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Email marketing has become a widespread marketing tool for companies partially because it pushes the user to take relevant action.
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Email is one of the oldest forms of communication in the digital world. It might seem to be a pre-historic digital communication mode for the tech-savvy new generation. But email marketing remains one of the best tools in the toolbox of the marketing team of any business.
While the new generation of consumers might favour interactions with brands through social media platforms and live chatbots, email marketing continues to be a trusted source for marketing teams worldwide. With a user base of more than 4 billion accounts, email marketing ensures that your targeted advertisements and product promotions reach your targeted user base and much more. Furthermore, email marketing promises a Return On Investment (ROI) of $38 for every $1 spent on marketing, according to a 2015 study by a UK-based company known as Direct Marketing Association (DMA).
Hence, it is no surprise that this age-old technology still triumphs over other digital communication channels regarding marketing practices. Businesses need to devise a proper email marketing strategy by hiring professional marketing strategists for their email campaigns. Thus, this field is packed with huge potential, and the rise and demand for email marketing courses are skyrocketing.
A powerful marketing channel, email marketing is a type of digital marketing technique as well as direct marketing that uses email campaigns to promote the products and services your business offers. A well-thought-out email marketing strategy will aid you in making your customers aware of the latest offers on your products and your product itinerary by integrating them into your marketing automation efforts.
Email advertising plays a pivotal role in any business's marketing strategy with marketing practices such as brand awareness and lead generation. Email campaigns also help businesses keep their customers engaged and in touch with the customer base and attract new consumers through various innovative marketing emails.
The use of email advertising integrated into your marketing efforts will help you promote and advertise the products of your company and the services it offers, as well as aid in incentivising customer loyalty. Email campaigns also inform the consumer base of any new deals or discounts you might have on board. Email marketing can also act as a softer sell strategy to educate your audience regarding your brand value and keep them regaled between purchases. If you want to boost and develop your business brand or sell your products, email marketing is one of the most effective and popular tools around for conducting marketing campaigns.
Email marketing has become a widespread marketing tool for companies partially because it pushes the user to take relevant action - an email will sit in the inbox until it gets read, deleted, or archived. Email campaigns are also one of the most cost-effective tools with a high ROI.
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According to a 2019 survey conducted by Mailchimp, an email marketing platform, email marketing has an Average Open Rate of 27.62% - 18.58% and an Average Click Rate of 4.62% - 2.01%. The organisation pulled the following data from billions of emails sent to millions of users as a part of the email campaigns it conducts for many Fortune 500 companies.
Industry | Average Open Rate |
Agriculture & Food Services | 23.31% |
Business & Finance | 21.56% |
E-Commerce | 15.68% |
Government | 28.77% |
Politics | 22.94% |
Religion | 27.62% |
Email marketing can help you forge a relationship with the customers while pushing traffic to your blog, social media, or the company website - anywhere you want your audience's footfall. Businesses can even segment the emails in their email marketing campaign by targeting users by demographic. Hence companies can send specific products to the relevant user base they want to target. Email marketing also allows companies to identify the best-performing message of their email campaign through email marketing software and run A/B tests of any subject line.
Businesses resorting to email marketing have a few objectives in their minds while running email campaigns, some of the most notable being![]()
Inform
Email marketing aims to inform your readers of the range of products and services you offer. A regular presence in your customers' inboxes ensures that they are up-to-date regarding the happenings and offers of your company. Always be mindful of adding infographics and images to ensure the readers are engaged throughout the email. You can also add links to your website or blogs to increase views.
The next step is to attract consumers to buy your company's products or employ the services provided. Email marketing is a vital tool for customer retention while also attracting new consumers to be your potential customers. Ensure to include reviews, customer testimonials, and custom graphics to keep customers engaged and attracted.
Your email campaign should be beneficial, attractive, and informational. At the same time, it keeps the recipients engaged, wanting to learn more about your company and brand. You can include buttons and links to guide them to the landing pages on your website, where they can learn more about your business brand.
One of the most critical objectives is ensuring that your customers land on your company website through email marketing. When you encourage customers to visit your website, you get one step closer to converting them into your potential customer. Businesses can use links, buttons, and calls to action to guide potential customers to your website. You can also conduct surveys where users need to visit your website to view the results.
