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Advanced Certificate in Digital Marketing and Communication

Boost your career with this dynamic Digital Marketing course from one of India’s top institutes. Learn ChatGPT, Generative AI, and the latest digital tools through practical insights and case studies. Join now!

Type

Certificate
Start Date

December 31, 2024
Duration

4 months

MICA

12,000+ Learners
| Blended Format

MICA - The School of Ideas

About MICA

80+
Cohorts
15000+
Learners
3500+
Success Stories

Founded in 1991, MICA is a Leading Management Institution
Ranked 32nd in the NIRF 2024 Management Category
MICA Alumni hold Leadership Roles at Top Companies: Starbucks, Unilever, Star
Specialize in Strategic Marketing, Creativity, Communication
Experience seamless integration with Gen AI modules
Learn from Renowned MICA faculty and Industry Experts from Google, Ola, Apple, Razorpay, and Many More

Key Highlights of Advanced Certificate in Digital Marketing and Communication Program

What is this course about?

Program Benefits
Top Skills You'll Acquire
Career Paths Available
Who Is This Program For?
Student Support

Program Benefits

Certificate from MICA in association with upGrad
12+ Case Studies and Live Projects
Executive MICA Alumni Status
Coaching and Personalised Resume Feedback
Daily Doubt Resolution
Access 70+ Digital Marketing Tools in the Library
Explore 2 Tracks, 6 Specialisations
Receive 1:1 Career Mentorship from Mentors
Gain an additional certification by choosing select specializations

Top Skills You'll Acquire

Generative AI in digital marketing
SEO
Search and Display advertising
Social Media Marketing
Content Marketing
Branding
Web Analytics

Career Paths Available:

The program prepares you for several Digital Marketing roles
Digital Marketing Manager
SEM Manager
SEO Specialist
Social Media and Content Manager
Associate
Consultant
Business Analyst
(Sr.) Associate - Digital Marketing

Who Is This Program For?

Freshers
Traditional Marketers
Entrepreneurs
Brand and Communication Managers
Sales Professionals

Student Support

A dedicated program coordinator
24/7 support to answer all your queries! intstudentsupport@upgrad.com
Centralised Whatsapp channels for queries

Advanced Digital Marketing Certification

Earn valuable credentials and recognition

Successfully finish every module to attain Advanced Certificate in Digital Marketing from MICA

MICA & upGrad

Successfully complete all modules and earn your advanced certificate, from MICA & upGrad, showcasing your expertise in digital marketing

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Meta Digital Marketing Associate

Showcase your expertise by taking the Meta “Digital Marketing Associate” certification exam. This certification exam, valued at 50$ is available to learners opting for the social media specialization for FREE!

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CleverTap Certificate

Earn a certificate from CleverTap on successfully completing the marketing analytics specialization.

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Digital Marketing Advanced Course Instructors

Whom will you learn from?

5 Instructors
16 Industry Experts

Falguni Vasavada-Oza

Professor MICA
She completed her PhD in Advertising Management and has spent almost 20 years teaching Marketing, Advertising and IMC-related subjects at MICA.

She completed her PhD in Advertising Management and has spent almost 20 years teaching Marketing, Advertising and IMC-related subjects at MICA.
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MICA Profile

Siddharth Deshmukh

Adjunct Faculty & Senior Advisor MICA
He graduated as a "first MICAn" in 1996 and returned to his alma mater as a faculty. He co-created MICA's Digital Communication Management (DCM) specialisation.

He graduated as a "first MICAn" in 1996 and returned to his alma mater as a faculty. He co-created MICA's Digital Communication Management (DCM) specialisation.
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LinkedIn Profile

Rajneesh Krishna

Associate Dean and Professor
Dr Krishna is the Associate Dean and Professor of Strategic Marketing at MICA. Armed with a PhD from IIT Bombay, he joined MICA as an Associate Professor.

Dr Krishna is the Associate Dean and Professor of Strategic Marketing at MICA. Armed with a PhD from IIT Bombay, he joined MICA as an Associate Professor.
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LinkedIn Profile

Anita Basalingappa

Professor MICA
Dr Anita Basalingappa is a professor in Marketing and Chairperson of Online Programs at MICA.

Dr Anita Basalingappa is a professor in Marketing and Chairperson of Online Programs at MICA.
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Linkedin Profile

C. D. Mitra

Adjunct Faculty, MICA
A senior industry leader in the domains of media in a career spanning over 20 years. He chose to become a facilitator and guide for students.

