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- What is Training & Development in HRM? Methods, Types with Examples
What is Training & Development in HRM? Methods, Types with Examples
Updated on 27 June, 2023
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Table of Contents
- Introduction
- What is Training and Development in HRM?
- History of Training and Development
- Trends in Training and Development
- Purpose of Training and Development in HRM
- What is the Role of HR in Training and Development?
- What Are the 5 Processes in Training and Development?
- Examples of Training and Development in HRM
- Conclusion
Introduction
Growth in many other areas will result from investing in your personnel. Cash flow, output, and product quality are all included in this. Employee development may hold the secret to your business’s long-term success. One of the most crucial aspects of any organization is the training and development in HRM. This training aims to improve employees’ abilities, behaviors, and expertise by exposing them to new working methods.
What is Training and Development in HRM?
In Human Resource Management (HRM), a system of employee education is referred to as training and development. It contains various resources, guidelines, and exercises to enhance employee performance. Employees have the chance to broaden their knowledge and improve their abilities with the training methods in HRM.
It is a teaching tool that contains data and guidelines for honing already acquired abilities and introducing fresh ideas and information to boost worker productivity. An effective training and development plan built on an analysis of the training needs aids the business in raising the productivity and skill levels of its workforce.
History of Training and Development
To gain a better understanding of it, let’s look at training and development in human resource management. In the United States, it all began during the Second World War. The demand for skilled laborers started to increase all of a sudden. The American labor movement was founded at this time. Staff training and development growth can be primarily attributed to this movement.
Corporation schools were established in the early 1900s to give factory workers the skills they needed for their jobs. At this time, people also began utilizing personal computers for staff training. Modern staff training in HRM systems today is built on the foundation of this computer-based training.
Trends in Training and Development
The following trends in HR training and development should be noted:
- Online courses for self-paced staff development
- Instruction in managing virtual teams
- Tailored training courses based on the requirements of the workforce
- Programs for learning mobile apps
- Use of knowledge-sharing platforms by all staff
- To stay up with evolving technologies, one must retrain and acquire new skills.
- The accessibility of online learning opportunities
- Instruction for new managers and leaders
Purpose of Training and Development in HRM
A company that invests in its personnel will probably see increased financial success as a result. However, training in human resource management goes beyond just increasing profits. The aims of training and development in HRM are as follows:
Increase company productivity
You might want to think about upskilling your staff. It might increase their effectiveness by training them to use cutting-edge equipment and technology. Additionally, having more faith in their ability will inspire them to work harder.
They’ll also be able to overcome obstacles and rapidly adjust to changes. In addition to that, you’ll be encouraging a learning culture at your business. Your staff’s relationships with one another may improve due to their shared learning.
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Improve product or service quality.
Programs for training and development give professionals in your company a chance to share their knowledge. Employees will quickly pick up helpful hints and best practices for their jobs. They will be able to produce better goods or offer services that are more satisfying as a result. All of these elements could considerably impact the productivity of your business.
Lessen employee turnover
Employee turnover is positively impacted by training and development, according to research. Employees will undoubtedly value your company’s commitment to their development. This will increase their sense of commitment, belonging, and job happiness.
Decrease costs and errors
If your business has well-trained workers, mistakes are made infrequently to never. As a result, reworking flawed work requires less time and resources. Additionally, faulty service delivery and defective products are often disapproved of. They might also entail additional costs.
What is the Role of HR in Training and Development?
HR’s job in training and development is to help staff members realize their full potential. These responsibilities can be carried out to fulfill this important role:
- Employee mentoring and guidance
- Keeping an eye on staff performance
- Getting comments and analyzing the information gathered
- Providing educational opportunities and improvement activities
- Providing adequate on-the-job training
- Increasing employee motivation and spirit
- Ensuring the general well-being of staff
What Are the 5 Processes in Training and Development?
Five interrelated processes make up types of training and development in HRM. There is no clear beginning, middle, or end to these processes. Instead, they cross over to accomplish what they were meant to.
Determine the need for development and training
If a company is running a training program, you may evaluate the potential for growth for both the individual employees and the organization as a whole. This may involve establishing a new department, bolstering the current teams, introducing new goods, or improving current ones.
Establish clear objectives and targets
Setting a clear goal or objective for training and development comes after identifying the organizational needs. Establish a clear plan that satisfies the requirements of your training program, whether it is raising awareness of the release of a new product or teaching the installation procedure for new software.
- Product quality improvement: Businesses must be competitive in the market as consumers are frequently increasingly quality-conscious.
- Reducing time waste: It’s important to monitor employees’ capacity for learning and estimate how much time they need to spend learning.
- Putting safety measures in place: Every business is accountable for the safety of the management, employees, and clients working on its property.
- Supporting successful management: To prevent management-related challenges, the organization must have good management, planning, and control. The information provided during a training program can help employers and employees deal with difficult situations more skillfully.
Choose your training approaches and create a thorough plan.
A complete training program includes teaching techniques, subject substance, a learning flow, and other crucial components. You can pick from the following training techniques:
- Classroom instruction: This can foster employee development and result in positive interactions that make new hires feel supported and welcome.
- Computerized training: This allows for flexibility and scalability because it allows for the participation of any number of individuals who can move through the program at their own pace.
- Training based on simulations: In this kind of strategy, trainees are confronted with hypothetical problems and asked to find solutions.
- On-the-job or practical training: This enables staff members to comprehend the workplace and pick up new skills.
- Role-playing: The procedure involves the trainee and the trainer, and the trainees take on the role of someone who is faced with a problem and must figure out how to solve it independently.
Put the training program into action.
The company can carry out the training procedure through thorough, straightforward step-wise instruction and coaching after choosing a training strategy and approach. The business can plan training sessions and employ the necessary materials for this. Check out upGrad for obtaining a Professional Certificate Program in HRM & Analytics from IIMK.
Analyze the results
Organizations must evaluate the program’s influence, efficacy, and level of success. You can ask the staff for feedback to find out if the program was beneficial and to see if they have any recommendations for improvement.
Monitor activities
Monitoring employee performance comes last before training and development are finished. Management can determine whether the training was sufficient for the present or if advanced sessions are needed based on the training assessment findings.
Examples of Training and Development in HRM
Etsy
When it comes to employee training and development, Etsy employs a comprehensive strategy. According to the company’s official website, its educational and growth method is founded on sociological, organizational psychology, theory of adult learning, and personal values and culture.
Amazon
This well-known online retailer has pledged to upskill more than 300,000 of its workers. The goal of Amazon’s Upskilling 2025 promise is to give employees the training they need to land future high-growth positions. When it comes to employee training and development, Amazon is unquestionably an organizational role model.
AT&T
AT&T aims to promote a culture of ongoing learning and skill improvement. The business created AT&T University, a wholly owned internal training organization for this.
