Considering Implications in Problem Solving

In the past few sessions, you learnt about ideating and prioritising solutions with the help of certain techniques and several factors. In this segment, our subject-matter expert, Prashanth, will brief you about evaluating the implications of problem-solving on the different aspects of a business setting. Let’s get started!

You are now well acquainted with the implications that arise due to problem-solving in a business organisation. Let’s summarise the key takeaways from this segment:

• Some of the common implications of problem-solving are as follows: 
  • Organisation structure: Often, the organisational structure needs to change in order to tackle the implication of problem-solving. You may need to create a new department in order to cater to the change.
  • Leadership: You may need to hire industry leaders or move people internally from one department to other. There might also arise the need to upskill the existing personnel.
  • Partnerships: You may need to outsource skills that cannot be found in-house.
  • Talent: It is important to hire and retain talent in your organisation to tackle the implications of problem-solving.
  • Culture: The culture of your organisation may need to adapt to changes. Your organisational culture depends on several factors such as the location, employees, customers, etc.
• Now, let’s look at implications of problem-solving on IT stack, which is also referred to as systems in this segment:
  • Application landscape: This refers to the system software that helps to run and serve the business.
  • Infrastructure: This refers to the framework that is essential to run business applications.
  • Middleware: This can be referred to as a glue that holds the applications and the infrastructure together and enables the application to run smoothly.
  • Data analytics: This is the process of analysing data to gain insights and follow up on trends to make informed decisions.
  • Cybersecurity: These are the procedures and technology to protect and safeguard the company’s as well as the customer’s data.
• Finally, let's look at the implications of problem-solving on processes:
  • Unorthodox working style: The company will need to drop the traditional working style and adapt to a faster and more efficient style of working, such as in start-ups.
  • Increased accountability: A new team will need to be created with added responsibilities and objectives.
  • Proper governance: Proper governance will be needed in the organisation to make sure that all the SOPs (standard operating procedure) are followed and all the activities and decisions are properly reviewed.
  • Track data metrics: These are needed to ensure that all the objectives are being met and to measure the impact of business decisions on profitability. 

By now, you should be thorough with the first three steps of the four-step problem-solving approach. In the next session, Prashanth will brief you about the last step, that is, the implementation of a solution.