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Who is Affiliate Marketing Manager? List of Roles and Responsibilities

Updated on 26 October, 2022

12.95K+ views
8 min read

When it comes to the essential skills for becoming an affiliate marketing manager, many of the same skills that are required for other marketing positions apply. It’s a big part of the job to motivate and encourage others to succeed, set goals, and achieve those goals. It’s just as important to be able to delegate as it is to have someone else do the work and to be able to communicate and persuade others to follow your lead effectively.

Learn digital marketing courses online from the World’s top Universities. Earn Masters, Executive PGP, or Advanced Certificate Programs to fast-track your career.

You’ll have no trouble finding out who is an affiliate marketing manager – a rewarding career in the same field if you possess these skills.

Roles and Responsibilities of Affiliate Marketing Manager

A successful online business relies heavily on affiliate managers. You should understand who is an affiliate marketing manager is, and the related responsibilities that can be filled within it, whether you are new to internet marketing or have been doing it for a long time.

Primarily, affiliate marketing manager roles and responsibilities are as follows:

1. Give Outstanding Customer Support

 An Affiliate Marketing Manager’s top priority is customer service. In today’s competitive business world, affiliate marketing manager roles provide the best possible customer support. As an affiliate marketer, your primary goal is to direct qualified and motivated traffic to your merchant’s website. To assist you in this regard, you will be responsible for handling customer requests and queries in a friendly manner. Make sure you can handle both qualified and unqualified traffic if you’re an affiliate marketing manager.

2. Manage Consumer Market Agreements 

An individual who is an affiliate marketing manager professionally assists a company in advertising a client’s products and services via web and print media promotion and marketing. A professional who negotiates with clients on their behalf manages their business and directs their activities while keeping the client’s best interests in mind is known as an affiliate marketing manager.

Affiliate marketing manager roles include responding to customer inquiries, generating effective sales leads, tracking customer conversion, and streamlining promotional activities. The marketing manager’s job is to devise strategies for the company’s growth.

3. Manage the Scheduling, Supervision, and Closure of Business Deals 

An Affiliate Marketing Manager is a person who is in charge of all the accounts, from creation to deletion. This person tracks all transactions, and he has complete access to all reports. Those who doubt his job should know that he is heavily involved in all the actions taken by his team.

An Affiliate Marketing Manager manages your entire affiliate marketing campaign. There is a massive demand for such jobs today, as people need to know what is going on in their business. The position of an affiliate marketing manager fills the gap perfectly.

4. Work in Collaboration Teams to Fulfil the needs of affiliates 

The promotion of affiliates and all of their products is the responsibility of an Affiliate Marketing Manager. They can be a single person working alone. Although, some people have successfully built large affiliates and even developed affiliate networks that sell their products. They collaborate with companions to help them find prospects and then assist them in developing marketing campaigns.

The job of an Affiliate Marketing Manager in most companies entails overseeing the company’s affiliate programs. An Affiliate Marketing Manager works with various affiliate teams to help them find prospects, test campaigns, and make money.

5. Organise activities such as email promotions and blogs 

An Affiliate Marketing Manager helps the affiliates grow their business by giving them the tools they need to promote their products. They can start using email campaigns and blogs, which are both free, and provide them with a way to inform people about new products and affiliate marketing opportunities. As an Affiliate Marketing Manager, their goal is to expand the affiliate program and help customers find excellent products and services.

6. Suggest process enhancements boost sales 

An Affiliate Marketing Manager is in charge of the day-to-day operations of an affiliate marketing website. He or she knows how to optimise the search engine optimisation (SEO) process to boost its website’s revenue. As a result, they should be well-versed in the necessary keywords and link-building techniques to improve the promotion process and increase revenue.

To do this job well, one must be familiar with all aspects of the current online world. Apart from that, they should be aware of the strategies that will ensure long-term success, and the various tools marketers use to drive traffic to their websites.

7. Perform research and referrals to find potential customers 

Who are the affiliate marketing manager roles related to customer service via business research and referrals? They carry out the wishes of their customers. If a customer is interested in a new type of widget, your affiliate marketing manager may conduct research to determine where this product is most commonly sold. Your affiliate marketing manager will then contact that company to inform them of your customer’s new product. You both win if that company sells products that are similar to what your customer just bought.

