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What is Supply Chain Management? Why is it Important?
Updated on 08 September, 2023
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Any product passes through several stages before it is ready to be made available to customers.
Supply chain management, also known as SCM, is the process of planning, executing, and properly coordinating all the steps, like the flow of raw materials, goods, information, and all other essentials required to produce a finished product.
This blog discusses ‘what is supply chain management and why it is important’. If you are new to the subject and keen to learn more about it, this is the best place to start.
The Future of Supply Chain Management
The supply chain management structure is not linear but a network in which all the components work in coordination for the smooth execution of the process.
The use of advanced technology can help in increasing transparency throughout the process. It will also help to improve connectivity. With advanced technology, it will be easier for the players in the supply chain management journey to address and adapt to the alterations in customer demands.
The alignment between the planning phase and the execution phase needs to be stronger in the future than it is now. With the introduction of the most appropriate technology, there will also be an increase in speed and accuracy in the processes involved in managing the supply chain.
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How Supply Chain Management Works
The working of a supply chain management system mainly involves five steps, which are discussed below:
Planning: The planning phase involves planning and managing all the resources needed to satisfy a customer’s requirements regarding a brand’s service or product. The planning process determines the efficiency of the supply chain and assesses whether the plan can help meet the customers’ requirements.
Sourcing: Once the planning has been done, it needs to be executed. If you are wondering what is procurement in supply chain, here is the answer. The sourcing phase involves choosing suppliers who can provide the essentials, including the services and goods that might be needed to facilitate the production of the finished goods.
Establishing a smooth relationship among the players is also important to properly monitor and manage the supply. Some key processes in this stage include placing orders, receiving the items, managing the inventories, and authorising the suppliers’ payments.
Manufacturing: The manufacturing phase includes managing the activities that revolve around accepting the raw materials and manufacturing the product. This phase also ensures that the quality of the product is tested thoroughly, the product is packaged properly and is scheduled to be delivered on time.
Logistics: If you are wondering what is logistics and supply chain management, this fragment deals with the tasks related to customer coordination, scheduling the deliveries so that customers get them on time, dispatching the loads accordingly, sending invoices to customers, and receiving payments from them.
Returns: Supply chain management also looks after the network that returns defective or unwanted items.
Importance of Supply Chain Management
Due to the numerous benefits it offers, SCM is an integral part of project management. Supply chain management helps eliminate unnecessary costs and reduce the waste of resources and time, thereby increasing the efficiency of the production cycle. Technological advancement has also made it easy to intimate any instance of replenished order so they can be restocked in time.
There are several reasons why supply chain management is important. They are as follows:
- Identify potential problems: If a customer orders products beyond the manufacturer’s production capacity, there might be issues with the quality of the service or goods provided. SCM can incorporate the proper use of data analysis techniques, through which manufacturers can identify and rectify the loopholes on time.
- Forecast inventory stocks: SCM has many tools that help analyse the availability of resources and schedule tasks according to the availability of raw materials, customer orders, and finished goods in the warehouse. This helps the manufacturers confirm delivery dates to the customers.
- Optimise the prices: Some products and services that are seasonal in nature have a limited shelf life. In such cases, adjusting the prices of the products or services to meet the demand is important. SCM can help with adjusting the prices according to the demands too.
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What are the Features of Supply Chain Management?
Supply chain management is important for manufacturers, suppliers, and consumers. Successful companies incorporate effective supply chain management techniques to protect the reputation of their business and ensure its sustainability.
- The analytical and forecasting abilities of a supply chain management system are noteworthy.
- SCM uses advanced analytical software to balance the disparities that might arise between the demand and the supply sides.
- It also helps to understand how a business is performing, identify the strengths and devise ways to strengthen them, identify the weaknesses and eliminate them.
- SCM helps to anticipate the customers’ demand and plan production in advance.
- Using such advanced technologies helps organisations use existing data and devise future plans accordingly to work better.
Supply chain management deals with several other concepts, what is logistics management, what is distribution management, and many more.
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How has the Concept of Supply Chain Management Evolved
The advancement of technology has brought about new levels of sophistication in the field of supply chain management. Managing the supply chain stresses factors such as the availability of materials, logistics, cost of physical assets, etc.
In modern supply chain management systems, humongous amounts of data generated by the process are carefully extracted by data analysts and processed to minimise latency and increase the efficiency of the production process.
Modern-day supply chain management systems manage the data related to the delivery of services and goods to customers. It deals with everything from product quality, delivery costs, customer experience to the company’s profitability. Therefore, it is no longer a linear structure but a network of different factors.
The use of data in the field of supply chain management has increased tremendously in recent times. However, during the data analysis, it is important to ensure that valuable information such as weather uncertainties, political unrest, labour shortages, and other unprecedented situations are considered for the most accurate results.
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Types of Supply Chain Models
The supply chain models are not uniform for all companies. They are curated based on the organisation’s requirements, goals, strengths, and constraints.
However, organisations can resort to six primary kinds of supply chain models. They are as follows:
- Agile model: As the name suggests, this model allows companies to embrace flexibility. It is based on the fact that companies may have unpredictable demands that may arise at any time. The agile supply chain management model ensures that the company can incorporate the changes at any time.
- Continuous flow model: This supply chain management model is ideally suited for mature industries. It is great for industries that produce the same goods without the customers demanding much alteration.
- Fast model: Some products become trendy in a blink and then die out of fashion in no time. A fast supply chain model is suited for products with a short life cycle. It allows companies to plan how to produce goods quickly and sell them completely before it goes out of trend.
- Efficient model: Some companies deal in goods that face stiff competition in the market and have tight profit margins. Companies can use machinery and equipment to overcome this challenge to enhance production efficiency and inventory management.
- Custom-configured model: In this model, emphasis is laid on providing custom steps at the time of assembly and production. This allows for releasing products in small batches and quicker turnaround times. This is an amalgamation of agile and continuous flow models.