To prepare the workforce for their tasks, the organization offers a variety of training and development opportunities. Methods of training and development are divided into two groups:
The Job Methods
The core of all training in any organization is the on-the-job method. It is the type of employee development that is most widely used. It is a conventional training method intended to increase the knowledge and understanding of employees.
- Job Instruction Training – Training through on-the-job instruction was created during World War II. In essence, it is used to instruct employees on how to carry out their current duties. A coach might be an instructor, a manager, or a fellow employee.
- Coaching – Coaching is a lifelong learning process that involves doing. Direct instruction, direction, thorough demonstration, ongoing critical assessment, and correction are all part of coaching.
- Mentoring: In this approach, a senior member of the organization takes on the duty of educating and molding a junior. A mentor serves as a junior’s teacher, mentor, counselor, philosopher, and facilitator.
- Job Rotation – Rotating jobs and positions during training broadens trainees’ backgrounds within the company. An employee can better understand the organization’s many functional areas and overall viewpoint through job rotation.
- Committee Assignment – The trainees join the organization’s committee as members. To debate and make recommendations, the committee was given an issue.
Off-the-Job Methods
Off-the-job instruction and growth methods are other components. To learn and obtain knowledge relevant to their employees that will improve their working abilities, trainees in this approach must quit their occupations and workplaces.
- Special lectures and courses – Specialized training and lectures are still the most common technique of staff development because they are a conventional approach. These classes and lectures are made to broaden and increase the trainees’ knowledge. Any management or professional school created these lectures and courses.
- Seminars and Conferences – Participants in this method must exchange ideas, recommendations, thoughts, opinions, and ideas.
- Selected Readings – The self-improvement training method is this. The Trainees acquire the necessary information and awareness by reading numerous business periodicals and magazines.
- Programmed instructions or learning – This is a way of step-by-step self-study using a textbook, computer, or the internet as the medium. This methodical approach to teaching job skills involves presenting questions or information, giving the individual a chance to respond, and then providing instant feedback on those responses.
- Brainstorming – Brainstorming is a strategy for developing creativity that aids in finding novel solutions to challenges. With this method, the students are given a chance to come up with ideas in an honest and judgment-free manner.f
Conclusion
Management of human resources plays a crucial role in every organization. Without competent human resources management, businesses could not attract and retain top talent, grow and improve their operations, or preserve a positive, accepting workplace culture. We hope you have gotten a detailed understanding of training and development in human resource management with examples.
Frequently Asked Questions (FAQs)
1. What three forms of training are there in HRM?
In the workplace, there are three primary categories of training, namely: Induction. On-the-job. Off-the-job.
2. What function does training serve?
Training is a retention tactic that fosters dedication and loyalty among workers.
3. What goals do training and development serve?
Increase the person's awareness level. Boost a person's proficiency in one or more of their areas of specialization. Increase the drive for someone to do their work successfully.
4. What does HRM training and development entail?
In Human Resource Management (HRM), a system of employee education is referred to as training and development.
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What is Human Resource Planning? Process, Meaning & Features
The employees and workforce who work for any organization are its driving force and most significant assets. Currently, 57% of companies think of employee retention as a problem. No matter how big or small a company is, the quality and quantity of the employees working in them help get the profit and success the company wants. We all know that having a good workforce not only helps in getting success but also aids in scaling the company. This implies the need for proper workforce management.
As the name suggests, Human Resource Planning helps devise a plan for the workforce of a company to satisfy and meet the requirements of both the employees and the employers. Here, in this article, we will be discussing this essential organizational sector in detail.
What is Human Resource Planning?
Human Resource Planning has been derived from the word “human resource”. We know that HR is that division of the company that deals with the hiring of employees and administering the employee benefit programs. The employees in the HR division are involved in finding new applicants, screening them for skilled ones, and training those qualified applicants to fit into the company.
Now let’s talk about Human resource planning or HRP. It is a continual process of methodical planning done beforehand to ensure that an organization’s most important asset, skilled employees, is used to its full potential. In a study, it was found that 69% of freshers and millennial employees would prefer to earn $50K a year doing a job they love rather than earn $75K a year at a job they think is boring.
Human resource planning guarantees that the employees and the job profiles are a good match while preventing labor shortages or surpluses. Having a competent HRP plan in place can increase a company’s productivity and profitability. HRP helps businesses devise plans ensuring that there is a consistent supply of qualified workers for their needs.
This is also the reason why HRP is called the Workload or Manpower planning. HR Planning is used to aid businesses in evaluating their needs and planning beforehand to satisfy those needs. The HRP of a company should be flexible enough to fulfill short-term staffing demands while also adjusting to long-term changes in the business environment.
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Why is HRP needed?
To compete effectively in the market, it is necessary for a company to plan out its human resource requirements well in advance. Given below are a few reasons why:
1. A well-thought-out HR strategy allows for ample time for employee recruitment, selection, and training. It becomes even more important since acquiring staff is a time-consuming procedure, and in certain situations, the sort of applicants required for the roles may not always be available. In the absence of adequate staff, new projects and growth programs may be postponed or delayed, resulting in additional reductions in efficiency and production.
2. Another reason why HRP is important is that it might be challenging to find people with the necessary skills within short spans of time. A well-organized, pre-planned HRP can help companies navigate through the crowd and avoid problems otherwise faced due to lack of time and skilled labor.
3. Human Resource Planning is vital because of the inevitability of periodic labor turnover which occurs as a result of layoffs, weddings, promotions, transfers, and other factors, resulting in a continual ebb and flow in the workforce.
4. Existing staff must be taught, or new skills must be introduced into an organization due to technological changes and new production practices. In addition, for changes in organizational structure and layout to be implemented cleanly, we must plan for the appropriate human resources from the start.
What are the objectives of HRP?
As a whole, Human Resources Planning is the driving force of any company. Proper planning helps to attract and retain the required quantity and quality of human resources. It also helps to forecast employee turnover and develop plans for limiting turnover and filling vacancies.
It facilitates expansion, diversification, and other programs. HR planning helps to foresee the influence of technology on the workplace, current personnel, and future human resource needs. It also aids in improving knowledge, competence, standards, ability, and discipline, among other things.
HRP also assesses the need for a surplus or shortfall of human resources and takes appropriate action. It also helps in maintaining good workplace interactions by ensuring that human resource levels and structures are optimal. Lastly, HRP helps to reduce the imbalances caused by a lack of human resources of the right sort, in the right amount, at the right time, and in the right place.
What are the steps in HRP?
