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IELTS EOR: Complete Guide to Enquiry on Results for IELTS Test Takers

Updated on 17 April, 2025

Shivangi Mishra

Shivangi Mishra

Sr. Content Editor

IELTS EOR: Your Guide to Re-Marking Your IELTS Score

When you take the IELTS exam, your scores become a crucial part of your academic and professional journey. For many, this test is the gateway to studying or working abroad. However, sometimes, you may feel that your results don’t reflect your true abilities.

This is where IELTS EOR (Enquiry on Results) comes into play. EOR is a service offered by IELTS to allow test-takers to request a re-evaluation of their scores if they feel that the results don’t match their performance.

Knowing the EOR process is essential as it helps you understand when to apply, the associated costs, timelines, and the outcomes.

In this guide, we’ll dive deep into the EOR process, including who’s eligible, how much it costs, and the possible results you can expect.

What is IELTS EOR and Why Does It Matter for Test Takers?

Enquiry on Results (EOR) refers to the process where a candidate can request a re-evaluation of their IELTS scores if they believe their scores do not reflect their actual performance. 

The service is primarily used by candidates who feel that one or more of their band scores are unexpectedly low. 

  • For instance, a candidate who believes their writing or speaking skills are stronger than their scores show can opt for an EOR. 
  • This service helps ensure fairness in the scoring process and gives candidates a second chance to confirm if their results were assessed accurately.

It’s important to remember that EOR only applies to scores that have been already released; it cannot be used as a replacement for re-taking the test. 

The outcome of the EOR process may either confirm the original score, result in a higher band score, or in rare cases, a lower score.

Before applying for a score re-evaluation, ensure you compare your performance with the official IELTS band descriptors to determine if a re-mark is likely to improve your result.

Who is Eligible to Apply for IELTS EOR and When Should You Consider It?

To apply for an IELTS Enquiry on Results (EOR), the candidate must have already completed their IELTS exam. The application can be submitted regardless of whether the test was taken on paper, computer, or for UKVI purposes. 

However, it’s essential to consider the following conditions before applying for EOR:

1. When Should You Consider EOR?

  • EOR should only be considered if you strongly believe that your results do not match your performance.
  • If you scored lower than expected in one or more sections, especially speaking or writing, it’s worth considering EOR.
  • This is particularly important for students aiming for a specific university band score or those applying for visas with strict language requirements.

2. Not Always Necessary:

  • If your scores are close to your expectations or near the minimum requirement for your target university or visa, it may not be worth applying. 
  • Additionally, if you are in a rush to meet application deadlines, applying for EOR may delay your plans since the process takes time.

Step-by-Step Process for Applying for IELTS EOR in 2025

Applying for IELTS EOR is a straightforward process, but there are several steps to follow:

Step 1: Application Submission

  • To begin the process, visit the test center where you took your exam. You can also apply through the official IELTS website or by contacting the IELTS test administrator. 
  • You’ll need to fill out an EOR application form, which requires basic details such as your name, test date, and test center.

Step 2: Selecting the Module for Recheck

  • During the application process, you must select which modules you wish to have rechecked.
  • These can include Writing, Speaking, Listening, and Reading. It’s crucial to decide carefully, as you can choose to recheck one or more sections based on your concerns.

Step 3: Payment of Fees

  • Once you submit your application, you’ll need to pay the administrative fees for the EOR service. The costs vary slightly depending on the type of test you took.

Step 4: Processing and Outcome

  • After payment, your request will be processed. The re-evaluation process typically takes around 2 to 21 days, depending on the volume of requests and the complexity of the modules. 
  • You will be notified of the outcome once the re-evaluation is complete.

Want to know if your EOR request worked?

Read our step-by-step guide on how to check IELTS revaluation results and track your updated scores with ease.

How Much Does IELTS EOR Cost and What Are the Refund Conditions?

Understanding the cost of the EOR service and the refund policy is essential before making the decision to apply. The administrative charges for applying for IELTS EOR are as follows:

  • IELTS on Paper: INR 13,500 (inclusive of all taxes)
  • IELTS on Computer: INR 13,500 (inclusive of all taxes)
  • IELTS for UKVI: INR 13,650 (inclusive of all taxes)
  • IELTS Life Skills: INR 12,950 (inclusive of all taxes)

Refund Policy:

A full refund of the EOR fee is provided if your score is changed to a higher band score after the re-evaluation. However, if the score remains the same, or if it decreases, the fee will not be refunded.

This policy ensures that only legitimate re-evaluations are requested and that candidates are protected if their score is indeed revised.

How Long Does the IELTS EOR Process Take and What to Expect During This Time?

The IELTS EOR process can take anywhere from a few days to a few weeks. This section will explain the typical timeline and what test-takers should expect during the waiting period.

The time it takes to process an EOR request can vary. On average, the process will take about 2 to 21 days, depending on several factors:

  • Complexity of the Re-evaluation: Some sections may take longer to recheck, especially if there is a high volume of applications.
  • Test Center Processing Time: Different test centers may have different internal timelines for processing EOR requests.

While you wait for the results, it’s important to plan ahead. You may be able to apply for university admissions or visa applications with your current scores, but make sure to account for any potential delays.

