple aspects of team dynamics, including process facilitation, promoting team collaboration, and ensuring continuous improvement.

Here are the roles and responsibilities of a Scrum Master.

  • Facilitates scrum ceremonies

They are responsible for Scrum ceremonies like Sprint Planning, Daily Standups, Sprint Review, and Sprint Retrospective. They ensure these meetings help the team to stay focused on the project’s goals.

  • Support the Product Owner

Scrum Masters help the Product Owner manage the product backlog. With their support, the Product Owner can focus on defining product features and customer needs instead of team dynamics.

  • Remove roadblocks

A Scrum Master identifies and removes roadblocks that can slow the team’s progress. These issues can be technical issues like external distractions or inefficiencies in the workflow.

  • Promote Scrum practices

The Scrum Master promotes the principles and practices of Scrum within the team. They ensure that the team follows values such as transparency, inspection, and adaptation.

  • Shield the team

The Scrum Master protects the team from unnecessary interference. By shielding the team, the Scrum Master ensures a productive and focused working environment.

  • Facilitate communication

Scrum Masters ensure that information flows freely between the Development Team, Product Owner, and other stakeholders. This resolves issues, makes decisions, and promotes collaboration.
 

Want to improve your team's communication and collaboration? Join the free course on mastering the art of effective communication.


Now that you’ve explored who is a scrum master in agile and their key responsibilities, let’s take a look at the steps to become a Scrum Master.

How to Become a Scrum Master?

A Scrum Master needs a mix of theoretical knowledge, practical experience, and a clear understanding of the Scrum framework and Agile principles. Whether you are transitioning from a different role or starting from scratch, you need to follow certain key steps to become a Scrum Master.

Here are the key steps to becoming a Scrum Master.

Step 1. Clear Understanding of the Basics of Agile and Scrum
You need to understand the basics of Agile methodology and the Scrum framework. Study key concepts like sprints, product backlogs, and Scrum ceremonies. Read blogs, articles, and books that explain these concepts in detail.

Step 2. Study the Responsibilities of a Scrum Master
Understand how to facilitate Scrum ceremonies, remove obstacles, support the Product Owner, and ensure the team follows the Scrum principles. Go through resources like the Scrum Guide and other Agile training platforms to build a strong foundation.

Step 3. Gain Practical Experience
Explore opportunities to work in a Scrum environment, even in a non-Scrum role, to get practical knowledge of the Scrum process. If you're already part of a Scrum team, join a supporting role before becoming a Scrum Master.

Step 4. Complete Scrum Master Certification
Earn a recognized Scrum Master certification, such as SAFe® 6.0 Scrum Master (SSM) certification from upGrad. These courses will validate your knowledge of Scrum practices.

Step 5. Develop Soft Skills
Scrum Masters require strong communication, leadership, and problem-solving skills. These skills will help the team to perform their task within the timeline. 

Step 6. Start Practicing Scrum Mastery
After a Scrum Master certification, you can either begin working with an existing team or look for opportunities. Continuous learning and improvement will help you grow in your role.

Also Read: How Much Scrum Master Certification Cost in India?

Becoming a Scrum Master doesn’t happen overnight. It requires following a well-defined process before you can step into the role. Here are the key prerequisites for becoming a Scrum Master.

How Much Time Does it Take to Become a Scrum Master?

Becoming a Scrum Master depends on several factors, such as previous experience, learning speed, and whether you’re pursuing certification courses. 

Here are the factors that influence the time it takes to become a Scrum Master.

  • Learning Scrum Principles
    If you're new to Agile and Scrum, you may need a couple of months to understand the principles and concepts completely. Start reading resources like the Scrum Guide and take introductory courses to build foundational knowledge.
  • Gaining Experience
    Practical experience in a Scrum environment can take a few months to a year. This will help you understand the real-world challenges Scrum teams face. 
  • Certification Process
    A Scrum Master certification may take a few weeks or a few months. For example, the Professional Scrum Master (PSM) certification takes a longer time as it’s more self-paced and also requires in-depth study and practice.

Now that you've covered what is a Scrum Master and how to become one, let’s take a look at the skills required for this role.