Human Resources planning can be broadly classified into four processes: scrutinizing labor supply, forecasting labor demands, balancing labor demands with the supply, and devising and implementing a plan. Each process should be followed in a sequential and effective manner so that the company can find and retain a qualified and skilled workforce for success. All these processes have been explained below:
Scrutinizing Labor Supply: The very first step in human resource planning is to determine the current human resource supply of the organization. The HR department examines the organization’s potential based on the number of people, their skills, credentials, jobs, perks, and performance levels in this process.
Forecasting Labor Demand: The organization must describe its workforce’s future in the second step. Promotions, retirement plans, layoffs, and transfers, as well as anything else that affects a company’s future requirements, can all be considered here by the HR department. External factors influencing labor demand, such as technological advances that may affect the requirement for employees, can also be examined by the HR department.
Balancing labor demands with the supply: Forecasting work opportunities is the third phase in the HRP process. HR provides a bridging analysis to identify precise requirements for narrowing the company’s labor supply against future demand. This type of study is frequently used to answer questions like whether workers need to learn new skills, if the organization needs additional managers, whether all employees are using their abilities in their existing jobs, and so on.
Devising and implementing a plan: The solutions to the preceding step’s questions aid HR in determining how to continue in the HRP process’s last phase. The HR must now put its strategy into action and integrate it into the firm. To execute its strategy, the department needs a budget, the capacity to implement it, and a coordinated effort with other departments, which are all included in the HRP.
If you’re interested in learning more about Human Resource Planning, you can check out the Professional Certificate Programme in HR Management and Analytics offered by IIM Kozhikode in collaboration with upGrad. This program helps you gain the necessary skills to become an HR professional and in-depth knowledge of HR concepts along with their industrial applications.
Conclusion
According to studies, it is said that 79% of employers think that their employees have a significant retention and engagement issue. To overcome such problems, a well-functioning Human Resource Planning sector comes to the rescue of a company. The main goal of this sector is to make preparations for the future by reducing organizational uncertainty regarding employee procurement, placement, and growth.
It is done to make the best use of human resources and to ensure that the necessary types and numbers of personnel are in place to satisfy organizational objectives. HRP may be defined as the process of defining and deciding objectives, policies, and programs that will develop, use, and distribute people in order to fulfill the organization’s goals.
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Top 5 Human Resource Management Books to become a better HR
Human Resource is the functional pillar of any organisation. Right now, the latest trend needs everyone to keep themselves up-to-date. HR Books work as a life saviour in situations like these for HR professionals. Taking up a career path as an HR professional is an excellent choice. However, it would help if you buckled up to tackle the challenges that come your way.
People have a huge role in how a business will perform in the future. The performance of the employees determines whether they are an asset or a liability to a company. Therefore, having a good human resource manager is important. Reports state the rise in HR specialists will see a spike of 7% by 2026. Let’s dig into these subjects a little bit deeper.
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What is Human Resource?
Human resources are those people who aim to achieve a common goal, i.e., to contribute towards the betterment of the organisation. They make an immense contribution to building a workforce in any company. Usually, HRs are regular-paid employees; however, they also take up tasks as contractors in many cases.
The day-to-day responsibility of HR includes managing and regulating employee relationships. HRs are also responsible for hiring new employees for a company. In addition to conducting interviews, they have to speak to employees about benefits and compensation. Approximately 67% of job seekers are intrigued about figuring out their benefits, and for them this is the most important information before getting hired.
Importance of Human Resource Management
Human Resource Management or HRM is referred to as managing employees to maximise their potential to increase their performance gradually. For instance, if you plan to hire employees for a running business, hiring someone who will fit the culture will be the best choice. Such employees will be happy, productive, contribute exceptionally, and stick around longer.
For any growing organisation, managing staff needs patience, skills, and time. This is where an HR specialist comes into the picture. The value of HR is always undervalued initially, but as time progresses, business owners figure out the importance of hiring an HR. As a business starts taking shape, business leaders find themselves in a difficult position and dealing with people regularly strikes the need for an HR.
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Top 5 Human Resource Management Books
HR professionals express confidence when they read HR books that add value to their existing knowledge. To engage with employees, HRs can have these books on their bookshelves.
Below is the list of the top 5 human resource books that you can consider reading.
1. The HR Scorecard, by Brian Becker, Mark Huselid, and Dave Ulrich
The HR Scorecard is one of the oldest books on the human resource bookshelf. Given how timeless the book is, it interlinks the concepts of strategy, people, and performance. Human Resource Management has always been an underlying theory entitled to align HR activities with the organisation’s performance.
The books speak the language of HR businesses. Moreover, they highly concentrate on factors like key performance indicators (KPIs). Furthermore, it also aims to achieve a heavy return on investment (ROI). As an HR, credibility comes automatically to assessing regular activities.
2. The Essential HR Handbook, by Sharon Armstrong and Barbara Mitchell
Beginners planning to plunge into the HR basics could go for this human resource book. The book is handy and descriptive and covers almost every topic, such as talent acquisition, market opportunities, the future of HR, etc. Furthermore, this book could also be a great pick for experienced HR professionals that will frequently remind them about the best practices in the industry.
3. HR Disrupted: It’s Time for Something Different, by Lucy Adams
The book is centred around HRs and how they need to teach various segments in their life. With the help of this book, the user gets a very different perspective on engaging, interacting, and managing employees.
As the name says, HR Disrupted doesn’t only focus on making changes to the existing system but brings out a brand-new perspective to successfully approach Human Resource Management (HRM). HR professionals will learn a thing or two about certain things that will guide them about things they shouldn’t do.
4. Belonging, by Kathryn Jacob, Sue Underman, and Mark Edwards
The authors have displayed the concept of belonging with this excellent HR book. They have aimed to reform diversity to fit well with Belonging. The end goal is to make everyone feel wanted and accepted. It also offers a different insight to individuals who focus on other unnecessary aspects of work culture. Instead, it allows them to make the most of positive organisational culture, which will result in the business’s overall success.
The book is filled with stories, interviews, and tales about growing business leaders. The authors have excelled by offering practical advice that blends with industry standards. The authors’ take on this book outlines many complexities and ways to discard them. So, if you plan to encourage a work atmosphere where people feel wanted, Belonging is a must-read.
5. Strategic Human Resource Management: An HR Professional’s Toolkit, by Karen Beaven
Strategic Human Resource Management is a human resource management book that puts forward the various facets of business culture including you, your business, and your industry.
Some of its sections include talent management, technology, and workforce planning. Moreover, the book also concentrates on broader subjects like personal issues and the importance of self-care and mental health on one’s performance. This book magnifies your perspective on how one can face obstacles by getting rid of them smartly.