8. Set revenue-increasing marketing and sales targets 

In an online marketplace, the affiliate marketing manager roles‘ establish the affiliate’s goals and objectives. The affiliate marketing manager also decides the nature of promotions, rewards, and payments made by the affiliate. The three pillars of a successful affiliate marketing management strategy are marketing, sales, and commission. When both of these disciplines are in place, you’ve got the best of both worlds.

To put it another way, the three cornerstones of a good affiliate marketing manager are marketing, sales, and commission. The affiliate marketing manager establishes revenue growth goals and budgets for ongoing affiliates and marketing/sales efforts. He also serves as a conduit between the sales team and the affiliates.

9. Make affiliate management training available

An affiliate marketing manager can teach you how to manage your affiliates. They help you gain more exposure and increase the amount of money you earn from your affiliate programs. A company that provides internet marketing training is known as an affiliate marketing manager. They have a lot of experience with internet marketing and a wide range of website niches, connecting with other affiliates steadily.

10. Creates new tactics 

As an affiliate marketing manager, you will be in charge of people, processes, and resources.  You’ll also have to motivate and lead your team to complete tasks or develop new tactics that you’ve assigned to them. Because these individuals perform so much work, managing your team is critical to your company’s success. They’ll also be responsible for giving you feedback on your strategies and the work you’ve done to improve them. It is your responsibility as the affiliate marketing manager to ensure that these individuals carry out their duties.

11. Keep up with the latest trends and search for new opportunities 

To be successful, an affiliate marketing manager must keep up with the latest tips and techniques. Keeping up with what’s going on should be their motto, whether they’re working for someone else or themselves. They are also better able to recognise and seize new opportunities as a result of this.

upGrad’s Exclusive Digital Marketing Webinar for you –

Interested in Digital Marketing? Watch our Webinar with Q&A Sessions

12. Schedule and organise trade shows 

An affiliate marketing manager’s job is to keep the whole show running smoothly. The marketing manager must coordinate and organise the various elements of the affiliate marketing campaign, such as lead generation, sales teams, and display booths, for the drive to be successful.

13. Work with the management team 

To build, grow, and maintain affiliate sales organisations, an affiliate marketing manager collaborates with a management team and key associates. Independent contract marketers and affiliate sales managers create and manage these businesses backed up by a group of talented and experienced affiliate marketing experts.

These individuals collaborate to put in place the strategies, products, and services that lead to increased sales and profitability for their client’s businesses. A successful affiliate marketing manager role is to collaborate with their marketing team and key suppliers to develop new, innovative sales strategies. These experts pool their knowledge to develop strategies that benefit their clients’ businesses, which helps consumers.

Final Thoughts

To become a qualified Affiliate marketing manager, you must first complete an introductory course from upGrad to develop additional skills in helping you achieve your goal of becoming a qualified Affiliate marketing manager.

The program of upGrad’s primary goal is to teach you about various affiliate marketing manager roles, online marketing methods and strategies. This program will provide you with an understanding of how online marketing works. The entire course is created and conducted by industry experts with years of experience in internet marketing.

If you are curious to get into the world of digital marketing, check out MICA & upGrad’s Advanced Certificate in Digital Marketing and Communication. Become an expert in email marketing, social media marketing, content marketing, branding, marketing analysis, and PR.

So, if you want to start an online business, you should enrol in upGrad’s course to learn everything about an affiliate marketing manager. After all, your company must make a healthy profit!

Frequently Asked Questions (FAQs)

1. What is affiliate marketing and how does it work?

Affiliate marketing is quite unlike other types of marketing. Based on this method, the company awards its associates a predetermined commission only when the marketing effort is converted into a sale. The company entrusts the affiliate with the responsibility of identifying potential customers, creating awareness and marketing the product and rewards the associate with profits for their effort.

2. What are the responsibilities of an affiliate marketing manager?

An affiliate marketing manager handles a wide repertoire of responsibilities including providing customer service to retain clients, assisting companies in their marketing agreements, managing business deals from their inception to closure, collaborating with other affiliates, putting forward data and suggesting improvements to improve sales and much more...

3. What are the skills required to pursue a career as an affiliate marketing manager?

An affiliate marketing manager, in addition to in-depth technical knowledge of the subject is expected to possess strong management skills, excellent problem solving skills in addition to strong communication and leadership skills.



