Question 1

Who is this program for?

Accepted Answer

The Master of Design in UX has been built for design professionals and enthusiasts looking to elevate their careers in the rapidly-evolving design landscape. The program focuses on combining new-age technologies such as artificial intelligence with industry orientation to address contemporary challenges in the domain of user experience and product design.

Question 2

What is the minimum eligibility for the program?

Accepted Answer

The applicant must have a bachelor's degree with at least 50% marks scored.

Question 3

What is the admission process for the program?

Accepted Answer

The admissions process is completely online. The following are the key steps in the application process:

Step 1: Fill the application form

Step 2: Attempt the Design Aptitude Test (DAT)*

Step 3: Submit SOP and appear for expert interview

Step 4: Get shortlisted and receive the offer letter

Step 5: Block your seat and complete the payment: Upon receiving the offer letter, reserve your seat by paying a block amount. Pay the balance amount subsequently.

*The following candidates are exempt from the Design Aptitude Test (DAT):

1. Those having at least 2 years of experience (as of September 2024) in Design or allied fields - UX/UI Designer, Graphic Designer, Advertising Designer, Animation Designer, Design Prototyper, Architect, Psychology, Anthropology, Sociology, Market Research, Software Engineer, Software Testing, or Q/A
2. Those with a CEED rank in the last 5 years
3. Those with a NID-DAT Rank in the last 5 years
4. Those with a GRE score > 300 or in the top 50 percentile in the last 2 years
5. Those with GMAT Score > 550 or in the top 50 percentile in the last 2 years
6. Those with CMAT/NMat > 160 or in the top 50 percentile in the last 2 years
7. Those in the top 50 percentile in the following exams: JMAT, XAT, MAT, CAT, or ATMA in the last 2 years

Question 4

Can I join this program as a fresher?

Accepted Answer

We are always looking for exceptional candidates; if you think you don’t have enough experience, apply regardless, and we’ll be happy to talk to you.

Question 5

What kind of certification will I get after completion of this course?

Accepted Answer

Upon completion of this program, graduates will earn the degree of Master of Design in User Experience from Jindal Global University.

Question 6

What is the weekly time commitment for the program?

Accepted Answer

You will need to spend 15-20 hours/week to get optimum results and learn. Overall, this program will be delivered through self-paced content and live lectures that are scheduled over the weekends.

Question 7

What criteria demonstrate the excellence of this program?

Accepted Answer

The program is offered by Jindal Global University, which has been recognized by MHRD as an Institution of Eminence, in partnership with UXReactor, an Inc.5000 design firm. The cutting-edge curriculum of the program, developed by the expert faculty members and industry leaders, makes it extremely relevant to design and product professionals.

Question 8

What alumni benefits will I receive as part of the program?

Accepted Answer

As part of the M.Des. in UX program with JGU, you will have access to the following alumni benefits:

1. Library facilities
2. University ID card
3. University email
4. Health, wellness, and other alumni services
5. Online convocation

Question 9

I’m already a team leader/manager, how would this program be helpful to me?

Accepted Answer

This Master of Design program has been designed by global industry experts to meet international standards. This equips you with a proven framework that optimizes processes, keeps things pragmatic, and stabilizes your team's workflow. It empowers you to enhance management practices within your organization while earning the respect you deserve as a leader.

Question 10

How much do I pay to block my seat?

Accepted Answer

You need to pay ₹ 25,000 to block your seat.

Question 11

Is there any deferral or refund policy for this Program?

Accepted Answer

Refund Policy: (Programs without prep-session component)

Student must pay applicable caution money for the enrollment of the course. This will be adjustable against the total course fee payable by the student.
You can claim a refund for the amount paid towards the Program at any time, before the Program Start Date, by visiting www.upgrad.com and submitting your refund form via the "My Application" section under your profile. You can request your Admissions Counselor to help you in applying and withdrawing for a refund by sending them an email with reasons listed.
There shall be no refund applicable once the program has started. This is applicable even for those students who could not complete their payment, and could not be enrolled in the batch opted for. However, the student can avail pre-deferral as per the policy defined below for the same.
Once the student pays block amount, "any" refund shall be subject to deduction of ₹10,000 processing charges.
Student has to pay the full fee within 7 days of payment of caution money or cohort start date, whichever is earlier, otherwise, the admission letter will be rescinded and processing fee of ₹10,000 will be levied.
Refund shall be processed to an eligible student within 30 working days from the date of receipt of written application from him/her in this regard.

Deferral Policy: (Post Program Commencement)