- Flexible model: This is the most effective model to help with high-volume demands during peak seasons. Similarly, a flexible model can prove effective during low or no demand.
Understanding Supply Chain Management With Examples
Supply chain management is just as important for e-commerce platforms as physical businesses.
- Amazon
Amazon has no retail store; it directly ships the goods to the customers’ destined addresses. Therefore, Amazon’s supply chain management system addresses the fact that it is not a conventional shop.
The supply chain of Amazon includes the production of goods, and then the goods are sent to the suppliers. The warehouse incorporates automation technologies that can record the availability of the goods and intimates any shortage in advance.
Automation also makes the storage and transportation of goods easy. Amazon’s supply chain management system also makes it a point to invest in efficient delivery executives to enable quick or even same-day delivery possible.
- Automobiles
Crude iron in iron ore is first extracted from the earth. It is then shifted to a plant, where it is processed and made into steel, used to make the vehicle’s chassis.
Other components of the car, like the tires, batteries, engines, paint, etc, are manufactured separately. All these components are assembled together, and the vehicle is finally ready to be sold to the customers.
This entire process requires the involvement of different players such as the producers who extract the goods from their crude form, vendors who purchase and sell the materials, manufacturers who change the raw materials into goods, transporters who move the goods here and there, retailers who sell the goods either in physical stores or online platforms, and finally the customers who buy the goods.
All of this process is looked upon and managed by a supply chain manager who ensures that all the operations are taking place properly and the final finished item’s product takes place error-free.
Conclusion
Supply chain management helps integrate and manage the activities in the entire journey of producing finished products so that the efficiency of the production cycle and customer satisfaction can be enhanced and the cost reduced. A supply chain manager must be efficient enough to manage the entire cycle, plan in advance, and have foresight while maintaining product quality. If you are seeking a career in supply chain management, consider enrolling in a relevant course to learn the ropes of the trade.
The Advanced Certificate in Supply Chain Management from IMT Ghaziabad offered by upGrad is an excellent place to start preparing for a career in SCM. The programme answers pertinent questions like ‘What does a supply chain manager do’, ‘What is logistics and supply chain management’ and much more.
Spanning 6 months, the course content has been curated carefully by leading industry experts. Through video lectures, case studies and live projects, learners get hands-on experience in solving real-time problems.
Since SCM is an evolving field, gaining expertise in this domain will surely boost your career.
Frequently Asked Questions (FAQs)
1. What is logistics and supply chain management?
Logistics and supply chain management refers to delivering products on time to meet customers' expectations. This enables speedy delivery, reduced cost, and better customer satisfaction.
2. What is distribution management?
Distribution management refers to monitoring the movement of goods so that they can move smoothly from the supplier and the manufacturer to the extent that they are ready to be made available to the customers.
3. What is procurement in supply chain?
In the supply chain, procurement refers to the procedure of acquiring raw materials and goods as well as services from external sources so that the requirements of a company can be met.
4. What does a supply chain manager do?
A supply chain manager oversees the different aspects of the supply chain, from the planning phase to procuring, manufacturing, and delivering the products or services to the customers.
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Resource Management Projects: Examples, Terminologies, Factors & Elements
Introduction
Resource management is everywhere, whether it’s a reality TV show or a corporate environment. Professionals who want to raise their positions and qualifications in a corporate environment as managers or other senior roles must need to have a clear understanding of resource management and resource management projects.
Managing resources effectively is essential to grooming your professional career, especially with firms that run their enterprise by the project. An organization is known for how well they optimize and manage resources. It also determines how much revenue an organization can bring in per employee. The overall profitability of an organization relies on these resource management project factors. So, let us first understand what resource management projects are?
What is Resource Management Project?
Resource Management Project is the approach, functionality, and methodologies of assigning, identifying, and supervising the project’s resources and its requirements. The resource management is essential for the successful submission of a project and maintaining a satisfactory work culture within the organization. Resource management talks about how an organization can deal with the finite resources and prepare them so a team can successfully steer a project.
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Management programs, certifications, and courses can help you achieve this skillset and become a crucial member of your organization. Resource management is not only confined to managing projects but also managing those resources who are handling the projects – the employees.
Resource management especially involves creating plans and processes on how to take the limited resource and cultivate them to get a fruitful result. The role and responsibility of a resource manager are to accomplish all your resources appropriately throughout the project by managing the cost to complete it within the intended deadline.
Tools and applications like spreadsheets, project management apps, data analysis tools, information management software and documents take part in the process of managing resources.
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Key Terminologies in Project Resource Management
To understand the resource management project and its working mechanism, understanding the key terms associated with resource management is essential.
Resource Plan: As the name suggests, it is the primary aspect of project management, where the project manager has to schedule all the resources and start with a plan to initiate the project. It is considered the bedrock or foundation on which you will build your project management process.
Resource Breakdown Structure: Once all the resources you need for your project is in hand, you will have to sort them in order and group. Categorizing and grouping these resources in a hierarchical format can make it easy to understand. That is called the resource breakdown structure. These basic categories should include employees and optionally all other elements, in which the team will spend the project funds.
Resource Histogram: This is a tool that will provide you with visuals of all the resources a project needs to reside in the close loop. Histograms can quickly and easily help in visualizing the allocation of resources and heed attention, whether there are any over or under-allocated resources that need a gap to fill.
Resource Leveling: Leveling of resources is a complex task, whereby the resource management professional has to handle the availability of resources across a project or multiple projects as well. Resource levelling includes elements like arranging the start and end dates, based on the allocated supplies and human resources to accomplish the task.
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Factors for Efficient Resource Management Projects
Several factors can determine how adequately professional services, firms, and employees can manage the resources of an organization. These skill sets are essential in a managerial position of an organization. Freshers and professionals having these skills can easily climb the ladder of position and designation within an organization, along with management responsibilities. The upGrad Education courses can groom you with the learning of skills and tools to better professionally manage the resources within an organization. Let us now take a look at the different factors needed for effective resource management.