A senior industry leader in the domains of media in a career spanning over 20 years. He chose to become a facilitator and guide for students.
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Linkedin Profile

Siddharth Kapur

Business Head, Danone
Purpose-driven growth mindset backed with over 13yrs of consumer-centric marketing and business expertise driven by compelling brand storytelling.

Purpose-driven growth mindset backed with over 13yrs of consumer-centric marketing and business expertise driven by compelling brand storytelling.
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LinkedIn Profile

Joydip Ghosh

Director Digital Marketing, Zenoti
Joydip Ghosh leads the marketing team at Zenoti - #1 cloud software for the wellness industry. Zenoti is used by 12k+ businesses in 50 countries.

Joydip Ghosh leads the marketing team at Zenoti - #1 cloud software for the wellness industry. Zenoti is used by 12k+ businesses in 50 countries.
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LinkedIn Profile

Kaushal Thakkar

Founder and Managing Director, Infidigit
Kaushal is the Founder of Infidigit-an agency focused on SEO, ASO & CRO. He is a columnist @ YourStory & other publications.

Kaushal is the Founder of Infidigit-an agency focused on SEO, ASO & CRO. He is a columnist @ YourStory & other publications.
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LinkedIn Profile

Apoorv Sharma

Marketing Communication, Apple
Scripting the Apple story for the next billion customers.

Scripting the Apple story for the next billion customers.
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Linkedin Profile

Anshul Khandelwal

Chief Marketing and Revenue Officer Ola Electric
A marketer and business growth leader with a fine balance between traditional and modern-day marketing, revenue management, business strategy and growth, and 12 years of rich experience across e-commerce, food tech, mobility, education, content and healthcare.

A marketer and business growth leader with a fine balance between traditional and modern-day marketing, revenue management, business strategy and growth, and 12 years of rich experience across e-commerce, food tech, mobility, education, content and healthcare.
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MICA Profile

Sakhee Dheer

Head of Search Marketing, APAC, Google
Sakhee Dheer leads Search Marketing for Google in the APAC region. Before this, she led digital marketing at Facebook (APAC).

Sakhee Dheer leads Search Marketing for Google in the APAC region. Before this, she led digital marketing at Facebook (APAC).
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LinkedIn Profile

Jaideep Prabhu

Professor of Marketing Cambridge University
Previously the Director of Research at Imperial College of London, Jaideep is now a professor of Marketing at CJBS.

Previously the Director of Research at Imperial College of London, Jaideep is now a professor of Marketing at CJBS.
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LinkedIn Profile

Karan Sarin

CMO, Razorpay
As Razorpay’s CMO, Karan led brand-building, strategic events and communications. He was also the Head of Marketing at OnePlus.

As Razorpay’s CMO, Karan led brand-building, strategic events and communications. He was also the Head of Marketing at OnePlus.
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LinkedIn Profile

Pradip Lal

Product Marketing Consultant, The Digital Lalp
Professional with over 20 years of strong leadership & management experience working with FMCG, retail, fashion & luxury brands.

Professional with over 20 years of strong leadership & management experience working with FMCG, retail, fashion & luxury brands.
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LinkedIn Profile

Hitesh Motwani

Director Marketing, Skillopedia
Digital Marketing Consultant, Virtual Chief Marketing Officer. Worked with brands like Twitter, Tata Group & Mahindra. Faculty at IIM Bangalore.

Digital Marketing Consultant, Virtual Chief Marketing Officer. Worked with brands like Twitter, Tata Group & Mahindra. Faculty at IIM Bangalore.
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LinkedIn Profile

Vishal Jacob

Chief Digital Officer, Wavemaker
He has assisted clients across industries (Auto, FMCG, Telco, Media & Retail) in their digital transformation journey.

He has assisted clients across industries (Auto, FMCG, Telco, Media & Retail) in their digital transformation journey.
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LinkedIn Profile

Michael Leander

CEO, Markedu
An accomplished international marketing speaker, Michael Leander has spoken across 40 countries on his areas of expertise.

An accomplished international marketing speaker, Michael Leander has spoken across 40 countries on his areas of expertise.
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LinkedIn Profile

Kavita Jhunjhunwala

Founder, Avocado Tree digital
Digital Strategy Consultant to consumer brands, publicly listed & pre-IPO COS & Government. Occasional speaker.