Turn visitors to your website into active users as loyal customers require a certain level of nurturing. For this, running an email marketing campaign is essential for businesses. Email marketing will ensure that you are always in their inboxes, making sure your company and services are always on their minds. Make sure to offer discounts, coupons, and deals to users who have not yet become your customers to convert them to be so.
The end goal of email marketing is to convert visitors to potential customers while retaining existing consumers. Businesses can become easily accessible to customers by providing their company address, social media information, and contact details to potential customers. To convert the audience, you also need to provide them with competent deals and other offers to entice them to follow and avail of your service or buy your products.
Businesses cannot use regular inbox providers for email marketing campaigns. Since traditional inbox providers have limited email bandwidth, deliverability, and design, it is not plausible to use them to run email marketing campaigns. Instead, companies need to use paid services specialising in Email Service Providers (ESP) to run email campaigns. An ESP is a marketing software that manages and runs email marketing campaigns for businesses. Companies can also use email marketing platforms, services, and tools to run dedicated email campaigns.
Internet Service Providers (ISPs) like Outlook, Yahoo, Gmail, etc., are designed for personal and individual use, not for email blasts. So when businesses run email marketing campaigns using them, the emails get flagged by spam filters, and they end up in the spam inboxes of the users. Moreover, the accounts of the businesses doing so can get disabled or blocked for running email marketing campaigns and suspicious activities.
ESPs will help businesses by providing necessary email marketing infrastructure and good email deliverability rates - the email campaigns will guarantee to end up in the inboxes of the customers the company is targeting. Hence, businesses looking to run successful email marketing campaigns must use dedicated email marketing services.
With the ever-changing market pattern, no marketing category outran the longevity of email marketing. Email marketing helps in creating better insights to build actionable smart campaigning strategies. The importance of Email Marketing lies in:
The three crucial types of email marketing include:
1. Email Newsletters - The one-off communication sends account information, promotional messages, updates, and more. Email Newsletters help in building brand recognition and awareness.
2. Transactional Emails - Emails include receipts, billing statements, order confirmation, and order status. User actions trigger transactional emails.
3. Behavioral Emails - The targeted messages are based on users' behaviour like welcome, recommendation, reviews, password, re-orders, re-engagement, etc.
4. Acquisition Emails- The emails are aimed at the users who have opted to receive the emails but have not been converted into customers.
5. Retention Emails- The lines of communication can stay open with the customers who have not interacted with the business like feedback, offering subscription and more.
6. Promotional Emails- Sales and signups of a business can go up by providing offers that can encourage the users to buy a new product.
While comprehensive email lists are not generated in an instant, other effective and efficient ways to grow email lists are:
Email marketing is a complex aspect of marketing campaigns. To stay updated on the best email marketing practices, apply the following tips:
Subject lines typically act as the introduction to the recipient and determine their next course of action. Thus, a compelling subject line can lead to a higher engagement rate. Some of the best practices for curating unique and actionable subject lines include:
An email has the highest ROI among all the other marketing channels. However, if you are not optimising the email marketing campaigns, you missed out on valuable conversion elements. Email acts as an extension of the brand; therefore, some simple optimisation can help you get noticed. Some ways to improve the email marketing visualisation are:
Email marketing is a highly cost-effective way to increase brand awareness, yet you can miss out on some good deals if it is not executed correctly. However, there is no 'best time' to send the marketing emails as every email list comprises individuals with different habits and behaviour. To determine the best time for rolling out the emails, one needs to understand the audiences' behaviour and the exact time to catch their attention and motivate them for a positive response. Inspecting the target audience will provide you with the best data and insights to determine the right time for your brand.
Email marketing is a crucial element of any marketing strategy. And fortunately, it is easy to measure the success of email marketing with the built-in analytics tools. The most important metrics to track and measure emails are:![]()
Before you start emailing your customers or prospects, there are a few things you need to do to set up your email marketing campaign. A comprehensive marketing structure will allow you to get the desired results. Here is the preparation work you need to consider:
A structured email marketing campaign starts with setting goals. What do you want to achieve with your email marketing campaign? Are you looking to generate more leads or sales? Or are you trying to build better relationships with your customers?