The resource management professional should have a thorough understanding of the plans and approaches an organization follows and the role he/she has to play.
Optimizing resources is also essential so that the other projects get managed effectively and completed successfully.
A resource schedule plan is also essential to develop out of the project plan.
Measuring utilization and realization of resources is also an integral responsibility.
The software also plays a significant role in adequately managing all project resources. So, resource management professionals should also have a sound idea of how to work with different applications and tools.
Elements of Resource Management Projects
There are five different elements a project resource holds. These are:
Capital assets and resources: These are the foremost assets an organization utilizes for a project. Land or property, space, and accommodation, equipment, tools, and machinery are the leading resources that come under capital assets.
Intangible assets: These assets are abstract in form but play an essential role in carrying out a successful project. Methodologies, processes, procedures, systems, and even ideas come under intangible assets and resources.
Human resource: It is the most vital asset for an organization, and managing them with their skillset is an essential task, given to the managers and senior personnel of the organization. Effective communication, job satisfaction, proper and motivational incentives, group performance, appreciations, and rewards are some of the fundamental components required for effectively managing the human resource.
Monetary resource: This is perhaps the most essential of all and is usually called the master resource in resource management. It is said so because anyone can trade it against any of the above resources. Project Cost Management is the subject dedicated to understanding it in a better sense
Let us now understand some of the resource management projects and topics practised in an organization.
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Some Common Resource Management Projects
Here are some of the most prominent resource management cultures organizations leverage to meet better working potential in an organization.
Job Satisfaction: It is the level and unit contentment realized by an employee regarding his or her job. This realization and feeling come from a personal perspective and satisfaction. The various factors that can lead to job satisfaction are the ability to complete an assigned task, proper communication within an organization, less micro-management, and the way human resource management treats the employees.
In resource management, taking care of the job satisfaction of an employee also carries an important role to drive a project successfully. Research shows that challenges and achievements in a job also trigger an environmental factor for job satisfaction. The managers and top-level officials should know how to provide constructive criticism and appreciation to the employees.
Effective Communication: It is another significant tool a resource management professional must require for effectively conveying and exchanging thoughts, information, ideas, and knowledge to another individual. It is completely a presentation of views, and a slight mistake in the form of miscommunication can lead to a massive loss to the project or the resources. Therefore, employees need to set an effective communication approach to convey a message and accomplish the task as a team.
Motivational incentives and perks: These are another entity that plays a significant role in increasing productivity and motivation to employees. Proper incentives and perks can drive stimulus work and enhance commitment in an employee’s work performance. It is considered a psychological satisfaction element that shapes the response or outlook of subordinates towards a given task or project. Resource management professionals must know the essence of this factor and how to inculcate the enthusiasm and zeal of an employee towards the allotted work.
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Impact of Software in Resource Management Projects
Professional product and service companies excel at resource management have two things in common-excellent leadership and proper software to manage resources. Transparency, agile modification, and a culture of perpetual growth are possible in an organization only if the management takes adequate care of human resources. Organizations that outshine at resource management, as well as project management, understand the need for information, and its organized management.
Organized resource handling is possible mostly using the latest tools and software available in the market, like spreadsheets, project management apps embedded with data analysis tools, information management software, and few other tools essential for managing resources.
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Wrapping up
If you are keen on upgrading your career with a Management course, upGrad is offering upGrad’s Job Linked Management Program in collaboration with the PGP from IMT Ghaziabad with post-program placement opportunities.
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Read Moreby Kamal Jacob
27 Aug'206.13K+
Top Skills Required for Leadership & Management
“What are good leadership and management skills ?”
This is one of the most widely debated questions in the industry. Some believe that leaders are made through years of learning and experience, others believe that leaders are born to lead and guide.
And while leadership skills are highly sought after by employees across all sectors, there is no single definition to describe what constitutes good leadership skills. After all, leadership is largely about individual management style and characteristic qualities.
Although different leaders have unique management styles and approaches, some skills are most commonly associated with good leadership and management.
All leadership roles, be it that of a project manager/supervisor or a team lead, demand a few standard skills from aspiring leaders and managers. This is precisely the focus of our discussion today.
Now, if these key skills determine effective leadership and management, one may wonder – is the learning process the same for every leader?
To be honest, there’s no learning manual to become a competent leader. The essence of good leadership is adaptability and flexibility to deal with any situation, steer projects towards set goals, and inspire and encourage employees to be the best version of themselves.
Check out our management courses to upskill yourself.
With that being said, let’s dive deeper into the question
What Makes A Good Leader?
Typically, by “leader” we mean executives that hold senior ranks or supervisory positions within an organization. Leaders comprise the top-tier of a company.
In this position, they may manage one or multiple teams or even entire business units (sales, marketing, resource acquisition, etc.).
However, this does not mean that anyone not in a supervisory or managerial position cannot become a leader. Some people do what’s expected of them.
They perfect their knowledge and skills to excel in their respective domains. And then there are others who take initiative to handle additional responsibilities. This is one of the most vital signs of a true leader.
Top X leadership and management skills
Leadership involves a mix of diverse skills and talent, such as:
Creativity
Empathy
Active listening
Strategic thinking
Project planning
Project management
Time management
Futuristic vision
Storytelling
Communication and negotiation skills
Now, let’s expand on some of the most important leadership and skills:
1. Strategic Thinking
What distinguishes leaders and managers from others is their ability to think strategically. It is their vision that helps set the tone for the company. Leaders have radical ideas to improve company performance, employee performance, reduce costs, and design innovative products.
They rely on data collected from disparate sources and possess an in-depth understanding of the market and customers. What’s more, is, they know exactly how to materialize their vision into tangible and measurable results.