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The difference between good and great is never the hard and sharp skills which can be measured and quantified, it is always the softer, rounded and scruffy stuff which is tough to learn, unlearn and asses. Ironically, the hard is easy and soft is difficult. An un-shakeable rockstar digital marketer is not just made up of data, analytics, optimization, tools, impressions, clicks and conversions. He is made of rigor, curiosity, intuition, persuasion, adaptability and negotiation. Doesn’t sound like a chapter from organizational behavior 101? Well, it does and it is the what great marketers are made of. No, he is not made of dimensions which can be measured through the spider web charts. Learn digital marketing courses online from the World’s top Universities. Earn Masters, Executive PGP, or Advanced Certificate Programs to fast-track your career. The difference between a good and a rockstar digital marketer are the soft skills which can’t be put in a spreadsheet. So, here’s how these soft skills can future proof your digital marketing career and transform you into a digital marketing Rockstar: 1. Endless Curiosity The future belongs to the curious and a digital marketer needs to have the hunger to learn more, ask more questions and be curious about everything happening in the marketing world. The pace at which technology is evolving and communication modes and mediums are changing you run the risk of being irrelevant in no time. If you were an SEO expert in 2005 and you haven’t kept up with the pace of the changing landscape, it is highly possible that you are out of your job right now. If you were a social media marketer 5 years and you haven’t bothered to move beyond likes and vanity metrics, you would probably not be of any use to brands anymore. Be curious, learn new things, spot and explore opportunities to deliver superlative results for your business. 17 Essential Digital Marketing Skills for 2017 Pro Tip: Use Feedly, Subscribe to 10-15 blogs on areas which interest you within marketing, read religiously, document your learnings and run 5 experiments a month. See the results in 6 months. 2. Powerful Intuition It doesn’t always help to hide behind data and argue on results with data that is sparse, insignificant and used merely to fill up a table. You should not fear the unknown when faced with situations where there is no precedent or no means to measure, it’s ok to rely on your intuition. If you have a deep understanding of your consumers and business you will fail less. Empirical data doesn’t help you always, path changing innovations are based on strong intuitions. Tip: Deep dive into consumer research, brand tracks, media planning, business results. No, it’s not the job of the ‘brand’ or other functions. It is yours too. Take a few bets early in your career. Fail. upGrad’s Exclusive Digital Marketing Webinar for you – Webinar with Q&A Session on Digital Marketing document.createElement('video'); https://cdn.upgrad.com/blog/kapil-panchal-alumni-talk-about-careers-in-dm.mp4 3. Exceptional ability to Persuade Great marketers have an exceptional ability to persuade. They know how to align themselves to the big hairy audacious goals of the top bosses without compromising on what they think is right for the brand and the business. As a digital marketer, you will need to persuade your bosses to run experiments, run campaigns which are superfluous and to spend on marketing even in hard times. Don’t give up if you fail once. Prepare better, work harder and reason with a logic. What works? Your ability to listen and understand, passion for the idea and your belief. How to Become a [T] Shaped Marketer in the Digital Age? Best Online Digital Marketing Courses Advanced Certificate in Brand Communication Management - MICA Advanced Certificate in Digital Marketing and Communication - MICA Performance Marketing Bootcamp - Google Ads from upGrad To explore all our certification courses on Digital Marketing, kindly visit our page below. Digital Marketing Certification 4. Ruthless Negotiation Truth to be told, marketing is still seen as a huge cost center by most companies. You are the guy who is giving your CEO sleepless nights, you have the power to spend millions at the click of a button after all. When it comes to money, you should learn how to save it and make use of it to fund your experiments. Hence, Negotiate ruthlessly. A strong digital marketer needs to be a great negotiator. Whether it is vendors, tools or media you need to negotiate, not only for money but for anything which makes you more efficient and effective. Bet your CEO won’t stop smiling. Tip: Do not hesitate to ask. Top Digital Marketing Skills Online Advertising Courses Influencer Marketing Programs SEO Optimisation Courses Performance Marketing Certification Search Engine Marketing Course Email Marketing Strategy Content Marketing Strategy Social Media Advertising Digital Marketing Analytics Website Analytics Online Display Advertising Best Affiliate Programs 5. Flexibility to Change and Adapt An extraordinary digital marketer keeps himself relevant, he is willing to unlearn and is sensitive to the changing environment and consumer. The channel strategy which worked well a year back might not be the best choice right now, the optimization techniques, the growth hacks which delivered a year ago might not yield the same results. It is of utmost importance to be nimble and change course if the results don’t seem to agree with your plan. Pro Tip: Don’t overtest, handle your ego, be willing to unlearn and make new mistakes instead of repeating the old ones. We are living in exciting times where the lines between various functions of marketing are blurring, marketing is increasingly becoming the center of the business and it is changing and evolving rapidly. It will become increasingly complex to take black and white decisions and hence a rockstar marketer needs to build soft skills which are enduring. The career opportunities in digital marketing are plenty; you get to choose what you want to become. If you are curious to get into the world of digital marketing, check out upGrad & MICA’s Digital Marketing Program. Digital Marketing Free courses to Learn Influencer marketing free course Introduction to advertising free course Influencer marketing right free course SEO basics free course SEM basics free course Email marketing free course Social media marketing introduction free course How to leverage user generated content free course Content marketing free course Fundamentals of marketing free course Brand marketing masterclass free course Popular Digital Marketing Blogs Beginners Guide to YouTube Marketing : Complete List How to Monetize Your YouTube Channel? Top 5 Actionable Steps The Complete Guide on setting up a LinkedIn Company Page Everything You Need To Know About Digital Marketing A Complete Guide to Digital Marketing Strategy: What it is and How to create it? Digital Marketing Tutorial: A Step-by-Step Guide To Become an Expert Future of Digital Marketing: How It Goes From Here Importance of Digital Marketing: Top 10 Reasons Your Business Needs it Digital Marketing Challenges: How to Win Amidst the Challenges in Digital Marketing
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by Dilip Guru