Digital Strategy Consultant to consumer brands, publicly listed & pre-IPO COS & Government. Occasional speaker.
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LinkedIn Profile

Dhaval Doshi

Managing Director (India), Location Bank
Dhaval Doshi is a business leader who comes with 16+ years of experience with vast experience in digital marketing, e-commerce and entrepreneurship.

Dhaval Doshi is a business leader who comes with 16+ years of experience with vast experience in digital marketing, e-commerce and entrepreneurship.
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LinkedIn Profile

Nikhil Kant

Head of Brand, Even
Brand and Digital content marketer with over 12 years of experience across both start-up and legacy brands. Ex Global Social Lead at Uber.

Brand and Digital content marketer with over 12 years of experience across both start-up and legacy brands. Ex Global Social Lead at Uber.
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LinkedIn Profile

Kedar Kulkarni

Business Director, PureTech Digital
Kedar Kulkarni is the Business Director for Growth Marketing and Web Analytics at Puretech Digital, one of India’s foremost independent digital agencies.

Kedar Kulkarni is the Business Director for Growth Marketing and Web Analytics at Puretech Digital, one of India’s foremost independent digital agencies.
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LinkedIn Profile

Syllabus

What will you learn?

Best-in-class digital marketing course content taught by leading faculty and industry leaders in the form of online marketing classes, recorded video lectures, case studies and live projects.

200+ Hours of Learning

15+ Case Studies and Live Projects

90+ Tools

5 Specialisations

2 Tracks

Digital Marketing Landscape

3 Weeks
1 Assignment

Topics

Fundamentals of Marketing: Journey from Traditional Marketing to Digital Marketing
Digital Marketing Metrics and Channels
Customer Centricity
Case Studies: 1 case study on a leading multinational food products company. Build a digital branding strategy to help the brand establish itself as a new product in the market.

Digital Channels Deep Dive - I

4 Weeks
7 Assignments

Topics

Designing a Web Presence
Social Media Marketing
Search Engine Optimisation (SEO)
Case Studies: 7 case studies across tracks on well reputed companies in the Food & Beverage industry, Food Delivery, E-commerce, Finance, Automobile Manufacturing and Travel industry.
Blog Creation Project ( WordPress)
Social Media Marketing Live Project ( Facebook Ads Manager)

Digital Channels Deep Dive - II

10 Weeks
3 Assignments

Topics

Search Engine Marketing (SEM)
Programmatic & Display Advertising
Content Marketing
User Nurturing
Case Studies: 5 case studies across tracks on leading brands in Healthcare, Clothing, Finance, E-commerce, Banking and Transportation
Google Ads Search Campaign ( Google Ads Manager)
Email Marketing Live Project ( Get Response)

Marketing Analytics and Integrated Strategy

3 Weeks
1 Assignment

Topics

Web Analytics
Defining a Robust Digital Marketing Strategy
Planning DM Resources (Agency/Team)
Case Studies: 2 case studies on reputed companies in E-commerce and Transportation
Web Analytics Live Project (Google Analytics 4)

Capstone Project and e-Commerce Bootcamp

3 Weeks
1 Assignment

Topics

e-Commerce Bootcamp
Capstone Project

Specialisations

Customise your learning

Select the specialization(s) that aligns with your interests and career goals.

5 Specialisations

2 Tracks

Generative AI

5 Weeks
2 Assignments

Topics

Introduction to Generative AI in digital marketing
Prompt engineering techniques
Limitations and Challenges of Generative AI
Role of AI in content creation and curation
Text-based Content Creation
Image-based Content Creation and Manipulation
Audio-based Content Creation and Manipulation
Video-based Content Creation and Manipulation
Data analysis and visualisation using AI
Slack bot and chatbot creation using AI automation

Branding and Communications

5 Weeks
2 Assignments

Topics

Fundamentals of Branding
Brand Engagement Strategy
Branding for International Markets
Marketing Communications

Marketing Analytics

5 Weeks
2 Assignments

Topics

Marketing Data Identification and Collection
Marketing Data Integration and Exploratory Data Analysis
Predictive Analytics and Decision Making

Social Media & Content Marketing

5 Weeks
2 Assignments

Topics

Content Marketing Specialization
Paid Advertising and Social Media
Community Management

View More (12)

Marketing Communications - PR

5 Weeks
2 Assignments

Topics

Campaign Planning
Developing creative communications
Case Study - 1
Public Relations

View More (12)

Stay Ahead By Learning From Industry Examples

Glimpse of Brand Case Studies

Learn with real case studies from brands across industries

7+ Brand Case Studies

Mamaearth Case Study

This case study involves examining market trends, consumer preferences, and competitor strategies while developing actionable plans to enhance Mamaearth's market presence and competitiveness