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2. Decisiveness
Leaders often come up with numerous ideas and business strategies. However, choosing the right strategy and decision for a particular business scenario is crucial to the success of the company.
Usually, good leaders have prompt decision-making abilities – they can make competent decisions even under high-pressure circumstances. This quality helps projects move faster and keeps them right on track.
3. Communication Skills
It goes without saying that leaders and managers must be master orators and excellent communicators. They must be able to voice their ideas, opinions, and strategies in ways that are comprehensible to all. Not just that, they must also be good listeners – they should listen to the challenges, grievances, and ideas of others and impart constructive criticism thereafter. Learn more about the importance of communication skills.
Through effective communication and listening skills, good leaders can earn the trust and confidence of their subordinates and peers. Their ability to develop a rapport with others helps them build strong and long-lasting relationships with people both inside and outside the organization.
4. Problem Solving
An able leader is one who can handle and manage any challenge that arises in the workplace. The first rule of effective problem-solving is keeping calm, then gathering all the information on the situation at hand, and finally create a step-wise action plan to overcome a business challenge.
Problem-solving skills are crucial as they help maintain a balance between all the external and internal tenets in the work environment.
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5. Mentorship
A good leader is one who can guide, mentor, and encourage their employees and team members in the right direction. This does not only include guiding and supervising work-related matters, but it also extends to helping one’s subordinates to develop the right professional skills and outlook to excel and climb higher in the industry.
Also, leaders and managers have the responsibility to ensure overall team development. They must create learning opportunities like upskilling programs, on-the-job training courses, networking events, etc., to encourage their employees to upskill.
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6. Organization And Planning
A competent leader is highly motivated and organized with top-notch planning skills. They must be able to plan, design, and execute tasks as smoothly as possible. Without proper planning, organization, and time management, delivering results becomes quite challenging and problematic.
Essentially, project planning, project management, team management, product planning and risk management are crucial skills for leaders and managers. Leaders must support their strategies with well-crafted delivery plans and a problem-solving attitude.
7. Change Management
Change management is synonymous with creating and implementing a vision within a stipulated time. Innovation is the key to change management. In the present competitive market, businesses must make active efforts to drive innovation and change across all parallels of the organization.
A true leader is someone who knows how to innovate and also stir up others’ innovative abilities. Leaders must create an environment wherein employees feel encouraged to experiment with new methodologies, tools, ideas, etc.
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8. Ethical Practice
A leader or manager is an inspirational figure in the workplace. Essentially, their actions and behavior reflect on the employees of a team(s). Whatever a leader says and does become an integral part of the team culture.
This is why leaders must be strong proponents of ethical practices in the workplace. When employees see their mentors abiding by the mandates of workplace ethics, they start emulating those patterns in their day-to-day work activities. Learn more on how MBA makes good leaders.
How To Take Your Leadership And Management Skills To The Next Level?
Although leadership skills are acquired through years of experience and learning, there’s another way to learn the nitty-gritty of leadership and management – get enrolled in a certification program. The idea of pursuing a certificate program is to get acquainted with the leadership mindset and understand the thought process of a leader/manager.
If you wish to see yourself in a managerial or leadership position in a few years – or more importantly, if you are interested in acquiring leadership and management skills – the Global Professional Certificate in Effective Leadership & Management is the perfect choice for you!
This certification course is designed to help shape future leaders by teaching them the fundamentals of management, leadership, and analytical problem-solving. It is a 3-month program that focuses on application-based learning, covering relevant matters like:
Cutting edge techniques in effective leadership
Management skills and techniques
Management theories
Advanced Theories (MBTI)
Analytical Skills
The best part is that you get to learn and interact with best-in-class instructors and experts from upGrad and Michigan State University that ranks #32nd among USA’s top public schools and #80 in its top national universities. Apart from live-interaction sessions with faculty members, you will also receive 360-degree career assistance, including career counseling, resume building, and interview preparation, while also participating in career fairs and hiring drives.
Now the question that remains – Do you have the passion and drive to emerge as a competent leader?
Study Marketing Management courses online from the World’s top Universities. Earn Masters, Executive PGP, or Advanced Certificate Programs to fast-track your career.
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Top 5 Management Skills Required To Become a Successful Manager
Management skills comprise certain attributes and abilities that help fulfil set goals in an organization. With the fast-changing world and diversifying demands, managers need to be agile, resilient, and aware.
From top leaders to intermediate supervisors, management skills are necessary at all levels. A manager that fosters quality management skills is able to move forward with the company’s vision, missions, and goals.
So, here’s looking at the top management skills that can enhance your management career.
Basic Management Skills
A manager needs adequate learning and practical experiences to develop the skills required for management. According to psychologist Robert Katz, there are three primary types of management skills that help maintain an uninterrupted flow of activities in an organization. These are:
1. Conceptual Skills
These represent the knowledge and ability of a manager to formulate ideas and develop abstract thinking capacities. These skills help strategize concepts, analyze and diagnose problems, if any, and find creative solutions. They also help a manager identify and predict issues that the organization is likely to face in the future based on data and insights. This allows them to conceptualize plans accordingly while mitigating risks.
2. Interpersonal Skills
In an organization, the most important role of a manager is to interact with team members, clients, customers, and potential business prospects. They must lead, guide, and mentor teams appropriately to keep employees motivated to work efficiently. It also assists in tackling issues with subordinates or co-workers. Thus, a manager must know how to unleash the full potential of their employees and teams.
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3. Technical Skills
A competent manager must know how to apply standard industry techniques and best practices to tackle a situation and achieve company objectives. Technical skills involve operating machines, software, production tools, and other industry-specific technologies. However, these skills are not just limited to that. It also involves designing different products and services, boosting sales, and marketing them. Naturally, role-related technical competencies are key to managing and executing effectively.