27 Jun'16
How To Evaluate an Influencer Marketing Campaign?

5.18K+

How To Evaluate an Influencer Marketing Campaign?

Influencer marketing campaign trends have been in vogue since the advent of social media marketing. With celebrities, subject matter experts, social media enthusiasts and entrepreneurs building their own world of fans and followers, influencer marketing has become more of a trend than an invaluable business marketing tool. The Need to Evaluate It is very easy to employ a group of small to mid-level influencers for short campaigns or outbursts like contests or offer announcements and get your hashtag trending or acquire the set number of followers or sign-ups. But if you are looking at building your brand image through an influencer marketing campaign, it calls for a thorough evaluation of your influencer targeting process, your campaign agenda and execution, and how best do you use your learnings for the next campaign. Daunting, is it? Relax. There’s an easier way to go about this. Simply seek answers to the following questions and put them to good use. Do you have these 17 Essential Digital Marketing Skills? Questions to ask while evaluating an influencer marketing campaign: 1) Are you working with the right influencers? When it comes to the influencers, it’s not just their incredible number of followers that matter but also the kind of conversations they have with their network. You are working with the right influencers if they love your brand by genuinely tagging/mentioning you in most of their conversations or if they are already talking about your forte/industry and all you need to do is give them a brand name as a plugin to their social chatter. When Amazon India launched Kindle Paperwhite in India, they wanted to inculcate the habit of e-reading among the Indian readers. So, they got bestselling Indian authors Ashwin Sanghi and Amish Tripathi to feature in digital films which showcased the authors’ journey from reading books to e-books. These film spoke volumes to the Indian readers subtly highlighting the features of Kindle. 2) Do your influencers have the right followers? All influencers have extensive reach owing to their massive fan following. But the kind of followers they have plays a crucial role in an influencer marketing campaign as that defines the actual reach of your content. For e.g. if you are a brand selling baby products, let’s say Smart Bottoms Inc, and you have teamed up with mothers, it is essential for them to have other mothers as their major followers with active conversations revolving around babies and motherhood. Only then will your brand mention seem relevant and authentic. How to become a T Shaped Marketer? 3) Are you supporting your influencers? Your collaboration with your influencers doesn’t end at briefing them about your objective and letting them do their work by mentioning you everywhere. As a brand, influencer promotion is your responsibility wherein you leverage the content shared by your influencers by sharing, re-sharing and posting them on your brand pages periodically (with relevant tags and mentions) to appeal to your influencers’ network and attract loyal followers for your brand. Disney Baby’s Instagram account has built its popularity solely by repurposing and re-posting UGC content sent by moms from around the world. By giving out themes and tips on motherhood and parenting, this account has not only encouraged moms from around the world but has also shown them ways to have fun creatively with their babies. 4) Have you set any guidelines? Setting up ‘influencer guidelines’ for all your influencer marketing campaigns is essential as that will influence your sales through top-of-mind brand recall than just increase the number of followers. For e.g. on platforms like Instagram where you can tag brands in the photos, setting up a clause to tag you in the comments/caption will help as the tags are generally not readable on the photos whereas in the caption they are loud and up front. Best Digital Marketing Courses Online Advanced Certificate in Brand Communication Management - MICA Advanced Certificate in Digital Marketing and Communication - MICA Performance Marketing Bootcamp - Google Ads from upGrad To Explore all our courses, visit our page below. Digital Marketing Courses 5) Is your campaign social