Common goals for an email marketing campaign include:
Once you know your goals, you can start creating your email marketing campaign.
Successful email marketing campaigns start with qualified lead generation. You need to make sure that you are emailing people who are interested in what you have to offer. The best way to build a target mail list is to convert the website visitors into subscribers to turn them into potential customers. Emailing people who are not interested will just lead to them unsubscribing from the email list.
A good subject line embarks the journey of any efficient email marketing campaign. The subject line plays a crucial role and acts as a Call CTA button for the target audience to come, open and click on the email. You can improve subject lines in the following ways -
It is equally important to understand the different emails you can send a potential customer. Email marketing campaigns typically include three email types:
A detailed understanding of the type and nature of email can help you to create customised email marketing content for more audience engagement.
Another critical point of focus that matters in a successful email marketing campaign is email design. You can use attractive yet responsive email templates to capture the reader's attention. Unplanned and unstructured emails result in poor reflection of the purpose. Attractive email templates have more images than texts. More images make the email more attractive and nullify the chance of people neglecting them.
Using efficient email marketing tools will help you create more successful email marketing campaigns. The benefits of using marketing tools are:
Once you have created your email and set up your email list, it is time to send your email. You can use an email marketing service to send your email or send it yourself.
For a successful email marketing campaign, the emails need to be timely, relevant, engaging, and valuable. Unnecessary emails tend to overwhelm the potential subscribers and might end up in the spam folders. Hence, a proper email schedule is a necessity for successful email marketing.
Following these steps will help you create a successful email marketing campaign to achieve your goals.
There are many variations that go into an email marketing campaign. A successful email marketing campaign is the combination of all the elements together to form a dynamic campaign that includes
Email marketing can be a great way to connect with customers on a personal level and build relationships. However, email campaigns can sometimes feel impersonal or generic. Luckily, dynamic content can help to address this issue. Dynamic content is email content that changes based on the recipient's behaviour or preferences. For example, you could use dynamic content to show customers different products based on their purchase history. Or, you could use dynamic content to change the subject line of an email based on whether the recipient opened the previous email. Dynamic content helps make email campaigns more personal and relevant, leading to better engagement and conversions.
Before you start creating your email campaign, it is essential to have a clear idea of what you want to achieve. Do you want to increase brand awareness? Drive traffic to your website? Boost sales? Once you know your goal, you can plan your email content and strategy accordingly.
Who are you trying to reach with your email campaign? Knowing your target audience is essential for crafting the right message and offer. Think about their age, gender, location, interests, and needs. What would get them interested in your product or service? Answering these questions will help you create a more targeted email campaign.
Your email content should engage your target audience to take action. Here are a few tips on how to create compelling email content:
- Use an attention-grabbing headline
- Write persuasive copy
- Use images or videos
- Use strong call-to-actions
Once you have launched your email campaign, you must track its performance to make necessary improvements. Check your open and click-through rates, and try different subject lines, offer types, or email content to see what works best for your audience.
Following these simple steps, you can create an email campaign to help you achieve your business goals.
Ensure email deliverability
Deliverability is a major issue for many email marketers. To avoid deliverability issues, it is essential to clean your email list regularly. List cleaning is removing email addresses from your contact list that have been unengaged for a long time and removing contacts who unsubscribe. To make the most of the email marketing efforts, you must focus on quality over quantity. A smaller but more engaged email list will result in better email deliverability and more successful campaigns. So don't be afraid to clean your list regularly - it's good for your email marketing health!
Email marketing is one of the most effective ways to connect with customers and create lasting relationships. However, email campaigns can sometimes be too sales-focused and fail to provide value to subscribers. When planning your next email campaign, include content that will be useful and informative for your audience. This could be tips, tricks, or even behind-the-scenes information they wouldn't usually have access to. By providing value in each email, you'll keep subscribers engaged and ensure that they continue to open your messages in the future.
