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Free Certificate
Complete Guide to Problem Solving Skills
Master problem-solving with this comprehensive course! Learn essential tools and frameworks to analyze challenges, develop structured solutions, and make informed decisions. Ideal for professionals, students, and leaders.
7 hours of learning
Problem Solving
Judicial Insight
Decision making
KEY HIGHLIGHTS
What You Will Learn
Understanding Problems
Gain insights into the different types of problems in the business world and their significance in decision-making.
Topics Covered:
- Why learn problem-solving at all? – Understand the role of problem-solving in personal and professional success.
- Importance of problem-solving – Learn how strong problem-solving skills contribute to efficiency and innovation.
- What are "problems" and "solutions"? – Define problems and explore structured approaches to finding effective solutions.
Problem-Solving Approaches
Master a structured four-step framework to tackle challenges systematically and make informed decisions.
Topics Covered:
- Framing the problem – Learn how to identify and define problems effectively.
- Analyzing the problem – Develop techniques to break down complex issues into manageable parts.
- Analyzing the solutions – Evaluate potential solutions using logical and data-driven methods.
- Implementing the solutions – Understand the execution phase and how to measure the success of implemented solutions.
Aids to business problem-solving
Explore essential business frameworks that help analyze and solve problems in a strategic manner.
Topics Covered:
- PESTEL Framework – Learn how political, economic, social, technological, environmental, and legal factors influence decision-making.
- Porter's Five Forces Framework – Understand competitive forces and how they shape business strategy and problem resolution.
Case studies to ace problem-solving
Apply problem-solving techniques to real-world business scenarios and case study interviews.
Topics Covered:
- Problem-solving and case interviews – Learn how to approach structured problem-solving in case interviews.
- Cracking the Case – Discover step-by-step methods to analyze and solve business cases.
- Case Archetypes – Understand common case study patterns and how to tackle them.
- What does the interviewer look for? – Gain insights into key skills and qualities interviewers assess in case-solving exercises.
Problem-solving Skills Certification Online
Earn and Share Your Certificate
Official & Verifiable
Receive a signed and verifiable e-certificate from upGrad upon successfully completing the course.
Share Your Achievement
Post your certificate on LinkedIn or add it your resume! You can even share it on Instagram or Twitter.
Stand Out to Recruiters
Use your certificate to enhance your professional credibility and stand out among your peers!
upGrad Learner Support
Talk to our experts. We are available 7 days a week, 9 AM to 12 AM (midnight)
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