What Skills Are Required to Become a Scrum Master?

Apart from knowledge of the Scrum framework, a Scrum Master has to be a leader, communicator, problem-solver, and facilitator for the team. These skills will ensure that the Scrum team functions efficiently and effectively.

Here are the major skills required to become a Scrum Master.

  • Leadership
    As a Scrum Master, you’ll need strong leadership skills. You’ll help the team self-organize, remove problems, and stay focused on delivering valuable products.
  • Effective Communication
    Communication skills will help you clearly convey information to both the team and external stakeholders. Your ability to communicate effectively ensures everyone knows their roles and responsibilities.
  • Facilitation Skills
    As a facilitator, you’ll arrange productive meetings, ensure participation, and allow all voices to be heard without dominating the discussion.
  • Technical Knowledge
    Having a basic understanding of the technical aspects of the project can help you support the development team in a better way. This ensures you’ll be able to communicate more effectively with technical stakeholders.
  • Adaptability
    You need to adjust to changing circumstances. Whether it’s adjusting to new team dynamics or unexpected problems, the ability to adjust is crucial.
  • Knowledge of Agile and Scrum
    A deep knowledge of Agile principles and Scrum practices is necessary. You must be well-versed in the values, roles, and ceremonies of Scrum, as well as Agile approaches that can improve collaboration, productivity, and innovation.
  • Resolving Conflict
    Scrum Masters help in conflict management. Whether it's a dispute over priorities or a difference in approach, strong conflict resolution can maintain a collaborative team environment.
  • Organizational Skills
    A Scrum Master must be able to track multiple tasks, keep ceremonies on track, and ensure that the team’s activities align with the overall project objectives
  • Time Management
    Scrum Masters must ensure Scrum ceremonies are completed within time limits and that the team can focus on completing tasks during sprints.

Want to enhance your team’s time management and boost productivity? Join the free course on time and productivity management techniques.

What are the Qualifications of a Scrum Master?

The role of a Scrum Master requires a mixture of technical skills and soft skills, which will help you perform your duties to perfection. To obtain these skills and demonstrate your readiness for the role, formal qualifications such as certifications and experience are often required.

Here are the qualifications required for the role of a Scrum Master.

  • Understanding Core Principles
    A thorough knowledge of Agile and Scrum principles is necessary. This will lay the foundation for your role as a Scrum Master.
  • Certifications
    Obtaining a Scrum Master certification, such as Certified Scrum Master (CSM), is beneficial to validate your knowledge and expertise in Scrum practices.
  • Soft Skills
    Soft skills like emotional intelligence and strong interpersonal communication will help you build relationships with the team.

Start mastering essential soft skills today with upGrad's free courses and boost your career potential!

  • Experience
    Previous experience in Agile environments helps you understand real-world challenges and how to handle them effectively.
  • Continuous Learning
    Continuous learning through training, conferences, and reading materials on Agile methodologies ensures you stay updated with the latest practices.

Wondering what job opportunities are available to you as a Scrum Master? Explore the next section to find out.

What are the Career Growth Opportunities for Scrum Master?

A Scrum Master career offers different exciting opportunities for growth, both within the role and in other leadership positions in the organization. The demand for skilled Scrum Masters continues to rise as organizations continue adopting Agile methodologies. 

Here’s a breakdown of career and growth opportunities for a Scrum Master.

Why Pursue a Career as a Scrum Master?

If you enjoy working with people, collaborating with stakeholders, and guiding teams toward success, a Scrum Master career is a suitable choice. 

Here are the benefits associated with a Scrum Master career.

  • Diverse Work Environment

As a Scrum Master, you’ll get the opportunity to work with diverse teams. This variety keeps the role dynamic and helps you build a wide range of skills.

  • Continuous Improvement

If you’re passionate about initiating growth and seeing improvements in team performance, this role will help you make an impact.

  • High Demand for the Role

The demand for skilled Scrum Masters is on the rise as businesses embrace the Agile process. This demand leads to job security and career advancement opportunities.

  • Leadership without Authority

You can lead and inspire your team without issuing commands. This unique leadership style has great value in modern work cultures.