enough? Finally, is your influencer marketing campaign social enough to be talked about in a wide network as opposed to a niche audience? Does your campaign have the potential to be a social media influencer in itself, trend for a while and lead to a V.2.0 purely on the basis of its popularity? Well, let’s evaluate it together by looking at an example. Consider Tata Bolt’s #GetSetBolt. It looks like Tata Bolt had all the answers to the above questions before coming up with an idea for its launch campaign #GetSetBolt. It teamed up with just four powerful twitter influencers and #GetSetBolt to reach out to its social savvy millennial TG (Q1.) – who also happened to be the followers of the said four influencers (Q2). Unlike the usual influencer campaigns where the influencers are asked to tweet and make noise, Tata Bolt created a reality show called #GetSetBolt where the influencers were locked in glass cubicles. To get out of these cubicles, the influencers had to procure the symbolic Bolt key. They had to achieve this by generating maximum buzz amongst their followers (Q4) using the hashtags #GetSetBolt and their team names – #TeamAshwin,#TeamGabbar, #TeamTrendulkar and #TeamRahul named after their twitter handles. During the campaign, Tata Bolt through its own Twitter handle seeded tweets, updates, video snippets featuring the influencers and the progress of the contest regularly to leverage the accelerating buzz created by the influencers (Q3). But what made this campaign a social media influencer in itself was the type of engagement. (Q5). Influencer Marketing is a Silver Bullet if done correctly! The fact that it got the followers to actively participate along with the influencers with gratifications lined up for both the top influencers and followers (here supporters) made this influencer marketing campaign one-of-its-kind. Also, the gamification bit added a lot more fun and frolic to the campaign where the Twitterati actually played along to unlock the key instead of tweeting a cascade of senseless tweets. Simplicity and tact, that’s all it took Tata Bolt to #GetSetBolt and make the best out of an ordinary influencer marketing campaign. So, how do you evaluate your influencer marketing campaigns? Have you come across any unique insights that are share-worthy? Go ahead, spill the beans. We’re all ears! Learn digital marketing courses online from the World’s top Universities. Earn Masters, Executive PGP, or Advanced Certificate Programs to fast-track your career. Featured Programs for you – Advanced Certificate in Digital Branding & Advertising from MICA In-demand Digital Marketing Skills Advertising Courses Influencer Marketing Courses SEO Courses Performance Marketing Courses SEM Courses Email Marketing Courses Content Marketing Courses Social Media Marketing Courses Marketing Analytics Courses Web Analytics Courses Display Advertising Courses Affiliate Marketing Courses upGrad’s Exclusive Digital Marketing Webinar for you – How Marketers can enable Sales for Success? document.createElement('video'); https://cdn.upgrad.com/blog/abhishek-ballabh.mp4 Digital Marketing Free courses to Learn Influencer marketing free course Introduction to advertising free course Influencer marketing right free course SEO basics free course SEM basics free course Email marketing free course Social media marketing introduction free course How to leverage user generated content free course Content marketing free course Fundamentals of marketing free course Brand marketing masterclass free course Popular Digital Marketing Blogs Beginners Guide to YouTube Marketing : Complete List How to Monetize Your YouTube Channel? Top 5 Actionable Steps The Complete Guide on setting up a LinkedIn Company Page Everything You Need To Know About Digital Marketing A Complete Guide to Digital Marketing Strategy: What it is and How to create it? Digital Marketing Tutorial: A Step-by-Step Guide To Become an Expert Future of Digital Marketing: How It Goes From Here Importance of Digital Marketing: Top 10 Reasons Your Business Needs it Digital Marketing Challenges: How to Win Amidst the Challenges in Digital Marketing  
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by Rahul Karthikeyan

24 Jul'16
How much do you know about Digital Marketing?

7.17K+

How much do you know about Digital Marketing?

