What Is Operations Management? Why It’s So Important for Companies
Updated on Dec 24, 2024 | 9 min read | 1.6k views
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Updated on Dec 24, 2024 | 9 min read | 1.6k views
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Operations management is how businesses make sure everything runs smoothly. It helps manage resources like time, money, and people to deliver quality products or services. For example, in manufacturing, it ensures production lines are efficient, while in retail, it keeps shelves stocked and supply chains organized.
Studies show that companies with good operations management are 40% more successful in meeting their financial goals. It helps businesses meet customer demands, reduce costs, and stay competitive. Without operations management, businesses can struggle to handle daily tasks and long-term growth.
Let’s cover what is operations management in detail before moving forward.
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Operations management includes planning and supervising how products are made or services are delivered. It makes sure businesses use resources wisely while meeting customer needs.
Now that we’ve covered what is operations management and its responsibilities, let’s read about its types.
Different businesses need different types of operations management. Here are the main ones:
This type focuses on producing goods efficiently while keeping costs under control.
Service operations are about delivering a good customer experience.
This type ensures goods are sourced, stored, and delivered efficiently.
Retail operations focus on managing stores and the customer experience.
Healthcare operations focus on patient care and resource management.
Key goal: Deliver effective care while maintaining operational efficiency.
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Whether you're just starting or aiming for a senior position, there are plenty of opportunities in this field.
1. Operations Analyst
Primary Responsibilities: Analyze data to optimize operations, identify inefficiencies, and recommend improvements.
Average Salary (in INR): ₹3,50,000 - ₹8,00,000 per year.
2. Supply Chain Manager
Primary Responsibilities: Oversee supply chain activities, ensure timely delivery of goods, and manage supplier relationships.
Average Salary (in INR): ₹6,00,000 - ₹27,00,000 per year.
3. Logistics Coordinator
Primary Responsibilities: Coordinate transportation, manage inventory, and ensure efficient storage of products.
Average Salary (in INR): ₹3,00,000 - ₹7,00,000 per year.
4. Production Manager
Primary Responsibilities: Supervise manufacturing processes, ensure quality standards, and manage production schedules.
Average Salary (in INR): ₹5,00,000 - ₹12,00,000 per year.
5. Inventory Manager
Primary Responsibilities: Track inventory levels, manage stock flow, and reduce overstock or shortages.
Average Salary (in INR): ₹4,00,000 - ₹9,00,000 per year.
Salaries in operations management depend on factors like industry, location, and experience level. Entry-level positions generally start around ₹3,00,000 per year, while senior roles can exceed ₹7,00,000 annually, especially in industries like manufacturing, retail, and technology.
Role |
Experience Level |
Industries |
Salary Range (INR) |
Operations Analyst |
Entry-Level |
Manufacturing, Retail, IT |
₹3,50,000 – ₹8,00,000 |
Logistics Coordinator |
Entry-Level |
Logistics, E-commerce |
₹3,00,000 – ₹7,00,000 |
Supply Chain Manager |
Mid-Level |
Manufacturing, Retail, Healthcare |
₹6,00,000 – ₹27,00,000 |
Quality Assurance Manager |
Mid-Level |
Manufacturing, Technology, Pharma |
₹6,00,000 – ₹15,00,000 |
Operations Manager |
Senior |
All Industries |
₹12,00,000 – ₹25,00,000+ |
Director of Operations |
Senior |
All Industries |
₹15,00,000 – ₹30,00,000+ |
Operations managers handle many tasks throughout the day to keep everything running smoothly. Here’s an example of how their day might look:
Operations managers need a combination of technical and soft skills to perform their roles effectively. Here’s a list:
Technical Skills |
Soft Skills |
Data analysis and forecasting |
Leadership and team management |
Proficiency in ERP software |
Decision-making |
Supply chain management |
Problem-solving |
Process optimization |
Communication |
Risk assessment |
Time management |
Budget planning and control |
Adaptability |
Inventory management |
Conflict resolution |
Knowledge of compliance laws |
Strategic thinking |
Want to build a career in operations management?
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Wondering about the career potential of operations management?
Discover the scope of an MBA in operations management and the opportunities it offers.
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Source:
https://www.mckinsey.com/capabilities/operations/our-insights/todays-good-to-great-next-generation-operational-excellence
https://www.glassdoor.co.in/Salaries/operations-analyst-salary-SRCH_KO0,18.htm
https://www.glassdoor.co.in/Salaries/supply-chain-manager-salary-SRCH_KO0,20.htm
https://www.glassdoor.co.in/Salaries/logistics-coordinator-salary-SRCH_KO0,21.htm
https://www.glassdoor.co.in/Salaries/production-manager-salary-SRCH_KO0,18.htm
https://www.glassdoor.co.in/Salaries/inventory-manager-salary-SRCH_KO0,17.htm
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