Top 8 Skills You Need to Become a Successful Manager
Here are the topmost desired skills that can help fine-tune your management style, produce better outputs, and advance your career:
1. Excellent management capacities
A manager is responsible for the smooth functioning of all departments under them. Different divisions must work in cohesion while employing productive and collaborative practices to achieve an objective. As a manager, you must oversee these proceedings.
Here are a few things you can do to achieve this:
Have strategic planning and execution skills in place at the divisional and functional levels.
Positively influence and motivate teams by leveraging your organizational and communication skills.
Take decisions based on data and insights.
Be able to analyze the business environment for opportunities and translate them into competitive strategies for sustainable growth.
Sharpen your business, collaborative, and leadership skills to efficiently implement strategies to improve marketing and sales.
To be a good manager, you must be able to forge meaningful connections with your team members. It will add value to your management and create a less stressful environment with higher productivity and engagement from team members.
It also involves introspection and an honest evaluation of your strengths and weaknesses. Managers can easily pave the way for their professional development with the help of self-assessment. One can also turn to trusted colleagues to gain better insight into their managerial tendencies.
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2. An ability to guide and support team members
Regular training and mentorship are crucial to ensuring consistency in workflow management and improving overall performance. A manager must appropriately guide and support team members by investing time in honing their craft and providing insight wherever necessary. There must be reliable tools in place to analyze individual performances of team members so managers can provide constructive feedback.
Also Read: Top Career Options in Management to Choose
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3. Ability to plan strategically
Effective business strategies aid in better evaluation of future opportunities, allocation of resources, and overall sustainability of a business. A manager should conduct brainstorming sessions to devise effective business strategies using their expertise and analytical thinking abilities. They must also use the right tools, metrics, and practices in place to ensure the proper execution of a plan.
A manager who possesses strategic thinking skills can confidently identify the best plans for an organization and make actionable decisions.
4. Analytical skills to prepare financial reports
A manager should be able to analyze organizational objectives to accurately infer the extent of profit and loss the company will incur in a given period. Therefore, it is imperative to master cost evaluation so there is clarity on the number of resources and funds that will be spent. Getting a robust hold on these financial and analytical skills will go a long way in improving your management career.
5. Ability to resolve conflicts
Managers are expected to handle people from different backgrounds and tactically bind them to achieve a common objective. And it’s not uncommon for conflicts and clashes to arise within a diversified team. If this happens too frequently, it can affect the morale of a team and hinder the overall progress of an organization.
A manager should possess a relatively high degree of emotional intelligence to deal with such strenuous situations. They must know to stay calm under stressful situations and prioritize creating a positive and peaceful environment to work in. Any conflicts between team members can be resolved by giving them space to address their problems and reach an understanding.
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Strong communication skills
A manager needs to communicate information in a way that team members buy into his vision and goals and feel motivated to achieve them. Further, it is important to ensure everyone in the team is on the same page for optimal productivity.
This also requires effective speaking and listening skills to maintain the much-needed flow of information between the senior m
anagement and staff members.
Smart negotiation skills
As a manager, you are responsible for negotiating a contract or business with potential clients or business owners. It is in your interest to be well-versed with tactful techniques of negotiation so you can plan your strategies accordingly. This is an essential skill to possess when it comes to the allocation of resources for a project, establishing a supply chain for a new product or service, or funding a new initiative.
However, negotiation skills and a persuasive attitude require practice and on-the-job experience. While at it, it is important to remember that you plan every stage of negotiation strategically and well in advance.
Ability to make data-driven decisions
Managers face complex business problems regularly. They require sound decision-making skills to solve problems. A crucial part of the decision-making process is acknowledging everyone who participated in the decision-making process.
The different perspectives of your team members will lead to debates and eventually give birth to effective ideas. Once a decision is finalized, it will ensure that all team members are equally committed to implementing it.
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Upgrade your Management Skills
All management professionals should possess skills that allow them to effectively manage and contribute to the growth of an organization.
Luckily there are many online courses you can take up to master your management skills and get a step closer to your dream job, such as upGrad’s Global Professional Certificate in Effective Leadership & Management. The course is specifically designed to help managers lead and motivate, handle diversity in the workplace, improve their decision-making process, and master communication and people skills. In just three months, aspiring and transitioning managers can earn a certification from Michigan State University.
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01 Feb'216.49K+
10 Most Asked Management Interview Questions & Answers [For Freshers]
Complete Guide to Frequently Asked Management Interview Questions
When you are moving up the career ladder, advancing from an entry-level job to a position with more responsibility and higher pay, you learn the value of staying up-to-date. Interview questions can come out of the blue, testing you on unexpected subjects, or sometimes be overly general. But most interviews for managerial positions have some standard questions.
For fresh MBA grads and those looking to level up to senior roles, management questions and answers can prove immensely useful. So, we have compiled some leading ones for you below.
Top 10 Management Interview Questions you Should Prepare For
1. Describe your Management Style?
I would describe my working style as that of a trusting manager who plans effectively. Before starting any project, I outline the overall goals and create specific milestones. Also, create a clear responsibility chart and make sure that everyone in the team is up to speed on their tasks. I prefer not to micromanage my team, but I believe in taking regular follow-ups. These check-ins also highlight the gaps and allow me to assist and guide the team whenever required.
Project management tools like communication boards with automatic status updates and messaging capabilities work best in creating a seamless workflow. Things like problem-solving and team collaboration become much easier with such solutions. I also set budgets using the typical costs and history of certain activities.
After a project ends, I always measure the final performance against the desired objectives to inform future actions. The entire process flows naturally when you follow a structure.
2. How do you Manage your Workload?
I prioritize all tasks according to urgency and relevance before I get going on the implementation front. If there are any tasks that I can delegate to others, I assign those to my subordinates. Here, it’s vital to match employees’ skills with the task at hand. As for my schedule, I set deadlines for each day of my week and allocate some time for unexpected activities that may come up at the last minute. I also check in with my teammates regularly and seek updates to know how the work is progressing.
