Question 1

What is the scope of the Master of Business Administration?

Accepted Answer

The Master of Business Administration is an engaging yet rigorous 6 months online (with Touro University, USA) and 12-months on-campus (Touro University, USA) program designed for learners to develop practical knowledge and skills, establish a professional network, and accelerate entry into the field of general management, Human Resource Management and International Business Finance.

Question 2

What should I expect from a Master of Business Administration?

Accepted Answer

Touro’s STEM-designated MBA is designed to meet this demand, empowering learners with leadership skills, analytical capabilities, and a global perspective. With six specialized tracks — Forensic Accounting, General Management, Human Resource Management, Healthcare Management, International Business Finance, and Marketing — the program equips graduates to excel in their chosen fields. Each specialization starts with core courses covering essential business concepts, followed by advanced learning in the selected area, culminating in a capstone project that applies real-world insights.

Question 3

Which topics are going to be covered as part of the online coursework?

Accepted Answer

The program will be delivered on a Touro’s technology platform to create a superior learning experience for participants who want to be on the cutting edge of the management. With this program, Touro University, USA together seeks to develop the next generation of leaders. The topics that are going to be covered are Accounting for Strategic Management & Decision Making, Marketing: Branding & Differentiation, Ethics in the Global Marketplace,and more.

Question 4

What type of learning experience should I expect from the online coursework?

Accepted Answer

The online learning experience will be a mix of interactive lectures from industry leaders as well as Touro’s faculty. Additionally, the program comprises live lectures dedicated to solving your academic queries and reinforcing learning. The on-campus learning experience will offer students the opportunity to engage directly with faculty.

Question 5

Is any certification granted at the end of the Program?

Accepted Answer

Post successful completion of the program, a Master of Business Administration degree shall be conferred upon by the Touro University.

Question 6

Can I sign up only for a few specific modules if I am interested in it?

Accepted Answer

No, the program is designed to be completed in its entirety, and cannot be taken as standalone modules.

Question 7

Will I be supported for IELTS/TOEFL/PTE or other English language exams during this program?

Accepted Answer

Yes, upGrad will help you prepare for the English proficiency test to establish your current English proficiency to be eligible for the Master's program in the US.

Question 8

Where is Touro University located?

Accepted Answer

Located in the heart of New York City, Touro University benefits from its location in one of the most exciting and vibrant cities in the world. The university's building is charged with a distinct air of professionalism and includes all of the amenities for a comfortable and conducive learning environment: high-speed wireless internet, multimedia classrooms, a fully-equipped computer lab, Bloomberg terminals, student lounges, and a staffed Career Resource Center.

Question 9

Is Touro University Accredited?

Accepted Answer

Touro University is accredited by the Middle States Commission on Higher Education (MSCHE) in 2015, an agency recognized by the United States Secretary of Education and the Council for Higher Education Accreditation.

Question 10

When will I go to Touro University, US?

Accepted Answer

Touro University will have 3 intakes for students coming through this route. The intakes of the year will be in January, June, and September intake. Though the application process for Touro University will start during the online program, you will be able to go to Touro University in the nearest intake from completion of your Touro University online program.

Question 11

When will I get an Offer Letter from Touro University?

Accepted Answer

upGrad will apply for you at Touro University once all the documents are provided by you (as given in the offer letter issued to you by upGrad). Apart from the documents mentioned in the offer letter from Touro University, you will have to give proof of English proficiency for application of admission to Touro University. If needed, upGrad will support you to get your English proficiency scores within 3 months of the start of the batch to accelerate this process.

Question 12

What is the Form I-20 Certificate of Eligibility?

Accepted Answer

An I-20 is issued by a Designated School Official (DSO) from the International Student Office at Touro University after you have been admitted to Touro University and you have demonstrated that you or your sponsor have sufficient financial resources for you to be an eligible student in the US at Touro University.

Question 13

What is it like to study in New York City?

