Question 1

Why upGrad?

Accepted Answer

upGrad, India's leading higher education platform, prepares fresh graduates and working professionals for their dream careers with our online certification courses. We offer premium learning content and materials from top industry experts. We also provide expert assistance via interactive live sessions, practical experience with real-world projects, and dedicated placement support to access opportunities at top companies.

Question 2

Why should I opt for upGrad’s AI & Data Science Program?

Accepted Answer

Joining our upGrad's AI & Data Science Program is a strategic step towards launching a successful data science career. Our program offers a comprehensive and industry-aligned curriculum that equips you with essential skills in Python, statistical analysis, SQL, machine learning, visualisation, and generative AI. You will learn from seasoned professionals, and gain hands-on experience through a portfolio of real-world projects. Additionally, you will benefit from immersive learning experiences with code labs, ensuring you are job-ready with practical, up-to-date knowledge and skills.

Question 3

What certificates will I receive after completing the program?

Accepted Answer

You will receive the upGrad's AI & Data Science Program certification along with the stamp of NSDC (National Skill Development Corporation). You will also have the option to get a Microsoft course completion certificate as well as an industry-mentored internship certificate.

Question 4

What kind of projects will I be expected to complete in the program?

Accepted Answer

There are three types of projects that you will be working on during the program. First, there are 4 individual projects which come at the end of every course. These projects are meant to test your understanding of the concepts covered in a particular course. Second, there is an industry-based mentor-led internship, where you will be working on an actual problem statement from a reputed company and proposing a solution for the same. Over and above these, there are 7 optional projects which you can solve to further advance your domain knowledge in data science.

Question 5

How much time will I spend each week on the program?

Accepted Answer

You will typically spend 12 hours per week on average.

Question 6

How long will I be able to access the program content?

Accepted Answer

The learning content will be available for 3 years post completion of your course.

Question 7

Is the curriculum Gen-AI infused?

Accepted Answer

Yes. All the core courses are infused with generative AI and also offer dedicated sessions on generative AI for data analysis and machine learning.

Question 8

Is there any capstone project in the program?

Accepted Answer

Yes. There is a machine learning capstone project in the program.

Question 9

Do I need any particular software or laptop to attend online classes?

Accepted Answer

Due to the hands-on nature of our courses, you will need a laptop to participate in classes. Additionally, you are expected to install the necessary software on your systems to effectively complete our courses. Please be aware that while trial versions of paid software can be used initially, any subsequent use of these tools will require you to cover the costs. Moreover, if you wish to use tools that require OpenAI credits, you will be responsible for those expenses as well.

Question 10

Can I interact with other students?

Accepted Answer

Yes! You can interact with other students through our moderated discussion forums.

Question 11

What are the types of live sessions in the program and when will these be held?

Accepted Answer

The program includes live learning sessions which are typically held over the weekends between 7 pm to 10 pm. Doubt resolution sessions are available from 9 pm to 10 pm on weekdays (two times a week).

Question 12

How will my doubts be solved?

Accepted Answer

We provide an extensive range of resources for your reference. You will have doubt-clearing sessions on weekdays with technical mentors and experts. Additionally, you can connect with other students in the discussion forums for peer support.

Question 13

What if I miss a class? Will the session recording be provided?

Accepted Answer

Yes, the session recording will be shared with the learners after the class.

Question 14

Who will be the instructors and mentors for this program?

Accepted Answer

The instructors and mentors are industry experts who have several years of experience in the data science domain working in top companies.

Question 15

How can I contact my upGrad Buddy (UB)?

Accepted Answer

You can reach out to the delivery SPOC through your UB. The response time is 8 to 16 hours.

Question 16

What should I do if I am unable to log in to the learn portal?

Accepted Answer

Reach out to the UB, and he/she will guide you on how to log in to the Learn portal.

Question 17

How will I log in to the live portal if my account is locked out?

Accepted Answer

Reach out to the UB will unlock your account and reset the password for you.

Question 18

What should I do if I am unable to see the courses/modules on the Learn portal after I am enrolled in the program?

Accepted Answer

The UB will check your enrollment status from the backend and update you.

Question 19

What should I do if I have doubts regarding the grades?

Accepted Answer

Reach out to the UB, and he/she will check your grading scores from the backend and update you.

Question 20

Whom should I contact if I have questions regarding the Employability Test Paper along with the portal?

Accepted Answer

Connect with your UB.

Question 21

How do I share feedback regarding the faculty?

Accepted Answer

You can share your feedback after the live session in the live portal. The UB will look into the feedback and take necessary action.