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Conclusion
As a human resource manager, there are tons of competencies that one must possess. All these topics, knowledge, and information keeps changing its pace with society, standards, and law. Human resource information could be a lot to process sometimes. Therefore, these HR books could help one learn and evolve a lot in a short span of time. As an HR, mastering its skills could be a continuous process and would need a lot of effort, learning, and openness to dive into the changes. Reading is an art, and many people find it difficult to put their focus on reading. Therefore, audiobooks in such cases could be an ideal choice.
If you are looking to take your career forward as an HR, you can check out the Executive Post-Graduate Programme in Human Resource Management from the Loyola Institute of Business Administration in association with upGrad. The course will assist you in getting along with the work culture and personnel development. This course will walk you through the basics of HR analytics, performance & reward management, and people management.
In addition to getting a grip on the subjects, you will be exposed to 300+ learning and 30+ hours of live sessions. So, if you aspire to become a strategic human resource management, HR Management, HR Analytics, etc., you can easily take up this course.
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Human Resource Management Subjects & Syllabus
As the name suggests, Human Resource Management means managing every employee’s concerns in an organization or company. People working in the HR Management are responsible for ensuring that the organization’s general goal, vision, and values are communicated and give an overarching reason for employees to desire to work for them. These factors must inspire employees and make them feel motivated from time to time.
What are your responsibilities after you enter the Human Resource department?
The HR department in an organization ensures that the rights of all the people working there are protected and that all work is performed effectively. HR managers play an essential part in the recruiting process and take ownership of it in a fully integrated talent management system.
Employee and community outreach are also aspects that come under Human Resource Management. HRs are frequently mentors and part of employee teams that deal with employee engagement initiatives, festive gatherings, etc. They are responsible for staff engagement, interpersonal bonding, employee relationship management, ethical culture, and unity among levels.
Who should enter Human Resource Management?
Are you someone who enjoys collaborating with people and ensuring that they have what they need to succeed? Do you enjoy motivating people and brainstorming methods to make their job or lives easier? Then a degree in Human Resource Management could be ideal for you.
A Bachelor’s degree in HR management or a similar discipline, such as business management, is usually required for anyone intending to enter this profession. A Master’s degree in business administration, human resources, or labor relations may be needed for advanced workplaces. Although a special certification isn’t generally required to pursue a career in HRM, learning HR subjects professionally can help candidates stand out, and certain companies need it.
Human Resource Management Subjects & Syllabus
Human Resource Management or MBA in HR is a speciality aimed to generate HR specialists who can manage an organization’s personnel. Every company has its values, beliefs, conventions, working language, processes, and methodologies. The HR Department of any company or organization is in charge of cultivating the company’s culture among workers and acquiring and keeping the finest employees. HR experts are one of the most important contributors to a company’s development and survival.
MBA in Human Resources provides skills and training in these areas, allowing a professional or a group of professionals to secure the best possible outcomes for workers and companies. It is one of the most in-demand degrees these days, as every company needs qualified personnel to handle this critical function. After obtaining an MBA in HR, one can apply for various positions that pay well.
Usually, there are four semesters or terms in this course at every recognized university. The Human Resource Management syllabus involves leadership, values, employment planning, recruiting and selecting employees, training and compensating them, and evaluating their performance. It holds the power of majorly influencing the corporate culture and norms.
The course content assists students in learning more about human resources and their relevance, as well as how they function. This curriculum covers a broad range of topics for the student to understand the material and achieve a high score to advance in their career. The major goal of Human Resource Management is to familiarize students with HRM fundamentals. The topics covered in this course include a wide range of HR subjects and functions.
The MBA in Human Resource Management subjects list may be divided into two categories: core and optional. Internships, industrial training, field study, and workshops are all important components of this programme. Students can select optional classes depending on their interests, future job ambitions, or educational objectives.
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Core Subjects
Legislation on Labor Relations and Industrial Relations
Environment of Business
Management of Human Resources
Strategic Planning
HR Audit and Human Capital Management
Planning and Development of Human Resources
Information System for Human Resources
Each semester includes certain optional classes in addition to core subjects. Students can select electives from a variety of alternatives supplied by their university. Below mentioned are some of the elective subjects.
Elective Subjects
Advertising Management
Training and Development
International Human Resource Management
Advanced Manpower Planning
Organizational Change and Development
Human Resource Management in Service Sector
HR Issues in Mergers & Acquisitions
Is Human Resource Management worth it?
HR managers will be in high demand as businesses continue to expand their operations and comply with the federal government’s quickly growing employment legislation. As a result, the Bureau of Labor Statistics estimates that the employment of human resources managers would expand at a pace of 13 per cent, resulting in the creation of 13,600 new positions by 2022. A bachelor’s degree can also be utilized as a stepping stone to graduate school, leading to even better work opportunities.
According to the Bureau of Labor Statistics, management employment is expected to expand at a rate of 9% over the next ten years, a rate higher than the average for all occupations. Training and development specialists, labor relations experts, management analysts, human resources managers, and pay and benefits managers are all typical jobs in this industry.
If you’re ready to further your HR career, look for a recognized college that offers the courses you’ll need to earn your master’s in human resources. You can also look up for online courses if you want to complete your certification or diploma from the comfort of your home. upGrad provides various HR Certifications that you might opt for if you want to build a career in Human Resource Management.
Check out Professional Certificate Programme in HR Management and Analytics course by IIM Kozhikode in association with upGrad. Understand the latest trends of the industry, apply analytics and get the best training on human resource management from the faculty of IIM Kozhikode. You will also receive a certificate from IIM Kozhikode at the end of the course which will open a door of numerous opportunities for you.
What exactly is Human Resource Management?
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HR Management Made Easy Using 15 HR Tools and Softwares
How many times have you thought, “Oh! I wish someone would do this scheduling and organizing things for me”? And just imagine if we really had a solution for it and it’s just a click away. That sounds wonderful, doesn’t it? That’s the reason why you should be using HR software.
HRs are the pillars of any organization. They are responsible for making critical decisions and ensuring the welfare of the organization. More than 80% of HRs feel that using HR management software improves employee experience. HR Software tools help in management, communication and organization help to automate and optimize the tasks of HRs.
Popular HR Tools & Softwares
1. monday.com: It is a cloud-based project management software that helps in referral tracking, creating recruitment forms, generation of employee performance reports, etc. It is considered to be one of the best tools for all-in-one project management including HR. It provides a visual representation of employee tracking and team collaboration.
It is easy to build workflows using this software. The workflow includes dashboards, views, integrations, apps, documents, etc. It has 4 different pricing plans based on the type of software and the purpose it serves. Pricing plans range from around $39/month to $799/month based on the type of software and number of users.
2. BambooHR: It is software that helps in tracking, evaluation and measurement of employee performance. It’s suitable for medium-sized businesses. It maintains employee records, creates powerful workflows, provides a powerful applicant tracking system and ensures smooth onboarding creating the best experience for the employees. It is scalable too.
