The Feedback Discussion Scenarios in One-to-One Communication

In certain situations at your workplace, you would be required to provide feedback to your colleagues, subordinates or even external partners. In most of these cases, even if you prepare for potential reactions of your recipient on your feedback, you will still be surprised by an unexpected reaction.

In the next video, let’s hear from David as he explains how to provide feedback to an individual.

Some of the key tips for a feedback-giver are as follows: 

1. Be concise but prepare to explain yourself, if required.
2. Be solution-oriented for the ‘problem’ that you mention in your feedback.
3. Be compassionate with your employee, and focus on the solution.

Feedback should always be taken and given in a constructive way. Taking a pause and a deep audible breath before giving feedback is considered to be quite helpful. 

Some of the key tips for a feedback-receiver are as follows:

1. Be prepared for the consequences of your actions and your surroundings.
2. Be humble while accepting feedback. Slowly exhale your initial reactions or responses, process them, and take a pause before responding.
3. Allow your superior to act as a teacher rather than treating them as a critic. It is important to let them know that their feedback is taken seriously.
4. Drive the discussion towards a win-win solution, especially if your superior’s performance is linked to your performance.

Additional Learning

To understand how effective feedback improves your professional career, you can watch this TED talk on how to give feedback.