Email marketing can be a great way to boost sales and increase customer engagement, but only if the call to action (CTA) is effective. The CTA is the most important part of the email campaign, so it is essential to take the time to optimise it. Here are a few tips:
If your email marketing campaigns look stale, consider integrating some user-generated content (UGC). User-generated content is the digital version of word-of-mouth marketing and can be incredibly powerful. When viewers see those other customers enjoying the brand and products, they are more likely to know more about the brand. According to research, user-generated content drives a 73% increase in email click-through rates. Considering starting a hashtag campaign can ease the process.
By encouraging customers to share photos and videos of themselves using your products, you can quickly and easily gather a wealth of user-generated content that you can use in your email campaigns. And because it is coming from customers, it is automatically more trustworthy and relatable than traditional marketing content.
The welcome email content is a great way to introduce new subscribers to your social media platforms via email marketing. By including links to your various channels, you can increase engagement and followers across all channels. This is a great way to optimise your social media presence and email marketing efforts simultaneously.
One of the most important aspects of email marketing is creating compelling subject lines that entice recipients to open your email. However, with so many emails being sent daily, it can be difficult to stand out from the crowd. To ensure that your email campaign is successful, it's important to take the time to curate and optimise your subject lines. Remember that your subject line should be brief and to the point. It should also reflect the content of your email so that recipients know what they can expect when they open it. You can ensure that your email marketing campaign is a success by taking the time to craft interesting and effective subject lines.
An effective way to improve email marketing campaigns is segmentation. By dividing your email list into smaller groups, you can send more targeted content relevant to each group. It allows you to customise your messages and ensure that each email is relevant to the recipient. Segmentation can also help improve open and click-through rates, as recipients are more likely to engage with content that is relevant to them. In addition, segmenting your email list can help you track your campaigns' performance and identify any areas that need improvement. As a result, using segmentation is an essential part of email marketing and can significantly improve the effectiveness of your campaigns.
Email marketing can be a great way to reach out to subscribers who have become inactive. You can boost your email list and keep your audience engaged by sending out a campaign targeted explicitly at re-engaging these subscribers. There are a few things to keep in mind when planning an email campaign like this:
1. Ensure that your email list is up to date and that you have accurate contact information for all subscribers.
2. Decide on the best time to send out the email campaign. You will want to avoid times when your email is likely to get lost in the clutter of other messages.
3. Craft a compelling message that will convince inactive subscribers to engage with your brand again.
You can easily bring inactive subscribers back into the fold with a little planning and effort.
Email marketing is a great way to stay in touch with your customers and keep them updated on your latest products and offers. However, email marketing can also be a great way to help prevent website abandonment. By setting up email campaigns triggered by specific actions, you can keep your customers engaged and reduce the likelihood that they will abandon your site. For example, you can set up an email campaign triggered when a customer adds an item to their cart but does not complete the purchase. This email can remind the customer of the item they were interested in and offer a discount or incentive to complete the purchase. Using email marketing to prevent website abandonment, you can keep your customers engaged and improve your sales.
In email marketing, personalisation refers to tailoring email content to the specific needs and interests of the recipient. By using personalisation, businesses can create a more customised and relevant email experience for their customers, leading to improved engagement and conversions. There are many ways to personalise email content, including using the recipient's name, location, or purchase history. With email marketing platforms like Emailjoy, it's easy to segment your email list and send targeted content to each group. This ensures that your email campaigns are highly relevant and engaging, resulting in better ROI for your business.
Email marketing is a great way to reach out to potential customers and build relationships with existing ones. However, it is essential to ensure that your email campaigns are properly scheduled and optimised to maximise their effectiveness. Too many emails can be overwhelming and lead to customers unsubscribing, while too few can result in a loss of interest. The best way to find the perfect balance is to experiment with different schedules and see what works best for your audience. Once you have found the ideal frequency, stick to it so that your subscribers always know when to expect your next email. By taking the time to optimise your email campaigns, you'll be able to ensure that they are always successful.
When it comes to email marketing, the content of your email matters. After all, this is what will determine whether or not your email campaign is successful. Thankfully, you can create great email content by following these simple tips. First, ensure that your email's subject line is catchy and attention-grabbing. This will help to ensure that recipients open your email. Next, keep your email body concise and to the point. No one wants to read a long email, so try to get your point across quickly and efficiently. Finally, include a call to action in your email. Encourage recipients to visit your website or sign up for your newsletter. By following these simple tips, you can ensure that your email content is effective and engaging.