Accepted Answer

New York City has hundreds of diverse neighborhoods to explore for food and art lovers, thousands of companies and organizations for networking and enrichment, and unlimited options for entertainment. NYC is so big and diverse that students can choose to seek out a specific culture or spend a day avoiding their home culture (even the Americans can do this).Yet, despite being the biggest city in America, it is also the easiest to get around. New York City’s subway system boasts 27 subway lines and 472 stations, and the overall public transportation system covers everywhere including Northern New Jersey, Long Island, Westchester County, and Southwestern Connecticut (Together, with NYC, this total area is known as the Greater New York City Area.

Question 14

How do I know if the program is right for me?

Accepted Answer

This program is right for:

Those with a strong academic foundation, offering a valuable edge in the Master of Business Administration program.
Individuals aspiring to excel in roles such as Quality Engineer, Industrial Automation Engineer,Operations Research Analyst, Logistics Engineer, etc.
Touro’s Master of Business Administration program goes beyond traditional management education, equipping students with advanced financial expertise, strategic leadership skills, and a global economic perspective.

Question 15

Is there any minimum educational qualification required to take this program?

Accepted Answer

For Touro University, USA (Online):

● All bachelor’s degrees with minimum 60% or above marks are acceptable except General BA (without specialization) and should have less than 10 backlogs.

● In the case of a 3 Year degree, the awarding institution should be accredited by NAAC with A / A+ / A++ in the last four years.

● TOEFL of >=83 overall with sectional score on speaking no less than 20 and other sections no less than 18 or IELTS Academic >= 6.5 overall with no sectional score less than 6.0 or Duolingo -115 overall with no sectional score less than 100 or PTE - 64 overall with no sectional score below 55.

For Touro University, USA (On-campus):

The applicants need to complete the Master of Business Administration Term 1 (12 Credits) with Touro with a score of B or 3.0 GPA in each class.

Question 16

Is work experience required for this course?

Accepted Answer

Relevant professional work experience is recommended but not mandatory.

Question 17

What is the list of documents required for the application ?

Accepted Answer

The list of documents that are required to make an application to the Touro University for a final offer letter are:

Scanned copies of Passport (Name & Address Page)
Scanned copy of the Class 10th & 12th marksheet
Scanned copy of the Graduation all mark sheets and Transcript
Scanned copy of the Graduation Degree Certificate
One Page Personal Essay
Two letters of recommendation (Academic/Professional)
Latest Resume
Digital Photograph
Proof of English Proficiency as per the criteria mentioned above in the document (IELTS/PTE/TOEFL/Duolingo)

Question 18

What is the selection process for this program?

Accepted Answer

There are 3 simple steps in the Admission Process which is detailed below:

STEP 1 - Application and Document Submission - Apply on upGrad.com and submit your documents.

STEP 2 - Shortlisting basis overall performance - Our admissions committee will review your profile. Upon qualifying, an offer letter will be sent to you.

STEP 3 - Enrollment for Access to Prep Content - Make a quick block payment of INR 25,000 to reserve your seat and receive immediate access to the prep content and begin your upGrad journey. Complete balance payment with assistance from our loan partners where required.

Question 19

Will upGrad help me write the Academic and Visa SOP?

Accepted Answer

UpGrad will help with your Academic and Visa SOP and organize training on how to write a good SOP.

Question 20

How much are living expenses for a year in the USA?

Accepted Answer

Living expenses in the US for international students are USD 22,000.

Question 21

Can I do a part-time job while studying in the US?

Accepted Answer

By virtue of your F-1 Visa, you are eligible to work part-time on-campus from Day 1 of your on-shore course commencement. You may be eligible to work off-campus subject to an additional annotation on your F-1 visa. You must meet other requirements, as advised by your institution or the US federal regulations.

Question 22

What is the time commitment expected for the programme?

Accepted Answer

Upto 12-15 Hours/Week of time commitment is expected to be able to graduate from the Program.

Question 23

How will my doubts/questions be addressed in an online programme?

Accepted Answer

Our Student Support is available. You can write to us via studentsupport@upgrad.com Or for urgent queries, use the "Talk to Us" option on the Learn platform.

Additionally, an upGrad buddy will enhance the learners’ experience by engaging with them to ensure they are on track with upcoming deadlines, and submissions. They will offer guidance, and resolve their non-academic queries.