It consists of a centralized database that stores the employee details and their tracking is done by using an Application Tracking System (ATS) and Human Resource Information System (HRIS) modules.
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3. Hibob: Hibob provides an easy to use, learn and navigate interface. It provides features starting from payroll management to team collaboration and comprehensive workflows. Along with these, it also provides a feature called “shoutouts” that helps the employees exchange funny posts and ensures an interactive and lively environment.
Hibob works on a “pay-as-you-use” basis. It is a cloud-based human resources management software. It helps to maintain a competitive and progressive company culture. It focuses on club management and performance management as well. It is a very secure software and it follows ISO-27001 standards.
4. OnPay: OnPay focuses on payroll system management. It helps to carry out payments without physically going to the bank and also automates the tax calculations. It also processes W-2 and 1099 forms. In addition to payroll management, it does background verification of employees and document management. The pricing plan has a fee of around $36/month and increases by $5/month based on the number of users. It was also recognized as the best payroll software for small businesses in 2020.
5. Greenhouse: Greenhouse is a software tool specifically designed to ease the hiring process. It provides a range of services from preparing job boards, hiring and onboarding. It helps to promote diversity in the organization by sending anonymous push notifications.
The most unique feature about Greenhouse is its adaptability and the ease with which it can be integrated with other applications. It ensures privacy, employee feedback management and complies with General Data Protection Regulation (GDPR) policy.
6. SageHR: SageHR is a software that has 6 modules each for a specific purpose. These include recruitment, scheduling, timesheets, leaves, expenses, reporting, etc. It is a cloud-based software that can be integrated easily with other softwares like Slack. Companies like Deloitte, Twino, AirBaltic, etc., use SageHR as their HR management tool. The starting plan is around $14/month per employee. It has flexible pricing which is dependent on the module used.
7. Freshteam: Freshteam is a software tool that helps to streamline, manage and speed up the tasks of a HR. It was developed by Freshworks. It also gives suggestions to the recruitment team regarding selection of resumes, interview scheduling, assessment management tools, etc. It is very flexible and has open functionalities. SAP, moneycorp, Pharmeasy, etc use Freshteam to automate their hiring process. The pricing plan ranges from $50/month to $200/month.
8. When I Work: When I Work is a time clock app that digitizes attendance tracking, employee scheduling, payroll processing, etc. It emphasizes the shift to digital timesheets from the age-old system of using time card papers. It is unique due to its auto-scheduling feature. It takes care of all the tasks from hiring, onboarding, etc till the retirement, termination, etc. of an employee. One can use their mobile to clock in and out by integrating their mobile to the actual time clock. The pricing plan is between $1.50/month to $2.25/month.
9. Reviewsnap: Reviewsnap was built mainly for performance evaluation and management. It ensures 360-degree feedback by providing features such as notetaking and journaling. It also provides review templates, visual reports, helps in goal setting and generates reports. The pricing plan is around $291/month. GroupHealth, MINCO, USA Football are some of the organizations that use Reviewsnap.
10. WorkBright: WorkBright is software that ensures a smooth onboarding process of the employees and maintains their data in a neat and documented format. It’s cloud-based software. The application process includes filling up forms that applicants can do online itself.
It collects, organizes and stores data in a database. The payment pricing is scalable here and the price varies based on the number of people being hired using this software and their performance. Some of its elegant features are online forms, E-signatures, photo upload, transcribing, etc.
11. Trakstar: Trakstar is a software that keeps track of employee training management, performance monitoring of employees, etc. It helps the HRs to hire smart and talented workforce. The goal of this software is to achieve long term objectives by fulfilling short term goals. TaskRabbit, TiVo and Dole are some of the organizations that use Trakstar. It creates a growth-driven environment for the employees and can be easily integrated with other HR tools like SageHR, Slack, BambooHR, etc.
12. Pinpoint: Pinpoint is a software that helps to create job ads, track applications, and hire the right candidates. It provides a centralized system for application tracking and automates interview scheduling. It also provides a platform for better interaction with the candidates during the hiring and onboarding process. It works on 3 principles: attract, hire and retain. They offer growth and enterprise plans. The growth plan is £5,000 annually. It increases the hiring rate by almost 40%.
13. Deputy: Deputy is a cloud-based software that uses AI for auto-scheduling, sends notifications before meetings, tasking, leave management, etc. It is used in many industries like health care, logistics, hospitality, management and many more. It records the clock in and clock out time of the employee and automatically generates the timesheets. Team collaboration is the objective of this tool. The pricing plan of this tool ranges from $2.50/month to $4.50/month.
14. Recruiterbox: Recuiterbox is a software that deals with the automation of the hiring process. It also maintains some standards or performance metrics for evaluation and smooth running of operations. It also provides a centralized communication hub. It is currently part of Trakstar itself. The pricing plan ranges from $199/month to $309/month.
15. Paycor: Paycor is a unified HCM platform. It’s a HR cum payroll software. It helps in talent and workforce management. It has built in analytics and reporting tools. Organizations like Pure, Seaway, Wendys make use of this software.
If you’re interested in pursuing a career in HR, check Professional Certificate Programme in HR Management and Analytics course by IIM Kozhikode in association with upGrad. Understand the latest trends of the industry, apply analytics and get the best training on human resource management from the faculty of IIM Kozhikode. You will also receive a certificate from IIM Kozhikode at the end of the course which will open a door of numerous opportunities for you.
HRs play a vital role in any organization. They are responsible for coordinating and hiring the right candidate. They need to keep in mind both the welfare of the candidate and the company. Human Resources Management software tools help them to automate and speed up this process. Some of these have been listed here. Choosing the right software for the organization keeping in mind the requirement, use cases and pricing, will surely improve productivity and performance.
Read Moreby upGrad
14 Sep'225.32K+
Top 10 Human Resource Challenges in 2024 & How To Solve Them?
What is Human Resource Management?
Human Resource Management involves recruiting employees, imparting training, providing adequate compensation, ensuring their safety, etc. Human Resource Managers act as a link between the organisation and employees, informing the employees about the goals set by the organisation and taking complaints of employees to the management.
What are the roles and responsibilities of Human Resource Managers?
Human Resource Management is quite an exciting field. The role and responsibility of being a Human Resource Management can be described below.
1. Hiring and training of new employees
One of the main jobs of HR Managers is to recruit new talent into the company. They decide on the number of rounds of selection procedure to be conducted before the final selection of the employee. They then train employees in their respective jobs for which they are hired.
2. Providing incentives to the employees
It is the duty of the HR Manager to decide upon the perks and incentives to be offered to the employees for their work. It motivates the employees to do even better and enhances the company’s growth.
3. Providing valuable feedback to the employees
HR Managers give valuable feedback to the employees on the quality of the work performed. It enhances the efficiency of employees and motivates them to do better the next time.