Who is this Digital Marketing Quiz for? Are you an Entrepreneur with a fancy for Digital? Or a Brand Manager wanting to focus on Online Marketing? Maybe a domain expert looking to diversify her skill sets? Well, this test is for everyone, conventional marketing professionals who are interested in Digital Marketing as well as new entrants who are looking to make a start in the digital domain. Experienced Digital Marketers between 4-6 years of experience also will find this challenging. Digital Marketing Knowledge is hard to test, honestly speaking, what do you test in a Digital Marketer? Her capability to manage Lakhs of campaign budgets across Google and Facebook? Her ability to create a robust inbound engine that takes away paid marketing heavy lifting to ensure a sustainable CAC? Or her ability to optimize landing pages, create killer email drips and be a pro at Analytics? If you are a beginner in digital marketing marketing, and want to gain expertise, check out our digital marketing courses from top universities.  17 Essential Digital Marketing Skills which will help you Rock! We at UpGrad’s Digital Marketing Program team were pondering the same questions, which lead us to create this Cross-Channel Digital Marketing Program. After some passionate debates among domain experts, we agreed is that a true Digital Marketer is someone who can fit all the pieces back to the puzzle! What to Expect in this Digital Marketing Quiz? Well, we have created an adaptive learning test, which first takes your input on how well you think you know Digital Marketing. The consecutive questions adapt on the basis of your performance. So even for beginners, this test is a great experience to discover the scope of Digital Marketing. For pro Digital Marketers, this may end up becoming an addictive challenge you love to solve.   Be ready to expect anything and everything starting with an email drip campaign to A/B Testing, to Programmatic buying! Friendly advice: Don’t bother searching these questions on Google, you won’t find them! You could try to crack the test multiple times, and we will appreciate your attempts. 😉 Top 15 Digital Marketing Interview Questions Best Digital Marketing Courses Online Advanced Certificate in Brand Communication Management - MICA Advanced Certificate in Digital Marketing and Communication - MICA Performance Marketing Bootcamp - Google Ads from upGrad To Explore all our courses, visit our page below. Digital Marketing Courses What happens if you perform really well? We’ve kept aside some really awesome goodies and gift vouchers for the top scorers. But that’s not it, we’ll also be giving out scholarships to a select few of our 5 Month Digital Marketing Online Program. So spread the word to all Digital Marketing enthusiasts out there! If you want to learn and work on real projects, engage with industry mentors & receive a valuable certificate, check out MICA’s Advanced Certificate in Digital Marketing and Communication specialises in Branding, Social Media, Content Marketing and Analysis. In-demand Digital Marketing Skills Advertising Courses Influencer Marketing Courses SEO Courses Performance Marketing Courses SEM Courses Email Marketing Courses Content Marketing Courses Social Media Marketing Courses Marketing Analytics Courses Web Analytics Courses Display Advertising Courses Affiliate Marketing Courses upGrad’s Exclusive Digital Marketing Webinar for you – What’s new in Marketing? document.createElement('video'); https://cdn.upgrad.com/blog/rumi-ambastha.mp4 Digital Marketing Free courses to Learn Influencer marketing free course Introduction to advertising free course Influencer marketing right free course SEO basics free course SEM basics free course Email marketing free course Social media marketing introduction free course How to leverage user generated content free course Content marketing free course Fundamentals of marketing free course Brand marketing masterclass free course Popular Digital Marketing Blogs Beginners Guide to YouTube Marketing : Complete List How to Monetize Your YouTube Channel? Top 5 Actionable Steps The Complete Guide on setting up a LinkedIn Company Page Everything You Need To Know About Digital Marketing A Complete Guide to Digital Marketing Strategy: What it is and How to create it? Digital Marketing Tutorial: A Step-by-Step Guide To Become an Expert Future of Digital Marketing: How It Goes From Here Importance of Digital Marketing: Top 10 Reasons Your Business Needs it Digital Marketing Challenges: How to Win Amidst the Challenges in Digital Marketing
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by Nilotpal Roy

12 Sep'16
How to Become a [T] Shaped Marketer in the Digital Age?

5.84K+

How to Become a [T] Shaped Marketer in the Digital Age?