  • Competitive Compensation

Scrum Masters can expect competitive salaries and access to senior roles within organizations. 

  • Opportunity to Take Up Senior Roles

After gaining experience, Scrum Masters can take up senior leadership positions like Agile Coach or Product Owner.

What career opportunities are available?

Scrum Masters can transition into various roles within Agile and project management, offering both professional growth and personal satisfaction.

Below are the different career paths available to Scrum Masters, along with their corresponding salary compensation.

Job Role Average Annual Salary
Junior Scrum Master INR 4.3L
Senior Scrum Master INR 25.2L
Agile Coach INR 24L
Agile Project Manager INR 25L
Product Owner INR 19.4L

Source: Glassdoor and Ambitionbox

Now that you've covered what is a Scrum Master, their roles, and salary expectations, let's explore the organizations where you can find job opportunities.

Which Organization Need a Scrum Master?

Scrum Masters are in demand across organizations that have adopted Agile practices to enhance efficiency, flexibility, and collaboration. While the role has traditionally been linked to software development, it is now expanding into various sectors, including the public sector.

Here are the different organizations that hire Scrum Masters.

  • Software Development
    The software development industry has widely adopted Agile methodologies, particularly Scrum. Scrum Masters are needed to help the team deliver software products.
  • Product Development
    Product development teams hire Scrum Masters who can ensure the teams deliver high-quality products in short cycles.
  • Research Organizations
    Many research organizations are adopting Agile methodologies to manage complex research projects. Scrum Masters ensure collaboration across departments in multi-phased projects.
  • Nonprofit Organizations
    Scrum Masters can streamline processes, effectively manage resources, and deliver on community-driven projects.
  • Government Organizations
    Scrum Masters support transparency and help teams deliver quality public service in compliance-driven environments.
  • Marketing
    Marketing departments are slowly adopting Scrum to manage campaigns and projects. Scrum Masters can help improve collaboration and time-to-market for campaigns.

Looking to start your marketing career? Join the free course on fundamentals of marketing to build foundational knowledge.

 

Now that you've gained a detailed understanding of what is a Scrum Master, let’s explore how you can build a successful career in Scrum.

How Can upGrad Help You Build a Career?

Pursuing a career as a Scrum Master offers a wealth of opportunities—from job satisfaction to transition into leadership roles. However, you need to develop specialized knowledge of Agile methodologies and soft skills like communication to succeed. Certifications in Scrum can significantly boost your credibility and job prospects.

upGrad is a leading platform that offers affordable and high-quality courses to succeed in your career. With over 1 crore learners, 200+ courses, and 250+ industry experts, upGrad is the ultimate platform if you are looking to upskill and advance your career.

Here are some top courses offered by upGrad in skills required for a Scrum Master.

Do you need help deciding which course to take to advance your career in software development? Contact upGrad for personalized counseling and valuable insights. For more details, you can also visit your nearest upGrad offline center

Enhance your expertise with our Software Development Free Courses. Explore the programs below to find your perfect fit.

Advance your in-demand software development skills with our top programs. Discover the right course for you below.

References:

https://www.ambitionbox.com/profile/junior-scrum-master-salary
https://www.ambitionbox.com/profile/senior-scrum-master-salary
https://www.glassdoor.co.in/Salaries/agile-coach-salary-SRCH_KO0,11.htm
https://www.glassdoor.co.in/Salaries/agile-program-manager-salary-SRCH_KO0,21.htm
https://www.glassdoor.co.in/Salaries/product-owner-salary-SRCH_KO0,13.htm
https://www.parabol.co/resources/agile-statistics/

Frequently Asked Questions (FAQs)

1. What does a Scrum Master do?

2. What is meant by Scrum?

3. Is Scrum Master an IT job?

4. How to become a Scrum Master?

5. Who is eligible for Scrum Master?

6. Is Scrum Master job in demand?

7. Which Scrum certification is best?

8. Can a fresher become a Scrum Master?

9. Which is better Scrum or Six Sigma?

10. Can a Project Manager become a Scrum Master?

11. What are the five principles of Scrum?

Pavan Vadapalli

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