Email marketing campaigns can be very effective in driving sales and engagement with customers. However, it is vital to track and analyse the metrics of each email campaign to ensure that it is performing as intended. Several email marketing platforms offer detailed analytics, such as open rate, click-through rate, unsubscribe rate, and bounce rate. By tracking these metrics, you can identify which email campaigns are successful and make necessary adjustments to improve future campaigns. In addition, analysing email metrics can help you understand your customers' preferences and interests, allowing you to tailor your email content accordingly. By taking the time to track and analyse email marketing metrics, you can maximise the effectiveness of your email campaigns and better engage with your customers.
Email marketing can be a great way to increase brand awareness for a business. By sharing valuable resources, educational content, etc., with the subscribers, you can help spread the word about your brand, products, and services.
To ensure your email content and design align with your brand identity, consider using email templates that reflect your brand colors and logo. This will help create a consistent look and feel for the email communications, making it easier for recipients to recognise the brand.
Email marketing is an excellent way of generating website traffic. By building a list of subscribers and emailing them regularly, you can keep your website top of mind and encourage them to visit regularly. And by segmenting your list and tailoring your email campaigns, you can ensure that each email is relevant and engaging, boosting click-through rates. In addition to email marketing, you can use many other strategies to generate website traffic. For example, social media can be a great way to drive traffic to your site, and paid advertising can help reach diverse audience bases. By combining these strategies, you can maximise your chances of generating website traffic.
Email marketing can be a great way to increase sales and profitability for your business. By running an email campaign, you can reach a large audience with your message and help to promote your products or services. Additionally, email marketing can be a cost-effective way to reach potential customers, as it does not require a large advertising budget. However, email marketing is not without its challenges. To succeed, you must ensure that your email campaign is well-designed and targeted to the right audience. Additionally, you need to have a good email list to reach potential customers. If you can overcome these challenges, email marketing can be a great way to increase sales and profitability for your business.
Creating unique and catchy email campaigns keeps customers interested and excited about your brand. You can send many different types of email campaigns, and they offer plenty of room for creativity. Email marketing is a great way to keep customers engaged with your brand and stay on top of their minds.
Email marketing is a powerful tool that can help boost multiple marketing channels. For instance, you can ask customers to share a review on your Facebook page or start an Instagram challenge and invite subscribers to participate. Integrating email into your overall marketing strategy can drive traffic to other customer touch points and create a more holistic customer experience.
Email marketing allows companies to gather valuable data about their customers. By sending out email campaigns, businesses can track who opens and clicks on their emails and which links are most popular. This data can be used to segment customers and tailor future marketing messages. Additionally, email marketing can be used to build relationships with customers and create brand loyalty. By sending timely and relevant messages, businesses can keep their customers engaged and ensure that they keep coming back for more. In short, email marketing is a powerful tool that should not be overlooked by any business that wants to gain valuable insights into its customer base.
Email marketing is a field of direct marketing that uses electronic mail as a means of communicating commercials to audiences meaning every email sent to a potential or current customer could be considered email marketing. However, sending email messages enhances a merchant's relationship with its customers, improving customer loyalty and repeat business or acquiring new customers. A lot has changed since email marketing first became popular in the 1990s. But one thing that has not changed is its ability to generate leads, sales, and ROI. While some aspects of email marketing have become easier over time (like building email lists and creating email campaigns), other elements have become more complex (like designing responsive email templates and managing deliverability issues).
The email marketing industry in India is booming, and the demand for email marketing courses is growing at an accelerating rate. However, an online email marketing course has several advantages over an offline email marketing course.
Finally, online email marketing courses usually offer more interactive features, such as forums and quizzes, which can help students retain information better. For these reasons, an online email marketing course is the better choice for most people.