What is the secret to a Successful Marketing Career? (At least 1 of them) See by the time you finish reading this article, two people across India will be placed with a digital marketing job! To give you some perspective of the abundance of supply vs demand. Coming to demand, across the digital landscape, there are several roles that exist like brand management, or content, or SEO; or even PPC. Further, secondary functions like graphic design or data analysis also play an important role in digital marketing. There are tons of questions that people have when they want to upskill themselves from say, traditional to Digital. Many of these revolve around salaries, skill sets, domain knowledge, techniques, strategies and what not! Then there are more fundamental questions like: “should I join an agency? A brand or work as a freelancer? ” Or “Which digital marketing segment is right for me?” Before any of this, how do you envision your Digital Marketing career growth, the answer lies in the T. Who is a T Shaped Digital Marketer? The answer to these existential questions are not simple, some gurus have coined the term a “T Shaped Marketer” which probably makes the closest cut. Rand Fishkin from Moz mentions 4 very interesting insights of T Shaped Digital Marketers which have contributed to Moz & other organizations. Being a T Shaped marketer is highly-desirable these days as we’ve seen in the industry. It means you not only have an in-depth knowledge in one function of marketing (like, paid marketing), but also understand marketing functions overall. This eventually helps you grow towards an all-encompassing role, not limited to a silo. Truth be told, most industries are hungry for T Shaped marketers, not just Start Ups! The Secret Sauce behind T Shaped Marketers? Well we thought so too, a T Shaped marketer is probably a myth! But  at the depths of our research at UpGrad, we realized that at the heart of every successful digital marketer lies 3 essential elements: Having a data driven approach Grasping & solving the business challenge Application & not just digital strategy gyan Now, once we identified these core elements, we made sure that in our digital marketing program was raised on these 3 pillars.  We realized we were not the only ones thinking about T Shaped marketing… Who else is talking about the [T]? T-shape marketer is somebody who has a broad understanding of different marketing channels and a deep domain expertise in either 1 or 2 areas. What you typically find in a market are domain experts, people who specialize in one specific area, but what you need is, and that is where the biggest gap is, people who come with broad understandings of different channels and have specializations in certain areas. – Karan Sarin, Chief Marketing Officer at Razorpay So let’s think out of the box, and argue, why these three elements are required for you to become a digital marketer? Secret Sauce Element #1 : Solving a business challenge All Channels, Tools and Strategies are Useless if You Can’t Solve a Business Problem Whether it’s a brand you’re working for, or an agency, or even as a freelancer; you need to understand how for different business situations; channels & strategies combine to deliver optimum results. How did we infuse business situations in our Digital Marketing Program? Mere Case Studies would not cut it! So we identified business challenges across industries, company sizes and their maturity and picked out 15 businesses. These were facing marketing challenges across one or many digital marketing functions. What did HDFC Life do when their Google Search Channel was proving too expensive? How did layered targeting on Display Channels solve this? Did a Microsite really transform Thomas Cook’s revenue streams with round breaking SEO? How did persona based creatives help in habit generation for Grofers?  All of these case studies were infused at the end of every one of our program modules. But you can just read a 1 pager about 100 such case studies on say, the lighthouse insights blog! The difference is, we actually went to each of these brands, sat down with them, understood their challenges & how they solved them. After multiple interactions we then created a custom, detailed case study. These have data tables of campaign performances too. We’ve kept the format at an Ivy League standard, meaning, you don’t just get the problem & solution to spoon fed to you. Instead, you are given the business challenge with data tables all in videos which recreate the atmosphere the brand was truly facing. You then need to apply the learning from the module to actually solve the business case. Post submitting your answers, you are graded based on our rubric grading systems and finally exposed to the solution. You get to experience the way that brand applied strategies to succeed. Are you a [T] Shaped Marketer? Take the Test Now! Secret Sauce Element #2 : All Gyan means Jack is dull! Digital Gyan is one thing, Applying it for a Real Life Business is what Industries seek After speaking to hundreds of seasoned digital marketers in the industry, we realized that students can only become job ready if they are experiencing real life marketing campaigns for a business. We partnered with GentClub, an upcoming e-commerce apparel recommendation engine that picks out outfits for you based on your requirements. Owing to the digital first nature of the business, it fit perfectly into every avenue of paid and organic marketing. Starting from google adwords, SEO, display marketing, social media marketing, remarketing to content, inbound marketing and much more. Doing this individually at the scale for hundreds of students was a challenge. So we focused on the major elements that a student needs to learn. Primarily: Business goals translating to campaign goals Competency for all