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Skills learned

Marketing Strategy
Competitor Analysis
Consumer Behaviour

McDonald’s Case Study

This case study analyses how Meta helped McDonald’s drive sales. It will help you gain insights into how real brands navigate and grow in the market

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Skills learned

Social Media Advertising
Market Growth & Expansion

Mauka Mauka Case Study

This case study examines one of the most successful digital campaigns by Star Sports India and understands how the brand integrated its social media strategy with its overall campaign

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Skills learned

Content Strategy
Social Media Marketing
Brand Strategy

Tanishq Case Study

This case study dives into Tanishq’s use of targeted social media and video ad campaigns to expand brand reach and drive significant sales growth for Mia by Tanishq. Explore the strategies and tools used to effectively engage and convert online jewellery consumers.

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Skills learned

Social Media Advertising
Audience Targeting and Segmentation
Campaign Metrics and Analysis
Customer Journey Mapping
Digital Strategy Development

Salesforce Case Study

This case study examines how Salesforce went about building its search and display campaigns to generate leads and ensure significant sales of its CRM software

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Skills learned

Performance Marketing
Consumer Behaviour
B2B Marketing

Uber Case Study

This case study covers creating a content strategy around consumers’ pain points and analysing how Uber distributed their content in the form of the 3H (hero, hub, and hygiene)

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Skills learned

Content Strategy
Consumer Insights

Swiggy Case Study

This case study entails identifying use cases, devising creative content messages, and selecting channel mixes for Swiggy's primary, secondary, and tertiary target groups

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Skills learned

Audience Segmentation
Media Planning
Content Strategy

Infidigit Case Study

This case study involves building the website and performing various on-page and off-page SEO strategies for increased optimisation

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Skills learned

SEO Audit
On-page SEO
Off-page SEO

Customise Your Digital Marketing Program

Most personalised program with two track options: Executive or Management

Executive Track
Management Track

Executive Track

Ideal for learners with 0-3 years experience, focusing on hands-on campaign execution.

What will you cover:

Create a WordPress blog to build an online presence.
Run Facebook, Google Ads, Display, and Email campaigns to drive traffic.
Analyze blog data using Web Analytics to measure performance.

Management Track

Tailored for learners aiming to approach digital marketing through a strategic perspective.

What will you cover:

Run & optimize social media, Google search, and display ad campaigns.
Master strategic SEO and Web Analytics.
Learn advanced user nurturing techniques.

Why is an Advanced Certificate in Digital Marketing and Communications with MICA different?

Choosing the Advanced Certificate in Digital Marketing and Communications with MICA (via upGrad) combines the prestige of MICA’s expertise with a curriculum tailored to modern marketing demands. This program uniquely blends academic rigour, hands-on learning, and industry recognition.

Here’s a detailed comparison to highlight why it stands out from other digital marketing programs:

Features	MICA (via upGrad)	Other Institutes
Institutional Prestige	Backed by MICA, one of Asia-Pacific's leading institutions in marketing and communications with a strong alumni network.	Many programs are offered by reputable institutions, though they may not have the same industry recognition as MICA.
Curriculum	A dynamic, regularly updated curriculum that covers branding, analytics, performance marketing, and social media.	Curricula often focus on core marketing concepts but may not incorporate the latest trends and specializations.
Certifications	Earn an Advanced Certificate from MICA with Executive Alumni Status, recognized globally within the marketing domain.	Offers certificates that are valuable but may not carry the same industry weight as MICA’s prestigious credential.
Hands-on Projects	Involves 15+ case studies and 12+ live projects, ensuring exposure to real-world marketing challenges.	Many programs incorporate case studies, but hands-on, industry-aligned projects might be more limited.
Recruitment & Outcomes	250+ hiring partners, top recruiters like Google, Slack, Swiggy, and Publicis Media, with a 32% salary hike.	Placement support is generally provided, but the scale of partnerships and salary outcomes can vary.
Specializations	Offers 6 specializations such as branding, social media, and marketing analytics for a more tailored learning experience.	Many programs provide a general approach, with fewer options for specialization in niche areas.
Career Support	Personalized 1:1 mentorship and career services, including guidance on live campaigns and industry networking.	Career support is available, but the level of individual mentorship and project-based learning can differ.
Live Learning	Live sessions with experienced MICA faculty and industry experts, plus regular doubt resolution and group learning sessions.	Some programs offer live sessions, but they may not be as interactive or frequent as in the MICA program.
Affordability	A cost-effective option with excellent ROI, providing top-tier education at a competitive price.	Other programs offer good value, though pricing and additional costs for certifications may vary.