Although the specifics of the Email Marketing course syllabus vary across various platforms and institutions, most email marketing syllabi cover the following:
The email marketing industry is booming and shows no signs of slowing down in the projected growth for the email marketing industry in the next few years. In 2020, the global e-mail marketing market was valued at 7.5 billion U.S. dollars and the source projected that the figure would increase to 17.9 billion by 2027 (Source). The email marketing industry has seen incredible growth over the past few years, and this trend is expected to continue into the future. With more businesses increasingly relying on email campaigns to reach their target audiences, the email marketing industry is poised for continued success.
In the past decade, email marketing has become an increasingly popular way for businesses to reach customers. Email marketing is a powerful tool that can help businesses reach their target audience, build relationships with customers, and generate leads and sales. With the rapid growth of the internet and mobile devices in India, email marketing has become an essential part of any marketing strategy. As the number of people using email grows, so does the demand for email marketing courses in India.
In recent years, there has been a steady increase in the number of people searching for email marketing courses in India. This is because email marketing offers several advantages over other conventional marketing strategies. It is a cost-effective way to reach a large audience, and it allows businesses to target their messages to specific groups of customers. Additionally, email campaigns can be easily tracked and monitored, making it easy to gauge their effectiveness. With the continued growth of email usage in India, the demand for email marketing courses will likely continue to rise.
The average email marketing specialist's salary in India is around Rs 5 lakhs per annum. However, salaries can range from Rs 3 lakhs to Rs 7 lakhs per annum, depending on the email marketing specialist's skills, experience, and the company they work for.
Email marketing specialists in India can earn a good salary, especially if they have experience and can produce results for their clients. Factors responsible for salary differentiation include geographical location, skillset experience, and workplace.
The median salary for email marketers is Rs 2,85,624 per year. Email campaign specialists make a median salary of Rs 3,00,000 per email marketing specialist starting salary in India.
The email marketing specialist's salary in abroad is very competitive. Many email marketing companies are willing to pay top dollar for the right email campaign. The email marketing specialist's salary in abroad is also very attractive because of the available tax benefits. The average salary for an email marketing specialist in abroad is $40,000 per year.
Email marketing specialists overseas earn different salaries depending on a variety of factors. The most crucial factor is email marketing experience. Those with more email marketing experience can command higher salaries. Here are some other email marketing specialist salary factors to consider:
Overall, experience is a determining factor when it comes to email marketing specialist salaries abroad. If you have more experience, you can command a higher salary. Other important factors include the email list's size and the email campaign's complexity. The location also plays a role, with Western countries generally paying more than Eastern countries.
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Dr Anita Basalingappa is a professor in Marketing and Chairperson of Online Programs at MICA.

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He graduated as a "first MICAn" in 1996 and returned to his alma mater as a faculty. He co-created MICA's Digital Communication Management (… Read More

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Previously the Director of Research at Imperial College of London, Jaideep is now a professor of Marketing at CJBS.

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Dr Krishna is the Associate Dean and Professor of Strategic Marketing at MICA. Armed with a PhD from IIT Bombay, he joined MICA as an Associ… Read More

Professor MICA
She completed her PhD in Advertising Management and has spent almost 20 years teaching Marketing, Advertising and IMC-related subjects at MI… Read More

Head of Search Marketing, APAC, Google
Sakhee Dheer leads Search Marketing for Google in the APAC region. Before this, she led digital marketing at Facebook (APAC).


Chairperson & Co-founder, upGrad
One of the '25 Asia’s Most Powerful People,' by Fortune Magazine, Ronnie pioneered cable television, built the Media and Entertainment congl… Read More

CMO, Razorpay
As Razorpay’s CMO, Karan led brand-building, strategic events and communications. He was also the Head of Marketing at OnePlus.
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Dashboard Creation
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Analyse a website using Google Analytics 4 and generate insights from Google Analytics 4 reports.
Skills learned
Data Analysis
Dashboard Creation
Insight Mining
Our Placement Numbers
After completing any digital marketing course with placement, you can be placed in top companies with competitive salary packages. Get ahead in your career

What Our Learners Have To Say
MICA's DM course transformed me from a lawyer to a communications specialist
A former corporate lawyer, I wasn't passionate about my career. I wanted to transition into digital marketing as a creative. While studying for the DM program, I proactively looked out for work opportunities. I prepared a portfolio of my freelance work and showcased it confidently during interviews. Being in the know of the latest DM trends and having strong conceptual clarity helped me get noticed. Eventually, I was offered the role of a copywriter at an agency, which is exactly what I wanted to do.