How to become an HR?
HR is becoming a famous career path due to its excellent career opportunity and steeper learning curve.
The steps to becoming an HR are given as follows.
Step 1: Earning a Bachelor’s degree-
Getting a Bachelor’s degree is necessary before venturing out into Human resources. However, it is not necessary to get a degree in Human Resources; degrees in any related field, such as Finance, and Management, are sufficient to enter into the field of Human Resources.
Step 2: Obtaining work experience:
A relevant work experience always adds weightage to your resume and increases your chances of getting hired.
Obtaining a Master’s degree is not compulsory but can act as an added advantage in your career. It also strengthens your knowledge and increases the chances of you getting hired.
Top Human Resource Challenges in 2022
1. Prioritising mental and physical well-being
With increasing awareness regarding physical health and mental well-being, the need for aspects other than monetary compensation will have to be taken care of by the companies, some of which include workplace safety, manageable levels of stress, shorter working hours, etc. It will be a challenge for HR managers to create a conducive environment for work and maintain the same revenue levels as before.
2. Getting the right talent at the right time
It is becoming increasingly difficult for companies to fill vacant positions with talented and able individuals. With many employees resigning, hiring people in a shorter period is an arduous task for the companies.
3. Building critical skills
According to the report by McLean & Company, many industries are experiencing a skills gap. HR managers need to impart skills training to the new employees to make them adept at their job.
4. Having excellent future leaders
There is a shortage of excellent leaders in the industry. Having great top management is essential in ensuring the growth of the company. HR needs to have strategies to conduct training programmes for the top-level management to equip them with the desired skills.
5. Improving Diversity and Inclusion
Creating an inclusive environment is one of the topmost HR issues of 2022. Diversity, Equity, and Inclusion should be given preference by the HR managers in 2022.
6. Work from home
As many companies, after the pandemic, are giving employees the option to work from home, it is becoming necessary for the managers to set up remote work. They will focus on optimising employees’ productivity and maintaining the revenue as before.
7. Ensuring great experience for the employees
Employees nowadays prioritise a healthy working experience, opportunity for growth, and monetary compensation. It becomes the responsibility of the HR managers to ensure that employees stay in the job by thinking of ways to enhance their job satisfaction.
8. Improving change management
Implementing organisational changes on a large scale is not an easy task. The pandemic has brought many changes in the existing organisational structure, such as a hybrid work mode. It is the responsibility of HR to ensure that the change is carried out smoothly in the organisation.
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9. Identification of skills needed in the near future
HR teams create training programmes to equip the employees with the desired skills. They need to identify the skills that are currently in demand and will be in demand in the near future and prioritise the others. This will help save time and resources for both the organisation and employees.
10. Looking for efficient training practices
It becomes the responsibility of the HR managers to look for efficient training methods to teach employees new skills in an efficient manner. This is necessary so that the employees evolve with the evolving nature of the business.
If you are interested in making a career in the field of Human Resource Management, you can check out the Executive Post-Graduate Programme in Human Resource Management offered by Loyola Institute of Business Administration (LIBA), the third-ranked college in the country. It provides you with a great learning experience with the help of live sessions, case studies, and assignments. There are also weekly doubt sessions and practical projects to help you clear your queries and enhance your understanding.
Human Resource Management has seen a significant rise in popularity in recent years. Due to the incorporation of new companies and expansion of the existing ones, there is an increase in the role of HR managers. The employment of Human resource Managers is projected to grow by 9 per cent in the decade from 2020-to 2030. Hence, youngsters prefer the role for the high monetary compensation and great professional scope in the future.
Read Moreby upGrad
15 Sep'225.21K+
HR Resume Examples With Samples of 2024
Human Resources Management is an evolving field. If you’re looking for a job in HR, check out these HR resume tips before you apply.
The world today is brimming with opportunities. You just need to weigh your strengths, weaknesses and interests to decide upon the direction you want to move forward into the future. There are myriad career paths available that offer great scope for your future—one such career path which offers lucrative opportunities in Human Resource Management.
A company is backed by its people. Having highly efficient human resources can take the company to great heights. With the growing number of companies getting incorporated in the country, HR Management is currently in huge demand. Companies are looking for efficient human resource managers who can induct great talents into the company.
What is Human Resource Management?
Human Resource Management is a process of hiring, selecting, providing training, evaluating the employees’ performances, ensuring safety, overseeing the worker’s policies, maintaining relations with trade unions, etc. Human Resource managers are responsible for taking the overall care of the company and ensuring that there is a free flow of communication among different employees and between the leaders of the company and employees.
What are the roles and responsibilities of a human resource manager?
Human Resource Managers are given many responsibilities, some of which are mentioned below-
The hiring of employees-
One of the first and foremost tasks is selecting the people joining the companies for various positions. They post advertisements for the company’s vacant positions and kickstart the selection procedure. They decide the number of rounds the interview has to be conducted. Firstly, they sort the application based on the resume and then take the further selection rounds, which comprise interviews, group discussions, etc.
Training of new employees-
The selected employees are trained in the particular tasks they will be assigned. The employees get familiarised with the company’s culture, meet their colleagues, managers, and get their foothold strong in the company.
Evaluating employee’s performance and providing feedback-
It becomes the responsibility of the human resource team to evaluate the employee’s performance and provide them with valuable suggestions and feedback.
Providing perks to the employees-
The employees have to be rewarded for the efforts they put in and the role they play in the company’s success. Human resource managers decide upon the employees’ benefits based on their performance. Also, they oversee whether they have achieved the targets.
How to become a Human Resource Manager?
Due to the many job opportunities available in the field of human resources, it is becoming a popular career choice for youngsters. The steps for becoming an HR manager is listed below-
Step1- Earning a Bachelor’s degree-
It is necessary to have a Bachelor’s degree in either Human Resources or any related field such as Finance, Management, education, etc., to enter the world of human resource.
Step 2- Obtain relevant work experience-
Having work experience in a related field such as Human Resource Specialists, Training and Development Specialists, will be an added advantage if you wish to become a human resource manager.
Having a Master’s degree can be an added advantage while applying for the roles of an HR manager. The Master’s degree strengthens your theoretical knowledge and makes you a desirable candidate for the role in human resources.
Skills you require as a Human Resource Manager-
Human Resource Management requires you to be adept in many interpersonal skills apart from technical skills such as-
Communication skills-
An HR works as a mediator between the company and the employees. They communicate the company’s plan and requirements to the employees employees’ needs and complaints to the companies. Due to this reason, good communication skill is a must-have for prospective HR managers.
They should be good with numbers-
The work of an HR manager also requires crunching numbers, deriving insights from the data, among many other things. Hence, HR managers should have good knowledge of data analytics and should be good with numbers.