Choose up to 6 specialisations with the most tailored digital marketing program

Branding & Communications

Master brand strategy and communication for effective brand building and market differentiation.

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Social Media & Content Marketing

Deep dive into social media channels and create content that drives engagement and growth.

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Marketing Communications & PR

Develop effective communication strategies to enhance brand visibility and reputation.

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Marketing Analytics

Analyse marketing data to optimize campaigns and improve decision-making.

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Generative AI

Explore AI tools for personalised marketing and creative content generation.

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Marketing Leadership in the Digital Age

Build leadership skills and focus on business metrics to drive digital marketing success.

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Learner Support and Services

How will upGrad support you?

Access the various career development support services offered by
upGrad to help you achieve your professional goals.

Learning Support
Doubt Resolution
Industry Networking

Learning Support

Industry Mentors

Receive unparalleled guidance from industry mentors, teaching assistants and graders
Receive one-on-one feedback on submissions and personalised feedback on improvement

Student Support

Student support is available 7 days a week, 24*7.
You can write to us via studentsupport@upgrad.com or for urgent queries use the " Talk to Us" option on the learn platform.

Doubt Resolution

Q&A Forum

Timely doubt resolution by industry experts and peers
100% expert verified responses to ensure quality learning

Expert Feedback

Personalised expert feedback on assignments and projects
Regular live sessions by experts to clarify concept-related doubts

Industry Networking

Live sessions by experts on various industry topics
One-on-one discussion and feedback sessions with industry mentors

Career Impact

Learn more about successful career transitions in this program

Personalised Industry Sessions

Sessions by an industry expert for a small group of 10-12 learners with similar profiles to discuss real life applications of concepts and personalised coaching.

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High Performance Coaching (1:1)

Get a dedicated career coach to help you stay on track to achieve your career goals, coach you on your profile, and support you in your career journey.

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Career Mentorship Sessions (1:1)

Get personalised career landscaping from experts to chart out the best opportunities.

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Interview Preparation

Support in polishing your hard skills and soft skills for interview preparation.

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Course Eligibility & Admissions

How to apply for Advanced Certificate in Digital Marketing and Communication Program?

There are 3 simple steps in the Admission Process which are detailed below:

Eligibility

Bachelor's or Equivalent Degree

Fill the Application Form

Apply by filling a simple application form

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Get Shortlisted

Candidates will be shortlisted based on the application submitted

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Pay and Start Learning

An offer letter will be rolled out to select few candidates. Secure your seat by paying the admission fee.

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Frequently Asked Questions

Course Curriculum

1. How many specialisations can I choose?

You can choose up to 5 specializations. Choosing one specialization is mandatory and is part of the base programme experience.

It is a combination of a core program in Digital Marketing for 26 weeks, plus a choice of 5 specialisations. This involves rigorous training that will teach you all aspects of digital marketing and any specialization you choose.
Advanced Certificate and executive alumni status of MICA, one of the leading colleges for marketing in Asia.
One-on-one career or business mentoring, to help you fulfill your personal objective behind joining this programme.
15+ case studies and projects based on actual marketing campaigns and delivered online by experts from leading companies such as Star India, Zivame, etc.
Hands on projects where you get your hands dirty and get one-on-one personal feedback.
Learn both from experienced MICA Faculty and from global leaders in Marketing incl. Cambridge Faculty, Facebook, Star India etc.

This Online Advanced Certificate Program in Digital Marketing by MICA sets itself apart from others through a perfect blend of academic excellence and practical relevance. Developed in collaboration with MICA, a prestigious marketing institute of the country, this program offers specialized modules in performance marketing, social media marketing, and more. The curriculum is regularly updated to stay current with the latest industry trends, ensuring you receive the most up-to-date and relevant knowledge.

3. How much time do I need to spend to do well in this course?

This programme will require 10-12 hours (Executive Track), and 8-10 hours (Management Track), of engagement per week, for the duration of the programme. Overall, this programme will have video content broken down into small easy-to-complete segments that you can watch on the go across devices. The remaining hours of engagement will be a mix of industry projects, live instructor sessions, and mentoring sessions among others.