If a student is facing severe issues in dedicating time to the course, we provide the opportunity for the student to defer to another batch. (Deferral = Leave Of Absence (LOA))
A student can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year to either of the next two consecutive cohorts from the start date of the initial batch in which the student was originally enrolled for.
The student has to apply for a deferral within a window of 14 days before the submission deadline. This is to make sure the student is not using the LOA as a means to avoid Academic Failure. If the submission is done after the deadline, then a Non-Attempt at Assessment will be applied against the submission and the marks for the same module will be capped at 50%. The student has to submit a valid proof along with the LOA form. Acceptance of Leave of Absence Claim is subject to approval by the University.
The student will be required to pay a deferral fees of INR 30,000 along with the differential program fees between the two cohorts, if any.
The deferral request will be approved once the deferral fee is paid.
Till this is completed, the student will be assumed to be continuing in the same cohort.
The student has 7 days (including holidays and weekends) from the date of deferral request to make the payment of the deferral fee post which the deferral request will expire, and the student will continue as part of the current cohort.
If the student completes the deferral payment, the student's login will be disabled, the student will leave the deferred cohort and the student will start learning on the new cohort from the point of the last assignment that was graded in the deferred cohort. All grades and progress until that point will be carried forward as it is to the new cohort. For clarification, the grades of the graded assignments will be carried forward, whether or not the student had submitted these grading during the initial stage.
The deferral can only be requested during the batch for which the student has enrolled is ongoing. Once the batch has completed, deferral requests shall not be entertained. For clarification, the batch completion here shall mean the "last grace deadline" as communicated by upGrad.

Deferral Policy: (Pre Program Commencement)

If a student, due to unavoidable circumstances, is unable to commence with the cohort and requests for a deferral before the cohort starts, we provide the opportunity for the student to defer to another cohort.
To do so, the student will be required to pay 50% of the total Program fee amount (inclusive of taxes) before the deferral can be approved. Till this is completed, the student will be assumed to be continuing in the same cohort.
A student can request for deferral to any of the cohorts starting in the next 3 months from the start date of the initial batch in which the student was originally enrolled. For the first deferral request, subject to the point no. 2 of the Pre-Program Deferral Policy, no additional charges shall be levied.
If a student wants to defer his enrolment a second time, such student will have to make an additional payment of Rs.10,000 as Deferral fee, and this amount shall be non-refundable under any circumstances. Once this payment is done, students will be eligible to defer to any of the cohorts starting in the next 3 months from the current cohort.
The student has time till the current cohort launch date to make the payment of the balance 50% Program fee, post which the deferral request will expire. Once the deferral window expires and if such a student wants to withdraw his or her enrolment from the said Program, the refund policy will be applicable.
The student shall be liable to pay the differential Program fees between the two cohorts if any.

Question 12

No Cost Credit Card EMI FAQ's

Accepted Answer

0% EMI with Finance partners /Credit card option availability will vary program wise.

1. Which banks allow using 0% Credit card EMI or Credit card EMI?
No cost EMI is available on credit cards from all major banks (American Express, Bank of Baroda, HDFC Bank, ICICI Bank, IndusInd Bank, Kotak Mahindra Bank, RBL Bank, Standard Chartered, Axis Bank, Yes Bank, State Bank of India, CITIBANK and HSBC).

2. Is there any minimum transaction limit ?
Yes. 50000 is the minimum.

3. Standard Chartered Bank offers 18 or 24 months No Cost EMI ?
No. ONLY 12 months is available irrespective of the Program enrolled.

4. Will I have to pay any extra amount for EMI transaction?
If you are availing 0% credit card EMI, upGrad will not charge any processing fees or down payment for these transactions. Your bank may levy GST or other taxes on the interest component of the EMI.

5. Are there any fees or down payment?
Certain banks charge nominal processing fees between INR 99 - 500 on 0% Credit Card EMI transaction. If charged, will be billed in the first repayment installment.

6. Can I use my International credit card for 0% credit EMI or Credit Card EMI?
Only the Indian bank credit cards can be used. But you can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions, this will be purely between you and your bank.

7. Are there any charges in case I opt for cancellation/refund from the course after paying balance with no cost EMI ?
Yes, there will be additional charges to the extent of interest paid by the upGrad to the bank, you will be refunded only Principal amount, i.e. the amount actually deducted/blocked from your card. This deduction will be in addition to the amount mentioned in the refund policy shared with your offer letter.

8. Can I Pay Using Multiple Credit Cards ?
Multiple cards can be used to complete the payments using Part payment option make sure to inform the learner, minimum transaction is INR 50000 to opt for 0% CC EMI E.g. Amount to be paid: 150000. I can pay using 2 Credit cards. Yes, Example :
HDFC Card – Part payment – INR 100000
ICICI Card – Part payment – INR 50000

9. How can I opt for Credit card EMI if my bank is not listed in the 0% Credit card EMI or Credit card EMI?
You can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions.

10. Why is the entire amount blocked on my credit card?
Initially your bank will block the entire amount from your available purchase limit and from your next billing cycle, you will be charged the EMI amount. As you start paying your EMI, your credit limit will be released accordingly. For example, if you have made a payment of ₹100000 on 6-months EMI and your credit limit is ₹200,000 then initially your bank will block your credit limit by ₹100000. After payment of your first month EMI of Rs.15000, the blocked amount will come down to ₹85000.

11. Why is interest getting charged on No Cost EMI?
Your bank will charge you interest. However, this interest charge has been provided to you as an upfront discount at the time of your payment, effectively giving you the benefit of a No cost EMI. The total amount paid during the entire EMI tenure to the bank will be equal to the amount to be paid to upGrad.

Eg. Amount payable to upGrad: INR 405000
Let's say Amount deducted at the time of transaction: INR 379850 (Principal amount) Bank charges interest of 12-15% per annum on INR 379850
[Note: Interest factor is reducing rate and not Flat rate]
EMI AMOUNT = INR 33750 x 12 = INR 405000
Effectively, you have taken loan on 379,850 instead of 405,000

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