Peer-to-peer discussion forum where you can post your queries and your peers/faculty/teaching assistants answer them within a day. Regular Q&A sessions with faculty to get clarification on conceptual doubts.

Question 24

No cost CC EMI FAQ's

Accepted Answer

0% EMI with Third Party Credit Facilitators /Credit card option availability will vary program wise.

1. Which banks allow using 0% Credit card EMI or Credit card EMI?
No cost EMI is available on credit cards from all major banks (American Express, Bank of Baroda, HDFC Bank, ICICI Bank, IndusInd Bank, Kotak Mahindra Bank, RBL Bank, Standard Chartered, Axis Bank, Yes Bank, State Bank of India, CITIBANK and HSBC)

2. Is there any minimum transaction limit ?
Yes. 50000 is the minimum.

3. Standard Chartered Bank offers 18 or 24 months No Cost EMI ?
No. ONLY 12 months is available irrespective of the Program enrolled.

4. Will I have to pay any extra amount for EMI transaction?
If you are availing 0% credit card EMI, upGrad will not charge any processing fees or down payment for these transactions. Your bank may levy GST or other taxes on the interest component of the EMI.

5. Are there any fees or down payment?
Certain banks charge nominal processing fees between INR 99 - 500 on 0% Credit Card EMI transaction. If charged, will be billed in the first repayment installment.

6. Can I use my International credit card for 0% credit EMI or Credit Card EMI?
Only the Indian bank credit cards can be used. But you can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions, this will be purely between you and your bank.

7. Are there any charges in case I opt for cancellation/refund from the course after paying balance with no cost EMI ?
Yes, there will be additional charges to the extent of interest paid by the upGrad to the bank, you will be refunded only Principal amount, i.e. the amount actually deducted/blocked from your card. This deduction will be in addition to the amount mentioned in the refund policy shared with your offer letter.

8. Can I Pay Using Multiple Credit Cards ?
Multiple cards can be used to complete the payments using Part payment option make sure to inform the learner, minimum transaction is INR 50000 to opt for 0% CC EMI E.g. Amount to be paid: 150000. I can pay using 2 Credit cards. Yes, Example :
HDFC Card – Part payment – INR 100000
ICICI Card – Part payment – INR 50000

9. How can I opt for Credit card EMI if my bank is not listed in the 0% Credit card EMI or Credit card EMI?
You can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions.

10. Why is the entire amount blocked on my credit card?
Initially your bank will block the entire amount from your available purchase limit and from your next billing cycle, you will be charged the EMI amount. As you start paying your EMI, your credit limit will be released accordingly. For example, if you have made a payment of ₹100000 on 6-months EMI and your credit limit is ₹200,000 then initially your bank will block your credit limit by ₹100000. After payment of your first month EMI of Rs.15000, the blocked amount will come down to ₹85000.

11. Why is interest getting charged on No Cost EMI?
Your bank will charge you interest. However, this interest charge has been provided to you as an upfront discount at the time of your payment, effectively giving you the benefit of a No cost EMI. The total amount paid during the entire EMI tenure to the bank will be equal to the amount to be paid to upGrad.

Eg. Amount payable to upGrad: INR 405000
Let's say Amount deducted at the time of transaction: INR 379850 (Principal amount) Bank charges interest of 12-15% per annum on INR 379850
[Note: Interest factor is reducing rate and not Flat rate]
EMI AMOUNT = INR 33750 x 12 = INR 405000
Effectively, you have taken loan on 379,850 instead of 405,000

Question 25

Is there any deferral or refund policy for this program?

