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How to Cancel IELTS Exam: Reschedule & Refund Process

Updated on 31 July, 2024

Sunita Kadian

Sunita Kadian

IELTS Expert

how to cancel ielts exam

Got some sudden emergency while your IELTS (International English Language Testing System) exam is round the corner? Well, you need not worry. You can cancel your scheduled IELTS exam easily. Let me throw some light on how to cancel the IELTS exam, its process and implications. 

Whether due to unforeseen circumstances or a change in plans, information in this article will help you navigate the cancellation process smoothly. Moreover, understanding these processes is essential for those planning to study abroad, as the IELTS score is often a key requirement for international education programs.

How to Cancel IELTS Examination Through IDP

You can cancel the IELTS test registration (both Academic and General Training) by visiting the official website of IDP IELTS. 

  • The IELTS Online Test can be canceled only if it is scheduled at least 15 days from the date on which you are applying for cancellation.
  • You must log in to the ‘Test Taker’ portal with your username and password to cancel the IELTS test. 
  • If the test date is between 15-34 days or the payment is made through offline channels, you can only request cancellation by submitting supporting documents. The cancellation will be done once your request is approved.
  • In a case of paper-based IELTS, you must submit a cancellation request using the ‘Transfer & Cancellation/Refund Application Form’ to the center. 

How to Cancel IELTS Examination Through British Council

If you wish to cancel your IELTS exam through the British Council, you can do so by contacting your center. It's important to be aware of the associated cancellation policy and refund terms. 

Cancellation and Refund Policy for IELTS

Cancellation Policy

Candidates need to apply for cancellation at least 15 days before the date of the exam. On receiving the cancellation request, the test will be canceled, and a refund will be generated according to the following refund policy.

Refund Policy

The IELTS refund amount is subject to the deduction of administration charges. It's crucial to cancel within the specified time frames to receive any refund. Remember, timely cancellation is key to ensuring you receive the maximum possible refund. 

  • If the registration is canceled more than five weeks before the date of the examination, you will receive a refund after deduction of administration charges. The refund is processed within 10 business days.
  • If canceling the test within five weeks before the examination, you will be charged the full fee, i.e., you will not receive any refund unless there are exceptional cases like emergencies or serious health issues. 
  • If students can provide a medical certificate before five days of the exam, they will receive a refund after deduction of the administration fee.

IELTS Important Resources to Read:

IELTS Eligibility IELTS Registration IELTS Syllabus
Academic IELTS IELTS Band Score IELTS Writing Task 1
IELTS Writing Task 2 IELTS Slot Booking IELTS Band Score Chart

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IELTS UKVI Cancelations and Transfers Policy

IELTS UKVI is used for migration purposes. The IELTS General Training test is a requirement for migration to the UK, Canada, Australia, and New Zealand. The test features everyday English language skills needed in social and workplace environments. 

UKVI Cancelations and Transfers Policy

IELTS UKVI Cancelation Policy

  • If you cancel IELTS test registration more than 14 days before the test, you are eligible for a 75% refund of the total test fee.
  • If you cancel the test less than 14 days but more than 5 days before the test, a 50% refund of the full test fee is refunded.
  • If the test is canceled five days or less before the test, no refund is provided.

However, if you had to cancel late due to exceptional circumstances, you can get the maximum refund permitted. You will only need to provide supporting evidence within five days after the scheduled test date.

IELTS UKVI Transfer/Rescheduling 

You can change your test date more than 14 days before the test. While rescheduling, you have to select a test date, where available, within the next three months from the original test date. 

If your chosen test date is more than three months after the initial test date, the transfer will be treated as a cancellation. You can only transfer the same booking once. Any transfer requests within 14 days of the test are also treated as cancellations.

How can I Reschedule my IELTS Exam Through IDP

To reschedule your IELTS exam through IDP, follow these steps:

  1. Visit the official IDP IELTS website.
  2. Log in to your account.
  3. Navigate to the ‘Reschedule’ or ‘Cancel’ section.
  4. Select ‘Reschedule’ and choose a new test date.
  5. Submit any required documents and confirm your request.

Ensure you do this at least 15 days before your original test date to avoid cancellation fees.

How can I Reschedule my IELTS Exam Through British Council

To reschedule your IELTS exam through the British Council, you can contact your test center directly. They will guide you through the process, which typically involves selecting a new test date within three months of your original date.

If you need to change the date more than 35 days before the test, it’s usually free of charge. If your preferred test date is more than three months after your original test date, your transfer will be treated as a cancellation.

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FAQs on IELTS

Can we reschedule the IELTS exam?

Yes, IELTS can be rescheduled if the test date is at least 15 days from the date on which you are applying for rescheduling. The same can be done by contacting the respective test center where your slot is booked. You will have to fill out the "Test Date Transfer & Cancellation Form".

Can we postpone the IELTS exam?

IELTS can be postponed by opting for the rescheduling option. IELTS can be rescheduled if the test date is at least 15 days from the date on which you are applying for rescheduling. The same can be done by contacting the respective test center where your slot is booked.

Can I cancel my IELTS exam and get a refund?

Candidates can apply for cancellation only if the test date is at least 15 days away from the date on which they are applying for cancellation and receive a refund within 10 business days. 

However, there will be a deduction of administrative charges worth  ₹2,325. Any cancellations made after that will not be eligible for refunds unless the cancellation was due to emergency reasons or health issues.

What is the cancellation fee for the IELTS Test?

An administrative charge of  ₹2,325 will be deducted from the examination fee paid by the applicant in case of cancellation. However, the cancellation should be made at least 15 days before the examination date. Any cancellations made after that will not be eligible for refunds unless the cancellation was due to emergency reasons or health issues.

Can we change the IELTS computer-based exam to paper-based?

To change the format of your IELTS exam, you will have to contact the respective test center. The computer-delivered test will cover listening, reading, and writing skills, the same as paper-based tests in terms of content, scoring, level of difficulty, and question types. 

The speaking test cannot be changed and will still be face-to-face with a trained IELTS examiner.

What can I do if I'm absent or sick on the day of my IELTS test?

If a major medical issue prevents you from taking your IELTS exam, you can get a refund minus the local administrative fee by submitting a medical certificate within five days of the test date. You will forfeit your entire test fee if you miss the test without prior notice.

Sunita Kadian

IELTS Expert

Sunita Kadian, co-founder and Academic Head at Yuno Learning is an expert in IELTS and English communication. With a background in competitive exam preparation (IELTS, GMAT, CAT, TOEFL), interview prep, and corporate soft skills training, she has adapted these programs for the Yuno platform. Her dedication and commitment earned high praise from students, especially for her public speaking and advanced speaking English courses. Sunita's mastery of language nuances and articulation makes her a favorite among IELTS students. She holds a Postgraduate degree in English Literature, a B.Ed., and a Post Graduate Diploma in Public Relations.

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