3. How do you Define Success?
For me, success is about moving goalposts. One should try to have a big picture mindset and then break it down into a set of achievable steps. As you move forward in your journey, you keep checking the boxes, evolving with each step. Once you achieve one objective, you find another goal to chase. So, the definition of success keeps evolving. But each small action stays connected with your vision.
Once, I was assigned the tasks to manage a big project with a lot of technicalities. At the outset, it seemed like an overwhelming job. But once I reorganized the assignment into small accomplishable tasks, I understood how to make it successful. Then, I prepared a clear roadmap to help the team deliver the project within time and budget constraints.
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4. What are Some Qualities of a Successful Manager?
A successful manager is someone who is a great leader. You need to motivate your team to give their best and inspire them through your work and ability. In my experience, a manager’s vision is central to achieve harmony within the team. It is often said that employees leave their managers, not their companies. I make it a point to lead by example.
I can recall an incident when I was supervising an IT project. We faced a sudden downtime, which meant that our work would finish a day later than scheduled. Upon hearing about the issue, I cleared my schedule and started to figure out the glitch myself. With all hands on deck, we were able to pull through that situation and the client was satisfied.
This experience not only made me aware of the everyday challenges of our work but also instilled newfound respect in me. Also, my team realized that they could count on me during challenging times.
5. How do you Deal with Stress in Work Situations?
I am a self-motivated individual as I enjoy my work. I strive to bring new ideas to the table and attempt to give my best to every task. I have observed that some of my most accomplished work was performed under pressure. But sometimes, this approach can also turn against you. Therefore, I am proactive in avoiding the risk of burnout. I also ensure a positive work environment within my team as unnecessary stress and negativity can hamper the work culture.
Moreover, not everyone works the same way. A manager’s responsibility then becomes to keep a close eye on how everyone is doing, understand causes of friction, and detect whether any potential issues could jeopardize the project’s intended results.
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6. How do you Handle Team Conflict?
In any conflict situation, my effort is to remain open-minded and neutral. I listen to the problems of my teammates and try not to take anyone’s side instantly. One-on-one communication with subordinates can help get more insights into the issues. And when I have understood everyone’s perspective, I can usually reach the source of the conflict.
At this point, it becomes necessary to remind the team of the shared goals and suggest reasonable and professionally workable solutions for both parties.
As a standard practice, I include rewards and incentives into the project plan itself to keep everyone motivated from the get-go. But in the face of unforeseen circumstances, communication is key to resolving the matter.
7. List Some of your Strengths and Weaknesses.
I consider my adaptability to change as one of my biggest strengths. I can adjust as per the needs of a situation and react accordingly. First, I make sure that I have all the information to make a decision and it’s only after I do a careful analysis of each alternative’s implication that I take action. When a change occurs, it’s equally important to communicate it to employees so that they join you in your initiative. So, I demonstrate my buy-in for the change and let everyone see its benefits.
As for my weaknesses, jumping in to fix a problem immediately sometimes goes against me. In the past, whenever I assigned someone a job and they struggled with it, my first instinct was to bypass them and do it myself. But at times, that isn’t the best course of action. You have to trust the person doing their job and have confidence in their ability. I still struggle with it, but I have now started to take a step back before I dive in completely.
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8. Why do you Want to Make a Job Change?
I’m looking to move on from my current position as I want to explore my area of expertise and gain new skills for personal and professional growth. While I am pleased with the work culture of my current organization and role, I have reached a point where the opportunities for career development are limited, especially in my team. So, when I found out about a vacancy in your organization, I felt excited to go into a more mutually beneficial experience.
9. Why do you Want to Join our Company?
I look forward to joining this company because my values and skills are a strong match with the advertised requirements. I am keen on contributing to the organization’s success, particularly by sharing my ideas and improvement measures (in operations, communication, technology, service, etc.)
Additionally, I feel that my transferable skills would help me handle potential assignments with ease. And as I continue to develop my abilities, I can grow closer to my long-term goals.
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10. Give an Example of a Challenge you Faced. How Did you Overcome It?
The most challenging aspect of being a manager is handling the responsibility of your team. But this is also the most rewarding aspect. If you set clear expectations, measure goals, and keep communication lines open, any roadblock can be surmounted.
I would like to mention the example of a high-performing employee in my team who had been struggling to meet deadlines. I dealt with this situation by reaffirming my commitment to help him. I had a simple conversation with him and showed a drop in his performance. This interaction also helped me create a new action plan based on his inputs.
This brings us to the end of our list of most asked management interview questions. We hope these examples help you ace your next interview!
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Conclusion
We hope that you found this article on the nature and scope of management useful. If you have any questions or suggestions regarding this topic, please let us know through the comment section below. We would love to hear from you.
Check out our Marketing courses online from the World’s top Universities. Earn Masters, Executive PGP, or Advanced Certificate Programs to fast-track your career.
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Read Moreby Kamal Jacob
11 Feb'21899.96K+
Average Business Management Salary in India [For Freshers & Experienced]
Not everyone is cut out for analyzing the highs and lows of a business. Business management encompasses the fields of accounting, marketing, operations, and human resources, to name a few — the field is enormous, to begin with. It also offers a lucrative career path for anyone willing to go down this road. But it’s this same enormity that even complicates the field, making it relatively complex and intricate to pursue.
But, if you are determined to make a career out of business management, here is everything you need to know about the field.
What is Business Management?
Business management sheds light on the planning, execution, analysis, and supervision of a business establishment. The business productions, establishments, functionalities, finance, administration, and sales — all come under the purview of business management.
Check out our management courses to upskill yourself.
Here are the rules and responsibilities of a business manager:
They supervise several departments in a company.
They implement strategies to drive company growth.
They shouldered with the responsibility of improving employee productivity and making operational changes in favor of the organization.
They extend all possible resources and tools for employees to work efficiently.
