Basics of Written Communication Business Communication

While verbal communication is definitely emphasised by non-verbal communication, it is not the only mode of communication in professional scenarios. In fact, written communication is far more prevalent. Any new professional undertaking begins with a well-written document, be it a speech, an article, a resume or even a sale.

Business writing is not limited to only emails or reports. It includes a plethora of different types of communication. In any business setting, strong business writing skills project you as a logical thinker and enable you to organise your thoughts. If you aim to achieve high-management positions in your career, then it is recommended to have effective writing skills. 

In the next video, you will learn about the nuances that can help make your written communication more effective. You will also learn about the steps that you should follow when writing a business document.

In this video, you learnt that in order to ensure effective written communication, it should be direct, logical, concise and clear.

You also learnt that the process of writing a business document involves the following four stages:

1. Collecting information: In this stage, you need to gather information from different sources, such as the internet, surveys and organisations. 
2. Organising information: This is the stage where you are required to build a logical flow, same as a story.
3. Writing: In this stage, you need to pen down, or, in the modern context, type, your thoughts. 
4. Editing: This stage includes reviewing your content for spelling, grammar and punctuations. 

Following these four stages will ensure that your business document is effective.