They should be a team player-
As the job of an HR manager entails dealing with employees and collaborating with them to complete the tasks on time, having a team spirit becomes a compulsory requirement.
The first step you take while applying for any job is to send your resume to companies while applying for the required job position. The majority of the companies go for resume selection as the first step of the hiring process. According to the statistics, recruiters just take 7 seconds to look at your resume for accepting or rejecting it. Hence, it becomes essential to have your resume in a top-notch way. Your resume should make you stand out among the sea of applicants applying for the same job.
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Tips to make an excellent resume for the HR role-
The headline of your resume should be clear and concise. It should clearly give all the essential information, such as name, email ID, contact number, and LinkedIn profile.
Mention the name of previous companies you have worked with and give a short bulleted description of the roles you have performed there.
Mention your achievements that seem essential for the role you are applying for.
Highlight important keywords related to HR.
Don’t fill your resume with unnecessary details. Mention the points you feel will be essential for the role you are applying for.
Conclusion
Human Resource Management offers an exciting career with a broad scope and high growth future possibilities. This is the reason for the increased preference for HR roles among job seekers. Human Resource Managers are responsible for hiring and training employees, which creates experienced and efficient teams who can complete the assigned tasks properly and contribute to the company’s growth.
Resume Sample
SATWIK RASTOGI
HUMAN RESOURCES
CONTACT
satwikrastogi@gmail.com
8934532982
New Delhi, India
EDUCATION
Bachelor of Arts in Human Resource Management
University of Delhi
2010 – 2014
SKILLS
Compensation & Benefits
Payroll Performance Management
CAREER SUMMARY
Human resources professional with 7 years of experience in conducting interviews, overseeing the recruitment process, and devising compensation plans. I am looking forward to an opportunity as a well-rounded HR manager at an established company.
WORK EXPERIENCE
Human Resources Manager
March 2018 – current / New Delhi, India
Led new recruitment processes for 100 new full-time hires
Administered company-wide compensation and perks plans
Human Resources Manager
January 2015- Jan 2018 / New Delhi, India
Provided guidance on employee relations.
Managed the company’s staffing, skill training, and organizational structure,
If you are interested in making a career in the field of Human Resource Management, you can check out Professional Certificate Programme in HR Management, and Analytics offered by IIM Kozhikode in association with upGrad. You can learn all about Human Resource Management from the esteemed professors of IIM Kozhikode. It also provides you with a fantastic opportunity to interact with the alumni network, 1-on-1 coaching with the industry experts and discussions with your peers.
Read Moreby upGrad
19 Sep'225.84K+
Top Career Opportunities in HR You Should Pick From
The roles and responsibilities of human resource employees have considerably changed in the last few years because organisations have gradually shifted towards a flexible and hybrid working model. Also, with a rise in companies and startups, several new HR roles have been created.
This article lists the top career opportunities in HR as per skills and professional experience.
Top Career Opportunities in HR
Since there are several job roles in the human resource field, it can be pretty challenging to understand the hierarchy and parallel roles in this industry. Therefore, let us see the hierarchy of HR jobs in India and the list of careers in human resources that are the most sought-after.
Entry-level HR Jobs
The following are some of the most popular HR jobs for freshers or early-level candidates with a post qualification experience (PQE) of 0-3 years.
1. Human Resource Executive
This is the most popular HR career opportunity for freshers. Large companies hire several human resource executives whose primary responsibilities are to staff and onboard employees, send employee contracts, approve employee leaves, review the performance of employees, and prepare periodical reports. The average salary of a human resource executive or HR generalist is ₹388,417 per year.
2. HR Assistant
HR assistant is a junior-level position for an HR executive. They assist in overall HR processes, communicate with employees, complete administrative work, post job descriptions on various recruitment websites, reach out to candidates, explain hiring and onboarding policies to candidates, and filter potential employees. The essential skills required for the job of an HR assistant are employee relations, recruitment, Microsoft Office, and administration. The average salary of an HR assistant in India is ₹296,831 per year.
3. HR Analyst
The role of an HR analyst is more on the technical side. They use various techniques, strategies, and software tools to extract market data for the recruitment team. This helps organisations get better market information on relevant skills, new job opportunities, and salary standards in the industry. The average salary of an HR analyst in India is ₹484,736 per year.
Mid-level HR Jobs
The mid-level HR jobs are primarily offered to HR professionals with a PQE of 4-8 years.
4. Recruitment Manager
A recruitment manager in the HR team is responsible for hiring employees for the organisation. They prepare the job description, review applications, interview candidates, negotiate salaries, and send offer letters/employee contracts to ensure a smooth recruitment process. They are experts in evaluating candidates and leading the recruitment and training processes in a company. The average salary of a recruitment manager in India is ₹940,821 per year.
5. HR Consultant
HR consultants are professionals hired by organisations to help frame policies for the workplace and improve the relations between the employers and employees. The average salary of an HR consultant in India is ₹481,373 per year. Essential skills for HR consultants include organisational development and employee relations.
6. Human Resources Manager
Unlike recruitment managers, HR managers manage overall HR processes like preparing and managing policies at the workplace and employee benefit schemes. They also deal with employee complaints at workplaces, conduct inquiries, and suggest appropriate steps for resolution. Essential skills for HR managers are people management, recruitment, and employee relations. The average salary of a human resources manager in India is ₹697,284 per year.
Senior-level HR Jobs
The senior-level HR Jobs are offered to professionals with 8 to 10 years of experience in this field.
7. HR Director
HR directors are senior professionals in the company that take crucial HR decisions. They handle complaints made by employees related to employee payroll and benefits. HR directors are also responsible for training the staff. The average salary of an HR director in India is ₹2,793,779 per year. Their essential skills include organisational development and team management.
8. VP Human Resources
This is the highest position in the HR job hierarchy. Human resource vice presidents serve as the head of the HR team and lead a team of many HR employees. They oversee employee contracts, ensure legal and regulatory compliances and policies at workplaces, and head discussions and team meetings.
HR vice president overlooks gratuity, bonus, and other employee benefit schemes. They may sometimes act as a line of communication between the contractors or workers and the key managerial personnel of a company at the time of strikes or lockouts by workers. The average salary of a vice president in human resources in India is ₹3,109,987 per year, according to PayScale.
Specialised HR Jobs
The following are some of the most popular HR jobs that require a special skill set:
9. Compensation and Benefits Manager
A compensation and benefits manager analyses an organisation’s employee remuneration and benefits policies. They ensure that all employees are given fair salaries, bonuses, retirement benefits, etc.
A compensation and benefits manager works with other HR professionals in the company to ensure that salaries, bonuses and employee benefits are at par with the industry standards. They also analyse the standard pay in the market for various roles. The average salary of a compensation and benefits manager in India is ₹1,591,061 per year.