Question 22

How do I update my assignment submission if I have uploaded the wrong file on the Learn portal?

Accepted Answer

Share the file with your UB. The UB will get it updated from the backend.

Question 23

I don’t have a background in coding. Can I enrol in the Data Science program?

Accepted Answer

While the program is designed in such a way that learners who do not have coding experience can learn the required programming skills and increase their chances of completing the program, it is recommended that the learner has a keen interest in coding and statistics.

Question 24

What is the admission process to join this program?

Accepted Answer

Learners can go to the “upgrad.com” website and login/sign up into their upGrad account. Then, fill out the application form with all the basic information. Once the screening is done (takes 2-3 mins), learners can make the initial admission fee payment of INR 5000 which will activate the “learn.upgrad.com” portal to access the demo class. Within the next 7 days, the balance amount can be paid to complete the enrollment process and get added to the batch.

Question 25

Is there any financial aid provided under this program?

Accepted Answer

No, we do not offer any financial aid for any of our programs, but we do have scholarships available which are subject to availability, seats left in the batch and GPA/percentage of educational qualifications.

Question 26

What kind of live support can I expect in the program?

Accepted Answer

You will be assigned an upGrad Buddy (UB) at the beginning of the program. The role of your UB is to help you through your course and assess your progress along the way. UBs are there to guide you through any queries or issues you may have during the program. In addition, you will also be guided by industry experts who will conduct the live sessions and technical mentors who will assist you with doubt resolution in sessions and discussion forums.

Question 27

What if I am unable to complete the program in the given time frame?

Accepted Answer

Learners must complete the program in defined timelines in order to be eligible for a completion certificate. In case of any such gaps, kindly get in touch with your UB.

Question 28

Do you have a deferral policy? How does it work?

Accepted Answer

Please refer to the below-mentioned deferral policy

Pre-Cohort Commencement Deferral:
- If a learner wishes to defer their enrollment to a future cohort before the start of their original cohort, the learner should reach out to the support team prior to the start of their original cohort.
- In the event of an accepted deferral, upGrad does not guarantee the same cohort timings/ schedule/ pattern as the cohort assigned at the time of enrolment.
- Every learner is allowed only 1 (one) deferral after their balance closure before their cohort commencement date into a cohort that commences within the next 60 days.
Post-Cohort Commencement Deferral:
- If a Learner is unable to commence with the assigned cohort due to unavoidable circumstances or is facing severe issues in dedicating time to the Course as informed and accepted by upGrad or has medical issues after the Cohort Commencement Date – subject to receipt of a written request for a deferral from such Learner (through support manager and explaining the specific reason for such request, an opportunity to defer the enrolment to another cohort may be provided at the behest of upGrad. However, after deferment, the course progress shall reset (shall not be transferred to the new cohort) and the Learner shall have to start the course from the beginning.
- A learner can request a deferral at any time up to two months after the cohort commencement date. The deferral can be requested only once and must be for one of the scheduled cohorts starting within the next 3 months from the initial cohort start date.
- A deferral fee of 10% (ten percent) of the Total Program Fee as mentioned in this offer letter shall be applicable for each deferral.
- A request for deferral shall be considered for execution only after the receipt of the deferral fee (as may be applicable) by upGrad, within 7 (seven) calendar days of raising the deferral request. Till such payment is received by upGrad, the Learner shall be assumed to be continuing in the same cohort.
- In the event of an accepted deferral, upGrad does not guarantee the same cohort timings/ schedule/ pattern as the cohort assigned at the time of enrolment.

Question 29

Do you have a refund policy?

Accepted Answer

Please refer to the below mentioned refund policy below-mentioned

Block amount: Non-refundable under any circumstances.
Balance Course Fee: Learners shall be eligible to seek cancellation of their enrollment and claim a refund of the Balance Course Fee at any time before the Cohort commencement date only, by raising a cancellation and refund request in writing through the support manager explaining the specific reason for such request for cancellation and refund. If a request for deferral from a Learner has been approved by upGrad, such Learner shall be eligible to claim for a refund of the Balance Course Fee at any time before the commencement date of the first deferred Cohort only subject to deferral clause mentioned below.
Refund shall be processed to an eligible learner within 30 working days from the date of receipt of the refund request from the applicant learner in this regard. The refund shall be issued using the original payment method.

You shall not be eligible for a refund of any amount paid towards the Program in case any discrepancy is identified between your application and self-attested documents including but not limited to wrong details about your grades or any other incorrect information provided in your application.

The balance course fee is non-refundable under any circumstances other than the above-mentioned scenario.

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