User Experience Design has grown from the process of designing the interfaces and interactions for websites and applications. As businesses increasingly focus on user centricity, the role of the User Experience Designer has expanded to researching, developing and designing user interaction over multiple touch points with any product, service and experience. The knowledge and skills required to become an effective User Experience Designer include problem definition, research and analysis, user empathy and problem solving, digital design and coding literacy, interpersonal communication and team collaboration.

Accelerate your career in information technology with Melbourne Polytechnic's Diploma of Information Technology. Developed in consultation with industry to teach you general ICT skills, this course helps you turn your passion for innovation and technology into developing a range of practical skills. In the 2019/20 financial year, 53% of employers indicated they intend to increase their permanent IT staff levels and demand for skilled IT professionals is likely to continue growing. Secure your future today with essential ICT problem solving skills that will keep you in demand. You'll learn fundamental skills across a range of IT disciplines. This includes software development, web design, server administration, virtualisation, networking, database design and development, IT project management and systems analysis. Our industry-experienced teachers are passionate and focus on each student's individual progress. Alongside your diploma, you'll also gain highly sought after training and hands-on experience with Cisco Certified Network Associate (CCNA) Routing and Switching in our fully functioning Cisco Lab. You'll also receive Microsoft Technology Associate (MTA) training in Windows Server Administration to maximise your employability.

The Graduate Diploma of Counselling is ideal for anyone in a helping, educational, ministry and/or community support and engagement profession who desires to integrate counselling skills and mental health knowledge into their current vocation. Students are exposed to a range of theoretical, therapeutic and clinical models and techniques, acquiring an understanding of: (i) appropriate and professional approaches to supporting those in need and; (ii) contemporary mental health issues and related life challenges. Whether you are a nurse, paramedic, occupational therapist, speech pathologist, social, community or welfare worker, or involved in another helping profession; teacher/educator; minister, pastor, priest or other church worker; member of the police force; engaged in community development etc., become equipped and confident to provide quality relational care and support to those encountering life difficulties (e.g., crisis and trauma, grief and loss, relational difficulties, illness or disability, employment issues, mental health issues etc). Students who satisfactorily complete the Graduate Diploma of Counselling can advance to the Master of Counselling. The Graduate Diploma of Counselling is designed to equip individuals whose profession/employment calls for some mental health and wellness/strengths-based counselling (e.g. incidental counselling). Students are exposed to contemporary counselling theory, with an emphasis on the development of practical skills relevant to a variety of counselling situations and challenging life issues. Student Workload: 10 hours per unit per week (includes provision for personal study) Austudy approved

The Graduate Diploma of Accounting is an entry point for the Master of Professional Accounting. It is designed to build upon previous non-accounting undergraduate studies and work experience, concentrating on studies in accounting and related disciplines. Graduates are equipped to understand, evaluate and apply where necessary the conceptual basis of accounting; key principles and analytical techniques from economics; regulatory requirements controlling the accounting process; and commercial law, business communications and quantitative methods in an accounting context.

The Diploma of Counselling Skills (DipCounSk) provides an introduction to the field of counselling and provides graduates with a strong skills foundation and theory base from which to provide community service and counselling support within the community services and health industries. The course introduces students to counselling theories as well as an understanding of mental health and wellness, ethical and legal practice, and personal and professional development.