Possible Outcomes of IELTS EOR and What They Mean for You

There are three possible outcomes when you apply for IELTS EOR, including a score increase, no change in score, or even a decrease, and what each outcome means for your future plans.

  1. Increased Score:
    If the re-evaluation results in a higher band score, you will receive a new Test Report Form (TRF) with the updated score. The administrative fee will be refunded.
  2. Same Score:
    If the score remains the same, the original band score stands. The fee for the EOR will not be refunded.
  3. Decreased Score:
    In rare cases, the re-evaluation could lead to a lower score. While this is uncommon, it does happen occasionally. If this happens, the original score is still valid, and no refund will be provided.

Tips Before Requesting IELTS EOR to Make an Informed Decision

Before applying for IELTS EOR, it’s essential to assess your performance carefully. Consider these tips to help you make an informed decision:

  1. Self-Assessment: Reflect on your performance and analyze if your score truly reflects your abilities.
  2. Consult a Mentor: Speak to a teacher or trainer who can provide valuable insights on whether a recheck is worth it.
  3. Cost-Benefit Consideration: Weigh the costs of EOR and potential delays against the possible benefits of a higher score.
  4. Avoid Hasty Decisions: Don’t rush into the EOR process if your scores are close to your expectations. Sometimes retaking the test may be a better option.

Difference Between IELTS Rechecking (EOR) and Retaking the IELTS Exam

EOR is not the same as retaking the test. The main difference between EOR and retaking the IELTS exam lies in the process and outcomes:

  • EOR: Focuses on the re-evaluation of one or more modules of your IELTS test. It is cheaper but involves the risk of no score change or even a decrease.
  • Retaking: Allows you to take the full test again and gives you the opportunity to improve your scores across all sections.

EOR and retaking the full IELTS aren’t your only options anymore.

Worried about just one low band? Learn how the IELTS One Skill Retake gives you a chance to improve a single section without redoing the entire test.

Conclusion

IELTS EOR can be a valuable service for candidates who feel that their results do not reflect their true performance. It is especially useful if you need higher scores for university admissions or visa purposes.

However, it is essential to assess the need carefully, consider the costs, and understand the potential outcomes. Whether you choose to apply for EOR or retake the test depends on your specific situation and goals.

Frequently Asked Questions

Is it possible to request EOR for only one module of the IELTS test?

Yes, you can choose to request EOR for a single section—Listening, Reading, Writing, or Speaking—rather than all. This flexibility helps test-takers focus only on areas where they feel the scoring was unfair or inaccurate, saving both time and money.

Will applying for EOR affect my current IELTS result or future applications?

Your current IELTS score remains unchanged during the EOR process. You can still use it for applications unless a new score is issued. If your band score improves, the new result replaces the old one. Future applications won't be impacted negatively by an EOR request.

Can I apply for EOR if I took IELTS through the British Council instead of IDP?

Yes, IELTS EOR is available through both the British Council and IDP. The process, fees, and timeline are generally consistent across both test providers. You must, however, apply through the same organization that conducted your IELTS exam.

Is there a deadline for submitting an EOR request after receiving my IELTS result?

Yes, candidates must apply for EOR within six weeks from the date of their IELTS test. Requests made after this period will not be accepted. It’s advisable to submit your application early to accommodate the processing time before application deadlines.

Who re-evaluates my IELTS score during the EOR process?

EOR requests are evaluated by senior IELTS examiners who are not involved in the original scoring. This ensures objectivity and accuracy. The re-marking process is conducted in a secure, centralized system to maintain fairness and uphold the IELTS assessment standards.

Can the EOR result lower my original IELTS score?

While rare, it is possible for your band score to decrease after re-evaluation. However, the lower score is adopted only if it results from a genuine re-marking discrepancy. Most candidates see either no change or an improvement, especially in speaking and writing.

Do I receive a new Test Report Form (TRF) after an updated EOR score?

Yes, if your band score changes following an EOR, you will be issued a fresh Test Report Form (TRF) with the updated scores. This new TRF can then be used for university applications, visa processing, or professional purposes.

How can I track the status of my IELTS EOR request?

Once your EOR application is submitted, you can contact your test center or check the official IELTS portal for updates. While real-time tracking isn’t available, test centers generally inform candidates via email once a decision has been made.

Can I cancel my EOR request after submitting it?

No, once your EOR application is submitted and the payment is made, it cannot be withdrawn or canceled. The re-evaluation process begins immediately after submission, and no refunds are provided unless the score is changed in your favor.

Does applying for EOR affect my eligibility for retaking the IELTS test?

No, applying for EOR doesn’t prevent you from registering for a retake. In fact, many students book a retake as a backup while waiting for EOR results. If your EOR yields a better score, you can cancel the retake accordingly.

Should I apply for EOR or just retake the IELTS exam directly?

Choosing between EOR and a retake depends on your confidence in your performance and your deadlines. If you strongly believe an error occurred and deadlines are tight, EOR is worth trying. For broader improvement across sections, a full retake might be more beneficial.

Shivangi Mishra

Sr. Content Editor

She is an experienced writer and journalist who has extensively covered the education sector in India and Abroad. Now helping Indian aspirants realise their foreign education dream by providing them with relevant content and information through upGrad Abroad. Amateur traveller, loves to read Architectural Digest!

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