Accepted Answer

Refund Policy:
1. Students must pay an applicable Caution Amount for the enrollment to the Program. This Caution Amount will be adjustable against the total Program fee payable by the student.
2. Once the student has made a partial or full payment of Program fee, such student can claim a refund for this amount at any time before the cohort commencement date by raising a refund request through ‘My applications’ page on our website (www.upgrad.com), stating the specific reason for the refund. The refund shall be subject to a deduction of INR. 20,000/- towards processing fee. If less than INR. 20,000/- have been paid in total, students shall not be eligible for any refund in such a case.
3. Students shall not be eligible for a refund (under any circumstances) if the refund request is raised post-program/Batch Start Date. In such a case, the student will continue to pay the EMI of his loan (if applicable) as the loan cannot be canceled. This is also applicable to students who could not complete their payment and could not get enrolled in their opted cohort. However, the student can request a pre-program deferral as per the policy defined below for the same.
4. Student shall not be eligible for refund of any amount paid towards the Program in case any discrepancy is identified between your application and self-attested documents including but not limited to wrong details about your grades or any other incorrect information provided in your application.
5. In case of a valid refund request post obtaining the loan from a third party loan facility provider, we would like to clarify that the responsibility of canceling the loan will lie with the student as upGrad is not privy to such arrangements between the student and the third party loan facility provider.
6. If students do not provide documents as per the timeline mentioned in the offer letter, they will be deferred to the next batch and they will not be eligible for any refund.

Deferral Policy: (Pre- Program Commencement)
1. If a learner, due to unavoidable circumstances is unable to commence with the cohort and requests for a deferral before the Cohort Commencement Date, learner will have an option to defer to another batch.
2. However, the learner is required to pay 50% of the Total Program Fee amount (inclusive of taxes) before the deferral can be approved. Till this condition is complied with, the learner will be assumed to be continuing in the same cohort.
3. A learner can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the batch start date of the initial batch the Learner enrolled for.
4. The learner has time till the current Cohort Commencement Date to make the payment of the 50% of the Total Program Fee, post which the deferral request will expire. Once the deferral window expires and the learner asks for a refund after the Cohort Commencement Date, the above-mentioned applicable refund policy will apply.
5. The fee applicable to the deferred learner will be as per prevailing Total Program Fee for the batch learner as opted to defer to (No additional deferral fee is required to be paid).

Deferral Policy: (Post Program Commencement)
1. If a learner is facing severe issues in dedicating time to the course, learner will have an option to defer to another batch.A learner can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the Cohort Commencement Date of the initial batch the Learner enrolled for.
2. The learner will be required to pay a deferral fee of 5% of the Total Program Fee (inclusive of taxes) if any along with the differential program fees between the two cohorts.
3. The deferral request will be approved once the deferral fee is paid.
4. Till this condition is complied, the learner will be assumed to be continuing in the same cohort.
5. The learner has 7 days (including holidays and weekends) from the date of deferral request to make the payment of the deferral fee, post which the deferral request will expire, and the learner will continue as part of the current cohort.
6. If the learner completes the deferral payment, the learner’s login will be disabled. The learner will leave the deferred cohort and the learner will start learning on the new cohort from the point of the last assignment that was graded in the deferred cohort. All grades and progress till that point will be carried forward as it is to the new cohort.
7. The deferral can only be requested during the batch for which the learner has enrolled is ongoing. Once the batch has been completed, deferral requests shall not be entertained. For clarification, the batch completion here shall mean the “last grace deadline” as communicated by upGrad.

Case	Deferral fee
Before Program Commencement	50% program fee (including taxes) to be paid upfront- no additional deferral fee to be paid
Post Program Commencement (0-7 days after program start date)	5% of the program fee (including taxes) to be paid within 7 days as deferral fee
Post Program Commencement (8 days after program start date)	Will have to continue as a part of the current cohort

Question 26

Disclaimer

Accepted Answer

Tuition fees are subject to change by the university at any time during the course. upGrad has no control over such revisions. Learners are responsible for monitoring communications from the university regarding any fee modifications.
Past record is no guarantee of future job prospects.
The Universities providing the programs have relevant accreditation/recognition in the country where the University is based and are not recognised by the UGC.
Document requirements may vary and are subject to change as per the policy of the University. upGrad has no control over these requirements and are purely dictated by the university.

Master of Business Administration

Introduction to Touro's MBA

Highlights of MBA course

Key Highlights

Top Subjects You Will Learn

Job Opportunities

Minimum Eligibility

upGrad Learner Support

Disclaimer