launch elements like – Campaign structure, Targeting, Communication & Settings Post Launch optimisation drive If a student is solving the Live Project element of remarketing, he put into the shoes of the marketing manager of GentClub. He will then need to plan remarketing campaigns for GentClub basis their target audience. Once campaigns are launched, there is an optimisation drive, where all students are given the chance to improve the campaign’s elements like creatives, targeting, bids, budget and more, based on the real data of the campaigns. For the same students need to focus on channel level data, and optimise based on his learning from the remarketing module. If his suggestions are chosen as the final ones to be applied on the marketing campaign, then if improves his grades on the Live Project segment. Who else is talking about the [T]? Imagine the alphabet ‘T’. There is a stem which goes horizontally and there is a very deep vertical stem. So, you might be a specialist in search engine optimisation or social media marketing or email marketing but you need to understand all the other components of digital marketing as well. So, if you are not a T shaped marketer, and are very comfortable with (at least aware of) tactics other than yours, you will not be able to contribute effectively to the campaign. Apurva Chamaria, Vice-President & Head – Corporate Marketing, HCL Secret Sauce Element #3: A Horse with Blinds can only Execute! Understanding the Marketing Journey: Depth in Strategy is Key If you are new to marketing, or already a marketing professional in the branding segment, or a domain expert, or someone entirely new to marketing; you need a different approach to understanding channels, buyer personas and digital marketing metrics. In the beginning you need a website and/or app. Be it any brand, you would be building a presence, getting quality traffic across different digital channels like Google & Facebook. Working on your organic strategy with SEO driven content. Working on repeat user acquisition and finally setting up analytics dashboards to optimise your marketing efforts. At the heart of all these strategies lies the customer purchase funnel and it’s importance. While strategies are created on Digital, the target groups and their journeys across the purchase funnel of attract, nurture, convert & delight are always in focus. In the end, the student will be in a position to tie all of these digital marketing channels to create a cross-channel digital media plan that solves the brand’s multi-objective goals. Data elements help. One needs clear application driven questions that test business goals’ premise, the targeting and communication elements across all digital marketing disciplines. The rubric driven assessment layer vouches to do exactly that with more than 200 questions, that has a mix bag of data tables and comprehensions. Learn digital marketing courses online from the World’s top Universities. Earn Masters, Executive PGP, or Advanced Certificate Programs to fast-track your career. Best Digital Marketing Courses Online Advanced Certificate in Brand Communication Management - MICA Advanced Certificate in Digital Marketing and Communication - MICA Performance Marketing Bootcamp - Google Ads from upGrad To Explore all our courses, visit our page below. Digital Marketing Courses Extra Seasoning #4: Tools will give you the Reality Check! The Digital Tool Artillery Executing channel strategies is only possible if one has clarity on how to use tools over a spectrum of elements in Digital. These start from goals, targeting options, ad formats, bid and budget flexibilities and also the array of optimisation capabilities that different tools & interfaces allow. In our Digital Marketing Program there is a resources section that ties to every channel, and showcases exactly how each interface & tool can be used to launch campaigns and derive insights for a given business goal. Some insightful tools like Unmetric for social listening or Hootsuite for social scheduling has benefited students. In-demand Digital Marketing Skills Advertising Courses Influencer Marketing Courses SEO Courses Performance Marketing Courses SEM Courses Email Marketing Courses Content Marketing Courses Social Media Marketing Courses Marketing Analytics Courses Web Analytics Courses Display Advertising Courses Affiliate Marketing Courses Are you a [T] Shaped Marketer? Take the Test Now! This 10 question adaptive test will test your skill quotient across top Digital marketing disciplines. How much did you score? upGrad’s Exclusive Digital Marketing Webinar for you – What’s new in Marketing? document.createElement('video'); https://cdn.upgrad.com/blog/rumi-ambastha.mp4 Digital Marketing Free courses to Learn Influencer marketing free course Introduction to advertising free course Influencer marketing right free course SEO basics free course SEM basics free course Email marketing free course Social media marketing introduction free course How to leverage user generated content free course Content marketing free course Fundamentals of marketing free course Brand marketing masterclass free course Popular Digital Marketing Blogs Beginners Guide to YouTube Marketing : Complete List How to Monetize Your YouTube Channel? Top 5 Actionable Steps The Complete Guide on setting up a LinkedIn Company Page Everything You Need To Know About Digital Marketing A Complete Guide to Digital Marketing Strategy: What it is and How to create it? Digital Marketing Tutorial: A Step-by-Step Guide To Become an Expert Future of Digital Marketing: How It Goes From Here Importance of Digital Marketing: Top 10 Reasons Your Business Needs it Digital Marketing Challenges: How to Win Amidst the Challenges in Digital Marketing
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by Nilotpal Roy

04 Nov'16