They closely monitor and track the working strategies and styles of employees.
They develop business relations and close business deals.
They keep track of the company expenses and limit them to the range of business budgets.
They need to plot graphs and charts to forecast sales and scheme strategies to avert any potential losses.
These activities encompass the day-to-day roles of a business manager. They are subject to change when referencing specific job requirements. Companies usually formulate customized skill sets for business managers, depending upon their marketing needs.
Check out our management courses to upskill yourself.
Business Management Salary in India
The statistics on business management salary in India can be understood in terms of experience and skills. Although the experience will land you the best salary bidding, your skillset also plays an important role in deciding your salary band.
Depending on these factors, a business manager can earn anywhere between Rs 307k and Rs 2 million per annum.
According to the salary data collected by Payscale, the salary of a business manager at various levels is as follows:
Entry-Level: Freshers; newly graduated business students, diploma holders, all of whom hold less than 1 year of experience in the field fall into the entry-level category. On average, their base income amounts to Rs 356,853 per annum.
Early-Career: Business managers with experience of up to 4 years can expect an average pay scale of Rs 522k per annum.
Mid-Career: If you have 5 to 9 years of experience under your belt, you can easily earn Rs 771k per year on average.
Experienced: As you complete a decade in a certain field, you are considered relatively experienced. And this reflects in your salary benefits. Anyone with an experience scale of 10 to 19 years can expect up to Rs 1.2 million per annum.
Late-Career: Business managers who have spent more than 20 years in the field can earn Rs 1.3 million every year.
Top Careers in Business Management
Career opportunities in the business management scenario are limitless. There is a wide range of disciplines to include which are: Entrepreneurship, Advertising, Operations Management, Sales Management, Finance, Supply chain, Marketing, to name a few.
However, some career windows remain wide open and are of utility in India. Depending on the Indian domain, the top business management careers are:
1. Marketing Executive (avg. salary: ₹290k per year)
Source
As the name suggests, a marketing executive is a person that oversees the marketing trends and devises schemes to use them for the company’s benefits. The job profile of a marketing executive generally includes:
To plan strategies to maximize company sales.
To set up promotional campaigns.
To maximize the brand reach in the market.
2. Sales Representative (avg. salary: ₹437k per year)
Source
The job profile of a sales representative includes:
To take care of sales-related goods and services.
To maintain customer and client records.
To create corporate and customer relations.
To expand sales prospects.
To bring in new leads and prospective customers.
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3. Business Analyst (avg. salary: ₹700k per year)
Source
A business analyst’s job is basically to provide statistical insights into the company’s growth to the management team. Apart from that, their job profile includes:
To deliver data-based business suggestions to the stakeholders and executives.
To generate sales and growth reports using analytics.
To forecast how changes in market/customer trends can affect the company’s position in the market.
To provide feasible ideas that could impact a company’s growth.
To identify and outline problems that inhibit a company’s development.
4. Operations Manager (avg. salary: ₹770k per year)
Source
An operations manager is required to implement immediate solutions targeting the company’s stability and efficiency. The responsibilities of an operations manager are:
To implement effective policies, strategies, and plans.
To develop and review a company’s operational plans.
To monitor company reports, budgets, and audits.
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5. Business Manager (avg. salary: ₹860k per year)
Source
If you are a beginner in this field, you will be introduced as a business trainee. A trainee’s primary tasks include following the orders of his supervisors, learning different business operations, and turning in tasks before the deadlines. On advancing to a business manager’s position, the job role includes:
To lead a team of salespeople.
To monitor team performance using effective performance metrics.
To implement schemes to increase the company’s revenue and productivity.
To meet marketing targets; hitting business and sales quotas.
To implement strategies without overstepping the budget of the company.
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6. Business Application Manager (avg. salary: ₹2,701k per year)
Source
A business application manager is responsible for a variety of tasks. These include:
To monitor the everyday activities and operations of the app development team.
To provide feedback and corrective measures wherever necessary.
To establish professional relationships and finding effective solutions to meet business requirements
To analyze business requirements and preparing designs
To define maintenance costs for various business app development processes.
7. Development Manager (avg. salary: ₹2,630k per year)
Source
A development manager serves as a contact point between the upper management team and the clients. Their responsibilities include:
To set, analyze, and meet project goals
To oversee daily tasks within the company
To work towards increasing the company’s reach
To hold fundraisers and other events for transacting company’s initiatives.
To acknowledge customer concerns and reviews regarding the product or the service that the company provides.
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Conclusion
The opportunities in the field of business management are endless and will always remain in demand. This is because the skills acquired through a business management program are highly pragmatic and flexible, and can be moulded to serve almost any industry.
There is lucrative growth in the field with increased job demands as businesses join hands with technology. So, if you are headed in this direction, you have a rewarding road ahead of you.
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Read Moreby Dilip Guru
11 Feb'2111.02K+
8 Crucial Business Management Skills Every Manager Should Have in 2024
Every company requires individuals with competent business management skills to meet the goals and strategies a business plan entails. Since business managers are knowledgeable of sales, marketing, accounting, overall administration, finances, and various other business disciplines, their role in business management is indispensable. Naturally, recruiters seek accomplished business managers to add value to their organization.
Usually, candidates who already possess relevant business management skills are preferred by companies. It ensures they are capable of handling operations of various departments under them.
Therefore, it is a good idea to develop an understanding of the market trends, develop your skillset and build your expertise before you apply for a job in business management.
In this article, we’ll explore the factors that help keep business managers at the top of their game.
What Does a Business Manager Do?
Here are the top responsibilities of a business manager:
Business managers formulate plans and strategies for a company and lay down objectives that will result in its growth and prosperity.
They ensure that these plans are implemented accurately by tracking their progress.
They are responsible for marinating the optimum flow of resources to achieve company goals.
They recruit new employees, train and mentor them, and regularly review their performance to improve efficiency.