Dhruvy Rawal
Senior Account Executive at Caro Communications
4.5 Years of Experience
Delighted to have joined the Customer Success Team of Integral Ad Science
I owe gratitude to everything I have learnt at my Digital Marketing course from MICA in association with upGrad. It was quite hectic in the beginning to keep everything in line along with the daily official schedule but eventually it got so interesting that I looked forward to learn more with each passing day. The well trained and knowledgeable faculties of MICA were very thorough in their teachings and always created an excitement to join the sessions and learn something new. I am very happy that I got the chance to learn and gain exposure to the live digital marketing atmosphere through this course.

Ankur Chauhan
Customer Success Operations Manager @ Pubmatic
5.5 Years of Experience
I am very happy to be able to apply the learnings from this program in my job
In the role of National Manager for Hospital Business, I was attending several global workshops during lockdown in 2020 where lot of new initiatives were taken in terms of Multi Channel Engagement with the Healthcare Professionals. Though I had 20 yrs of experience in Sales & Marketing, digital engagement was new for me. The Healthcare industry was adopting technology and new ways of working were being adopted both from the industry as well as medical fraternity. Experiencing the same I decided to pursue the Digital Marketing & Communication course with all the 4 specialization to enhance my knowledge and understanding so that as a senior manager I should be able to adopt and contribute to the new dimension of Healthcare, Pharmaceutical & Nutrition marketing. Once I onboarded on the journey, the concepts started becoming clear to me and I was able to contribute constructively in the Multi Channel adoption in our company. Four months down the line I got an opportunity to be the Multi Channel Engagement Champion for India coordinating with the Global team & all the cross-functional teams in India for driving all the initiatives. I really feel happy that I have taken up this course and have been able to uplift myself. With the learnings I am having through the Digital Marketing course, I am also able to implement my learnings in my job role. Honestly speaking, I was not very sure about how this course would help me in my career after 20yrs of experience, however now that I am on the verge of completion I realize that my decision was correct and it has opened a new dimension where I can leverage on my experience & the learnings from this course simultaneously.

Sumeet Guha
National Manager - Key Accounts & MCE for Danone India
22 Years of Experience
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upGrad
How Will upGrad Supports You
Receive unparalleled guidance from industry mentors, teaching assistants, and graders
Receive one-on-one feedback from our seasoned faculty on submissions and personalized feedback to improvement
Our Syllabus is designed to provide you with ample of industry relevant knowledge with examples
You can write to us via studentsupport@upgrad.com or for urgent queries use the " Talk to Us" option on the learning platform
We are always there to support our learners on demand.
Timely doubt resolution by industry experts and digital marketing peers
100% expert verified responses to ensure quality learning for all digital marketing courses.
Personalized expert feedback on all the online DM course assignments and projects
Regular live sessions for our students by experts to clarify concept-related doubts
An email marketing specialist is a part of digital marketing who focuses on curating emails, nurturing genuine leads, and building email lists to increase brand awareness and establish a brand face in the market.
Following is an extensive list of roles and responsibilities of an expert email marketer:
The 5 T's in an effective email marketing campaign are Tease, Target, Teach, Test and Track.
You can use email marketing to (a) generate new leads for your business, (b) direct sales to your business by making them click to your site to learn and buy products/services and (c) build brand awareness.
Many email marketing services such as MailerLite, Hubspot, ConvertKit, Moosend, and much more will reach your audience on the digital front.
Talk to our experts. We are available 7 days a week, 10 AM to 7 PM
Indian Nationals
Foreign Nationals
The above statistics depend on various factors and individual results may vary. Past performance is no guarantee of future results.
The student assumes full responsibility for all expenses associated with visas, travel, & related costs. upGrad does not .
Programs from Top Universities
upGrad’s digital marketing programs are carefully crafted, combining the expertise of universities & industry leaders. Our online marketing courses offer an unparalleled depth of knowledge. Our digital marketing certificate programs also offer learners the opportunity to kickstart their careers
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