10. International HR Associate
The role and responsibilities of International or Global HR associates are similar to those of HR associates. However, they are generally hired by recruitment agencies or consultancies to find candidates globally for mass recruitment in companies. The average salary of an HR associate in India is ₹320,265 per year.
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Professional Certificate Programme in HR Management and Analytics
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11. Training and Development Manager
It is essential for organisations to periodically arrange workshops or seminars for their employees’ upskilling and career development. A training and development manager is responsible for overseeing that all the employees receive proper training throughout their career with the company.
Training and development managers may also mentor employees individually for higher roles within the company. They also oversee supervisors’ performance, approve the budget for training workshops, head training programs, etc.
The average salary of a training and development manager in India is ₹901,356 per year. The most popular skills for training professionals include people management, training management, and organisational development.
12. HR Entrepreneur
This is an interesting career path in the human resources field. Leadership is an essential skill for HR professionals, but entrepreneurship is a level up. HR entrepreneurs must understand the company’s goals or objectives to frame appropriate policies for employees. They must possess an entrepreneurial mindset to help an organisation grow. HR entrepreneurs do not delve much into technical HR roles like staffing. Sometimes, HR entrepreneurs may work in the capacity of a business partner.
Conclusion
Human resource professionals play a crucial role in the growth of an organisation because they hire the right talent and invest in upskilling their employees.
However, with the advancement of technology, the trends in the HR sector are changing rapidly. Organisations expect HR professionals to be proficient in human resource management (HRM) software and data analytics.
So, advanced know-how of HRM tools can make you eligible for senior-level career opportunities in the HR field. You can pursue a Professional Certificate Programme in HR Management and Analytics from upGrad to enhance your skills and get better job opportunities.
Read Moreby upGrad
19 Sep'225.38K+
What is Informal Communication in the Workplace?
Communication has always been the key to building great relationships. Be it among individuals, among co-workers or between the boss and the subordinates, having unhindered channels of communication opens up many doors of opportunities. It gives you exposure to different ideas and stories, and fills you up with the zeal to expand your horizons. Effective communication in the organisation has benefits for both employees as well as the organisation. Statistics show that if employees felt appreciated and heard, they would feel 4.6 times more motivated and produce quality work.
There are many categories of communication. The 2 broad categories of communication are formal and informal communication.
Let’s look at both of them in detail.
What is formal communication?
As the name suggests, formal communication is the flow of information in pre-defined and proper channels. The information follows a hierarchical flow and conforms to the organisation’s well-defined official norms and regulations. The communication is on point and is passed with the help of legalised notices, meetings scheduled on specific topics, official reports, letters, reports, emails, to name a few. A proper line of formal communication in organisations is a must as it makes the flow of important information much more effortless.
What is informal communication?
Informal communication is a type of communication that does not follow any hierarchy and flows in any direction without any constraints. Examples of informal communication include off-work get together of employees, communication with families, unconstrained communication between the manager and their subordinate, etc.
What is grapevine communication?
Informal communication is also known as grapevine communication. This is because the information branched out in all directions of the organisation like a grapevine.
Informal or grapevine communication can be segregated into different types given below:
Single Strand Chain-
The single strand chain is a type of communication where the information travels in a single chain. Person A says something to B, who says it to C, who passes it on to D, and this goes on and on, and ultimately everyone in an organisation gets to know about the information. As the information passes through different people, the chances of distortion are significantly increased.
Gossip Chain-
Here, one person, A, tells the information he has to many people at once. A circle like a figure is formed with the active speaker, A is in the middle of all other people listening to his messages.
Probability Chain-
Here, the communication chain is formed randomly without following any set pattern, unlike the previous two. Here, A can inform B, who can then convey it to many different people. These people can then pass on the information to either a single person or a group of people.
Cluster Chain-
Here, one person informs something to his close circle friends, who then convey the same to their circle of selected trustworthy people and so on.
Why is informal communication needed in the workplace?
Informal communication at the workplace has been a topic of debate for a long time. Many employers seem to harbour the view that informal communication in the workplace hampers employees’ productivity, while many others seem to contradict these beliefs and feel that fostering personal relationships with fellow employees break the professional ice and make the work go smoother.
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Professional Certificate Programme in HR Management and Analytics
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Here are some points detailing the importance of grapevine communication in the workplace.
It makes people comfortable with each other-
When people know each other well, they tend to coordinate better. The positive results of the coordination are visible in the group projects they work upon together. It benefits the organisation in the form of quality output if the employees share a great camaraderie.
It gets the work done-
If employees care about each other, they help each other manage their workload. For example, suppose A has to take an expected half-day leave, their good friend, B, can help them with the workload. This gets the work done in time which is beneficial for both the employees and the organisation. Also, it instils a sense of having a support system in employees, which increases the company’s retention rate.
Boosts the morale of employees-
Friendships can be formed irrespective of professional seniority. When employees at the junior level feel demotivated or overburdened, their experienced friends give them valuable advice to make them feel better.
Valuable feedback-
Having friends at the workplace leads to professional self-improvement. Friends can give each other honest opinions and feedback on the work performed, which will help them work upon the shortcomings and improve.
Saves time-
The flow of information through formal channels takes time and delays the process. If the information can be communicated informally first, it leads to faster action of employees and completion of work earlier. Informal communication is much quicker than formal communication in this regard.
Increases productivity-
Working with people you know well and are comfortable with makes the job comparatively easy. It instils a sense of belongingness in employees, making them happier and more productive.
Has a positive impact on the mental health of employees-
Employees don’t feel as burdened by work as they have their friends around them. They can take a breather from work during coffee or lunchtime and talk with their friends. This helps them have an excellent work-life balance and hence good mental health.
Companies are becoming aware of the need of having a conducive, stress-free environment for the employees to work in. Hence, many professional avenues are being created for the sole purpose of creating a positive work culture in the organisations, one of which is human and resource management.
If you are interested in making a career in human resource management, you can check out the Executive Post-Graduate Programme in Human Resource Management offered by Loyola Institute of Business Administration, the third-ranked college in the country in association with upGrad. You will get access to live classes, practical projects, case studies and doubt clearing sessions. Additionally, you will also get the benefits of the vast alumni network of the Loyola Institute of Business Administration. The course will help you gain knowledge in the field of Human Resource Management and provide you with great opportunities in the area.
Communication has always been the solution to interpersonal problems. It saves time, effort and energy for the parties involved. Companies have now realised the power of informal communication in fostering relationships between employees. It increases employee retention and thus helps the companies in enhancing the revenue. The career path of Human Resource Management has enormous potential, and the employment opportunities in the field will only increase in the coming years.
Read Moreby upGrad
19 Sep'22