They are responsible for keeping the financial goals of a company in check.
They ensure a company’s workers are working harmoniously to ensure maximum productivity.
Business managers must be good at networking to build profitable relationships with vendors/investors/shareholders/suppliers.
They must analyze the marketplace and industry trends to identify potential opportunities that tend to the growth of a company.
They must track and review the performance of a company and solicit measures that can improve the effectiveness of a business.
Business managers also represent companies in meetings, conferences, and organized events.
Check out our management courses to upskill yourself.
Skills Required for Business Management
Here’s looking at the top business management skills you need to acquire to gain a competitive edge in the field.
1. Analytical Reasoning Skills
Effective data analysis is possibly the most reliable means to generate growth for a company. Top companies emphasize recruiting candidates who have effective analytical reasoning skills. This includes being able to identify market trends, studying complex datasets, and testing projected simulations to help formulate solutions for business problems.
As per Harvard’s Business Analytics Professor Jan Hammond, “Using data analytics is a very effective way to influence an organization. If you’re able to go into a meeting, and other people have opinions, but you have data to support your arguments and recommendations, you’re going to be influential.”
2. Effective Negotiation Skills
Negotiation is an ability you perfect with time, experience and practice. Frequent negotiations will give you the confidence to effectively leverage your position to achieve your goals.
As per the World Economic Forum, negotiation skills are among the 10 most sought-after skills in a working environment.
The objective should be to facilitate a favorable outcome for both yourself and the client/supplier/investor/shareholder. Thus, it is important to be aware of negotiating tactics so you know when to say what or offer concessions, if possible, to get the best deal. Effective communication skills play an important role in establishing functional working relationships. It also requires being able to think on your feet, improvise, and have an agile approach towards negotiating.
3. Market research
By observing trending price points and demands in the market, business managers should be able to infer valuable data to identify investment opportunities or make key decisions for the company. A deep understanding of the market and economics is a competitive skill to have as it can directly impact the growth of a company.
4. Sales and marketing expertise
A business manager must know how best to promote their products and services, and generate higher sales. This requires research and analysis of the market, industry, and competitors to develop effective sales and marketing strategies and generate profitable revenue streams.
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5. Organizational skills
Business management is closely linked with the organizational abilities of a business manager. This determines how motivated and engaged employees are under the leadership of a business manager to achieve business goals and drive productivity.
Business managers need to know how to run meetings and discussions, effectively communicate the objectives of a business, and facilitate smooth coordination between different departments. A manager should be able to keep all teams on the same page. The only way to do so and ensure a seamless flow of information is by removing communication barriers.
Effective organizational skills also include leading team-building exercises, efficient time management, and appropriately delegating responsibilities to ensure overall business health.
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6. Leadership skills
Possibly the most indispensable of all skills and one that is required across all managerial positions is an ability to lead team members steadfastly in the direction of company goals.
It is the level of interest, willingness, and inspiration that reflects in a business manager that works as a driving force for team members. In addition to perfecting the execution process, a business manager must also be able to motivate and guide team members towards a vision.
They must stay composed even in the most challenging of situations and support team members through chaotic circumstances. A leader knows what to say when to say, and how best to say it to get optimal performance out of everyone.
While leading meetings, an effective strategy would be to ask team members insightful questions rather than impressing decisions and plans upon them. This allows the entire structure to proceed harmoniously with a common objective and establish the much-needed morale and engagement.
Recruiters prefer individuals with experience in leading teams. Freshers should start this development early by opting for leadership roles in their college years or during internships to get exposure.
7. Financial management
One of the most complicated tasks in small and medium-sized businesses is handling budgets, and each company has its unique method to tackle this. Poor management skills in this area can lead to the immediate downfall of businesses.
Business managers who are adept at maintaining the cash flow and controlling the budget are highly sought after. They must closely follow the budget specifications for any plan or business strategy. This will ensure that a business venture runs smoothly with no stumbling blocks to hinder its progress.
Organizations are constantly on the lookout for business managers who can cut down costs for the company.
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8. Relationship-building skills
A business manager’s activities directly impact the growth and prosperity of a company. They are required to contribute to the enhancement of business opportunities for a company. To do so, creating a network by building profitable relationships is something a business manager must excel at. It is a good idea to attend professional workshops, seminars, and events to get in touch with people in the same field as you.
It is also important to make efforts to maintain the relationships you form and be on the lookout for expanding your network.
This means effective communication and interpersonal skills, and leadership skills to form new connections that won’t just help expand your business network but also allow you to advance your career. A professional network means you have access to competent individuals from who you can seek advice.
How to Develop Business Management Skills?
A strong foundation in business management won’t just impact your confidence and decisiveness in the workplace but also enhance your career advancement opportunities. Thus, it is important to establish a deeper understanding of your job by participating in educational experiences and professional undertakings to add value to the company that hires you.
Whether you are a fresher, or an experienced individual, or are simply looking to transition to another field, a professional business management course can help achieve these objectives.
With the backing of a certification from a reputed university, you stand to gain an unmatched competitive advantage and companies will be more inclined to hire you. It can also result in more corporate responsibilities at work, greater recognition, and frequent promotions.
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Conclusion
You can opt for upGrad’s PG Program in Management from IMT Ghaziabad that is focused on imparting end-to-end leadership and management skills, developing business growth strategies, and providing an in-depth understanding of sales and distribution management, and Digital Marketing. The 11-months 100% online course is taught by top industry experts and instructors.
The course is designed for sales and marketing executives, IT professionals, managers, and entrepreneurs and has 300+ hours of content, 16 case studies, and 15+ live sessions.
Business management is booming with opportunities. And this is the time for action. Take control in the digital era and secure your future now!
Study Marketing Management courses online from the World’s top Universities. Earn Masters, Executive PGP, or Advanced Certificate Programs to fast-track your career.
Read Moreby Dilip Guru
11 Feb'21