4. Can I learn Digital Marketing through this certification programme from my city?

Absolutely! This Advanced Certificate in Digital Marketing and Communication course has trained aspiring professionals from across cities. It is accessible from anywhere globally, making it feasible for learners from any city to enroll. As long as you have a stable internet connection, you can access the course content and resources conveniently.

5. How do I know that this programme’s curriculum is the best?

The course curriculum is curated by industry experts, marketing professionals, and academic faculty from MICA. The program undergoes regular updates to keep pace with the dynamic digital marketing landscape, ensuring learners receive the most relevant and up-to-date content.

It does not only involve a deep dive into various marketing channels but also teaches you how to:

Strategise Digital Marketing campaigns
Develop brands that your customers can connect with within the digital world
Identify and plan the use of relevant digital channels
Budget and allocate financial and human resource across channels

6. How do all the industry collaborations add value to this course?

The collaboration between MICA and UpGrad brings immense value to the program. In line with our mission to develop extremely industry-relevant online programmes for working professionals, we have involved leading industry professionals at every stage of the programme development. These individuals have decades of experience powering marketing at Agency head / CMO level and driving ROI across continents. Learners benefit from real-world insights, practical case studies, and industry best practices. Additionally, the program includes industry projects and networking opportunities, giving learners exposure to current industry practices and building connections with marketing professionals.

7. What kind of real industry projects are part of this online course? How would these real industry projects help me?

This programme contains 15+ case studies and projects co-designed with industry and domain leaders in Digital Marketing and Communication. Further, the industry projects will help you apply your digital marketing learning. These projects expose you to ground zero real industry scenarios in marketing, and you will get detailed feedback on your submissions.

8. How would these real industry projects help me?

Our programmes have a strong experiential component that would prepare you to apply your learning in the job. Learn - Experience - Apply.

Cases and industry projects will help you experience real-life challenges in marketing. These will enable you to step into the shoes of leading Digital Marketers at agencies and companies and put to use the theoretical learning in an experiential manner.

Post this programme, these will serve as a portfolio of projects you can illustrate to your potential employers.

9. What kind of certification will I get after completion of this course?

Post this programme, you will get an Advanced Certificate in Digital Marketing and Communication from MICA & upGrad. You will also receive certification in the specialisation that you choose. For example, if you choose Marketing Analytics as your specialisation, then you will receive two certificates from MICA and upGrad: One describing your successful completion of the Digital Marketing course and the second certification describing your successful completion of Marketing Analytics.

10. What are the top in-demand skills to learn in Digital Marketing?

Advertising Courses, Influencer Marketing Courses, SEO Courses, Performance Marketing Courses, SEM Courses, Email Marketing Courses, Content Marketing Courses, Social Media Marketing Courses, Marketing Analytics Courses, Web Analytics Courses, Affiliate Marketing Courses, and Display Advertising Courses are some of the top in-demand skills to learn in Digital Marketing.

1. Is there any deferral or refund policy for this program?

Refund Policy:

1. You can claim a refund for the amount paid towards the Program at any time, before the Program Start Date, by visiting www.upgrad.com and submitting your refund form via the "My Application" section under your profile. You can request your Admissions Counsellor to help you in applying and withdrawing for a refund by sending them an email with reasons listed. There shall be no refund applicable once the program has started. This is applicable even for those students who could not complete their payment, and could not be enrolled in the batch opted for. However, the student can avail pre-deferral as per the policy defined below for the same.

2. Student must pay the full fee within seven (7) days of payment of the deposit amount or Batch Start Date, whichever is earlier; otherwise, the admission letter will be rescinded.

3. Request for refund as per point no. 1 of the refund policy must be sent via email in the prescribed refund request form. The refund will be processed within 30 working days of submitting the duly signed refund form, after being duly approved by the Academic Committee.

Refund Policy:

upGrad Learner Support

Monday - Friday | 9:30 am to 7:30 pm SGT.

Phone Number

+65-6232-6730

Email Address

query@upgrad.com

*All telephone calls will be recorded for training and quality purposes.
*If we are unavailable to attend to your call, it is deemed that we have your consent to contact you in response.

Disclaimer

upGrad does not grant credit; credits are granted, accepted or transferred at the sole discretion of an educational institution. upGrad does not make any representations regarding the recognition or equivalence of the credits or credentials awarded, unless otherwise expressly stated. If you intend to pursue a post graduate or doctorate degree upon completion of this course or apply for employment which requires specific credits, we advise you to enquire further regarding the suitability of this degree for your academic and/or professional requirements before enrolling.